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Cook

Food Service Supervisor

Orillia, ON, L3V 2P5, Canada

The hourly wage is $19.75. · Full-time

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Job details

Pay: The hourly wage is $19.75.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The hourly wage is $19.75. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

Assist the Shift Managers to supervise multiple food service units.
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Communicate positively and enthusiastically to the café patrons and address their issues promptly.
Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

At least one year of strong operation food industry management experience.
FoodSafe Level 1 Certification.
Comprehensive health and safety knowledge and training.
Knowledge of food service catering.
Strong supervisory skills and the capability to motivate and lead staff.
Employee relations experience in a unionized environment is an asset.
Excellent customer service skills.
Excellent communication skills (written and verbal).
Knowledge of Microsoft Office.

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More about this job

Responsibilities

The Food Service Supervisor assists the manager in coordinating daily café activities, supervising staff, and managing production and inventory. They are also responsible for ensuring strict compliance with health and safety regulations and maintaining high standards of customer service.

Requirements

Candidates must have at least one year of food industry management experience and hold a FoodSafe Level 1 Certification. Strong supervisory skills, knowledge of health and safety protocols, and proficiency in Microsoft Office are required.

Skills

Food service management
Staff supervision
Inventory management
Customer service
Health and safety compliance
HACCP standards
WHMIS training
Employee relations
Reporting
Microsoft Office
Menu production
Communication skills
Leadership
Training
Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Food Service
Supervisor
Management
FoodSafe
HACCP
WHMIS
Health and Safety
Inventory
Customer Service
Staff Scheduling
Employee Relations
Microsoft Office
Catering
Operations
Compliance
Quality Assurance
Reporting
Production
Training
Leadership

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