Jobs in Canada

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Added 4 mins ago
CC
Int. Process Operator
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
Reporting to the process supervisor, the successful candidate will join our operations team and help run the process areas at Cigar Lake, the world’s second largest high-grade uranium…
Added 4 mins ago
CC
Process Operator 3
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
Reporting to the process supervisor, your role with focus on ensuring safe, effective, and efficient operation of Cigar Lake’s process areas. This role will provide the opportunity to learn…
Added 20 mins ago
SI
Office Administrator, Student Supports & Admissions
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
…including records management, records destruction and file maintenance. This position provides additional support as required and includes the following broad range of…
Added 50 mins ago
HP
01 Millwright
Hood Packaging Corporation
Calgary, AB
- Up to $45.66 CAD / hour
- Full-time
…machine breakdowns, implementing root cause repairs, preventative maintenance and machinery modifications, with the main focus being preventative…
Added 1 hour ago
C
Service Coordinator - Security Systems
Convergint
Dartmouth, NS
- Full-time
Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.
Added 1 hour ago
SI
Saskatoon Interview Day’s- November 24th & November 26th
Saputo Inc.
Saskatoon, SK
- Full-time
Perform preventive and corrective maintenance on manufacturing and packaging equipment
Added 1 hour ago
AC
General Maintenance Worker- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
General Maintenance Worker - New Lodge Opening Near Chapleau, ON
Added 1 hour ago
C
Automations Systems Technician
Convergint
Oldcastle, ON
- Full-time
Consults with supervisor to resolve unusual problems in system operation, maintenance, and warranty work.
Added 1 hour ago
C
CCQ Security Technician
Convergint
Ottawa, ON
- Full-time
Consults with supervisor to resolve unusual problems in system operation, maintenance, and warranty work.
Added 1 hour ago
Environmental Services Aide
Winnipeg Regional Health Authority
Killarney, MB
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aide is responsible for performing the following activities…
Added 1 hour ago
Material Management Technician
Winnipeg Regional Health Authority
Brandon, MB
The coordination of daily rentals including sales, installation, maintenance, preparation of receipts, collections, deposits, billings and refunds
Added 1 hour ago
Security Officer
Winnipeg Regional Health Authority
Virden, MB
Maintenance of law and order in coordination with law enforcement or other agencies as necessary at PMH owned or operated sites.
Added 1 hour ago
Cook II - Certified
Winnipeg Regional Health Authority
Ste. Rose du Lac, MB
Reports Maintenance needs, accidents, injuries, security issues and unsafe work conditions to the Supervisor or Manager. Completes all necessary documentation.
Added 1 hour ago
R|
Clinical Research Nurse - Occasional Pool
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Accomplishes any other related tasks as required by the immediate supervisor.
Added 1 hour ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assess protocol compliance, informed consent, source documentation, data quality, safety reporting, investigational product management, and essential document maintenance.
Added 1 hour ago
AC
Housekeeping Supervisor- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
Housekeeping Supervisor - New Lodge Opening Near Chapleau, ON
Added 1 hour ago
AC
Housekeeper
Aramark Canada
Ottawa, ON
- Full-time
…health of others and in compliance with accurate preventative maintenance procedures as outlined in department…
Added 1 hour ago
AC
Housekeeper
Aramark Canada
Calgary, AB
- Full-time
…health of others and in compliance with accurate preventative maintenance procedures as outlined in department…
Added 1 hour ago
AC
Housekeepers- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
…health of others and in compliance with accurate preventative maintenance procedures as outlined in department…
Added 1 hour ago
R|
Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintenance of the Investigator Study File (ISF),
Added 2 hours ago
TU
Auxiliary Service Worker
The University of British Columbia
Vancouver, BC
- $25.46 to $26.81 CAD / hour
- Full-time
UBC Building Operations provides comprehensive facilities maintenance, operations and renovation services for lands and buildings owned by the University of British Columbia.
Added 2 hours ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Execute daily stock maintenance: all products signed, displayed, and clean
Added 2 hours ago
TH
Associé(e) aux ventes - Quincaillerie (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Execute daily stock maintenance: all products signed, displayed, and clean
Added 2 hours ago
TH
Sales Associate Part-Time - 7056 Crossroads
The Home Depot Canada
Winnipeg, MB
- Part-time
Execute daily stock maintenance: all products signed, displayed, and clean
Added 2 hours ago
TH
Tool Rental Sales Part Time - WATERLOO
The Home Depot Canada
Waterloo, ON
- Part-time
Execute daily stock maintenance: all products signed, displayed, and clean

Convergint

Service Coordinator - Security Systems

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides coordination of service with technicians, sub-contractors and customers applicable to a designated locations as well as work order invoicing.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.

Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.

Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.

Plans and schedules service agreement work orders to “complete” as required.

Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.

Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.

Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.

Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.

Accurate entry and reconciliation of timesheets on a weekly basis.

Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.

Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.

Provides Service Quotes to customers with the assistance of the supervisor, and composes service quotes for supervisor approval.

Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.

Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.

Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.

May build reports, and handle and control customer keys for service technicians.

Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.

Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.

Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid telephone and personal customer service skills and ability to work under pressure

Solid proficiency in Microsoft Outlook, Excel, and Word skills

Basic financial knowledge and skills - ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.

Solid organizational skills and the ability to handle multiple projects tasks simultaneously

Excellent attention to detail

Good verbal, written and interpersonal communication skills

Strong flexibility to adapt to changing priorities and direction in a dynamic work environment

Shows initiative – regularly engages in proactive behavior and looks for opportunities

Strong ability to facilitate a collaborative working environment for customers and team members

Requirements

Diploma and/or certificate in Business Administration or related office experience required.

Minimum one year previous call center, dispatch, customer service or administrative experience required.

Experience In Security Industry Is Preferred.

Company Benefits and Perks

Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off

Immediate comprehensive benefit plan (medical, dental, etc.)

Employer contribution to RRSP;

Work environment committed to safety;

Colleague Assistance Program

Tuition reimbursement

Corporate Social Responsibility Day

And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

#SS

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Apply About employer

More about this job

Responsibilities

Respond to customer service calls and coordinate service scheduling, dispatch, work orders, technicians, subcontractors, and customer communications. Maintain service records and systems, reconcile timesheets, prepare invoices and reports, support customer satisfaction processes, and provide administrative assistance to service operations.

Requirements

A business administration diploma or certificate, or related office experience, is required, along with at least one year of call center, dispatch, customer service, or administrative experience. Candidates should have strong customer service, organizational, communication, and computer skills; security industry experience is preferred.

Skills

Customer Service
Telephone Communication
Service Dispatching
Scheduling
Work Order Management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial Administration
Purchase Order Processing
Timekeeping and Timesheet Reconciliation
Invoicing
Customer Database Management
Organization
Attention to Detail
Written and Verbal Communication

Benefits

Company Holidays
Paid Time Off
Medical Insurance
Dental Insurance
Employer RRSP Contributions
Safety-Focused Work Environment
Colleague Assistance Program
Tuition Reimbursement
Corporate Social Responsibility Day

Visa sponsorship

Not detected in the job text

Keywords

Security Systems
Customer Service
Service Coordination
Service Dispatching
Call Center
Work Orders
Service Scheduling
Planned Maintenance
Subcontractor Coordination
Service Invoicing
Purchase Orders
Accounts Receivable
Accounts Payable
Timesheet Reconciliation
Customer Service Database
Microsoft Outlook
Microsoft Excel
Microsoft Word
Spectrum
iCare
iPlan
Service Agreements
Service Quotes
Customer Satisfaction Surveys
Warranty Documentation
On-Call Procedures

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