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Cooper Equipment Rentals Limited

Rental Coordinator

Toronto, ON, Canada
Etobicoke, ON, Canada

$50k - $55k · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50k - $55k
Job type: Full-time
Apply by: Nov 18, 2026
Experience: Minimum of 1 year of experience in the construction industry, customer service, or a related field is required.
Posting language: English
Posted: Oct 19, 2026

Original job description

Build your Career at Cooper Equipment Rentals

Job Summary: We are seeking a detail-oriented, customer-focused Rental Coordinator to support the daily operations of our branch. The Rental Coordinator will be a main point of contact for customer inquiries, equipment rentals, and logistics coordination, ensuring accuracy, efficiency, and a high standard of service. This role requires strong organizational skills, clear communication, and the ability to thrive in a fast-paced environment.

Why Work with Us? Perks! 

Competitive salary
Excellent benefit package with premiums paid by the company
Uniform, safety boots/shoes, safety gear provided
RRSP Match 
Safety-minded organization 
Stable, year-round employment
Continuous training, learning and development opportunities 
Fun-loving work environment with strong social responsibility

What You’ll Be Doing

Duties and Responsibilities:

Answer customer and sales team inquiries, providing rental solutions and processing contracts with accuracy and professionalism.
Coordinate equipment deliveries and pickups by dispatching drivers and communicating timelines clearly.
Collaborate with the Service Department to address equipment repairs, maintenance scheduling, and fleet availability.
Maintain accurate inventory records; reconcile and communicate updates daily to ensure strong inventory control.
Manage rental documentation including cycle billing, contract filing, open-order reports, and equipment exchanges. Use Systematic Rental Management system accurately and effectively.
Communicate and coordinate effectively with teammates in the shop and yard to understand equipment availability / to ensure equipment is rental ready.
Work with internal teams to address and resolve customer issues, maintaining a high level of service and satisfaction.
Follow standard operating procedures to ensure consistency, compliance, and efficiency in branch processes.
Contribute to a safe and positive work environment by following company safety policies and promoting The Cooper Difference.

Qualifications And Requirements

What You’ll Bring to the Team

Minimum of 1 year of experience in the construction industry, customer service, or a related field is required. Experience in the equipment rental industry is a definite asset.
High school diploma or equivalent is required; post-secondary education in business, administration, or logistics is an asset.
Knowledge of construction equipment and rental fleet operations is an asset.
Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
Excellent communication skills (verbal and written); able to interact professionally with customers, drivers, service technicians, and sales staff.
Customer-focused mindset with strong relationship-building skills.
Proficiency with Microsoft Office (Word, Excel, Outlook); PowerBI or other reporting tools are an asset.
Comfortable learning and working with rental management systems (Systematics or similar software preferred).
Strong problem-solving abilities and attention to detail; able to identify issues and proactively recommend solutions.
Ability to work independently as well as collaboratively in a team environment.
Demonstrated flexibility and adaptability when priorities shift or urgent customer needs arise.
Commitment to workplace safety and adherence to all company safety standards.
High level of accountability, professionalism, and pride in your work.

#SJ1

Want to learn more about career opportunities at Cooper Equipment Rentals? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.

At Cooper Equipment Rentals, we believe our people are our greatest strength. We are committed to fostering an inclusive, respectful, and accessible workplace where everyone has an equitable opportunity to succeed. If you require an accommodation at any stage of the recruitment process, please let us know. We use AI-assisted technology to support parts of our recruitment process; however, all hiring decisions are made by our team using human judgment.

Pay Range

$50k - $55k

Location:

60 North Queen St Toronto, ON M8Z 2C4

Apply About employer

More about this job

Responsibilities

Respond to customer and sales team inquiries, provide rental solutions, process contracts, and coordinate equipment deliveries and pickups. Maintain rental records and inventory, coordinate with service, shop, and yard teams, resolve customer issues, and follow branch procedures and safety policies.

Requirements

At least one year of experience in construction, customer service, or a related field and a high school diploma or equivalent are required. The role calls for strong organization, communication, customer service, problem-solving, and safety skills, along with Microsoft Office proficiency; equipment rental experience, relevant post-secondary education, construction equipment knowledge, and reporting-tool experience are assets.

Skills

Customer Service
Equipment Rental Coordination
Dispatch and Logistics Coordination
Contract Processing
Inventory Control
Cycle Billing
Microsoft Office
Systematic Rental Management
Communication
Organization
Problem-Solving
Attention to Detail
Relationship Building
Adaptability
Workplace Safety

Benefits

Company-Paid Benefit Premiums
Uniforms
Safety Boots and Shoes
Safety Gear
RRSP Matching
Stable, Year-Round Employment
Continuous Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Construction
Equipment Rental
Rental Fleet Operations
Customer Inquiries
Rental Solutions
Contract Processing
Equipment Deliveries
Equipment Pickups
Dispatch
Logistics Coordination
Inventory Control
Cycle Billing
Open-Order Reports
Equipment Exchanges
Systematic Rental Management
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Power BI
Equipment Maintenance
Fleet Availability
Rental Documentation
Customer Satisfaction
Standard Operating Procedures
Workplace Safety

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