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Cooper Equipment Rentals Limited

Rental Coordinator

Revelstoke, BC, Canada

$50,000 - $55,000 annually · Full-time

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Job details

Pay: $50,000 - $55,000 annually
Job type: Full-time
Experience: Minimum of 1 year of experience in the construction industry, customer service, or a related field is required.
Posting language: English
Posted: Oct 29, 2026

Original job description

Build your Career at Cooper Equipment Rentals

Job Summary: We are seeking a detail-oriented, customer-focused Rental Coordinator to support the daily operations of our branch. The Rental Coordinator will be a main point of contact for customer inquiries, equipment rentals, and logistics coordination, ensuring accuracy, efficiency, and a high standard of service. This role requires strong organizational skills, clear communication, and the ability to thrive in a fast-paced environment.

Why Work with Us? Perks! 

Competitive salary

Excellent benefit package with premiums paid by the company

Uniform, safety boots/shoes, safety gear provided

RRSP Match

Safety-minded organization

Stable, year-round employment

Continuous training, learning and development opportunities

Fun-loving work environment with strong social responsibility

What You’ll Be Doing Duties and Responsibilities:

Answer customer and sales team inquiries, providing rental solutions and processing contracts with accuracy and professionalism.

Coordinate equipment deliveries and pickups by dispatching drivers and communicating timelines clearly.

Collaborate with the Service Department to address equipment repairs, maintenance scheduling, and fleet availability.

Maintain accurate inventory records; reconcile and communicate updates daily to ensure strong inventory control.

Manage rental documentation including cycle billing, contract filing, open-order reports, and equipment exchanges. Use Systematic Rental Management system accurately and effectively.

Communicate and coordinate effectively with teammates in the shop and yard to understand equipment availability / to ensure equipment is rental ready.

Work with internal teams to address and resolve customer issues, maintaining a high level of service and satisfaction.

Follow standard operating procedures to ensure consistency, compliance, and efficiency in branch processes.

Contribute to a safe and positive work environment by following company safety policies and promoting The Cooper Difference.

What You’ll Bring to the Team Qualifications and Requirements:

Minimum of 1 year of experience in the construction industry, customer service, or a related field is required. Experience in the equipment rental industry is a definite asset.

High school diploma or equivalent is required; post-secondary education in business, administration, or logistics is an asset.

Knowledge of construction equipment and rental fleet operations is an asset.

Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.

Excellent communication skills (verbal and written); able to interact professionally with customers, drivers, service technicians, and sales staff.

Customer-focused mindset with strong relationship-building skills.

Proficiency with Microsoft Office (Word, Excel, Outlook); PowerBI or other reporting tools are an asset.

Comfortable learning and working with rental management systems (Systematics or similar software preferred).

Strong problem-solving abilities and attention to detail; able to identify issues and proactively recommend solutions.

Ability to work independently as well as collaboratively in a team environment.

Demonstrated flexibility and adaptability when priorities shift or urgent customer needs arise.

Commitment to workplace safety and adherence to all company safety standards.

High level of accountability, professionalism, and pride in your work.

#SJ1

Want to learn more about career opportunities at Cooper Equipment Rentals? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.

At Cooper Equipment Rentals, we believe our people are our greatest strength. We are committed to fostering an inclusive, respectful, and accessible workplace where everyone has an equitable opportunity to succeed. If you require an accommodation at any stage of the recruitment process, please let us know. We use AI-assisted technology to support parts of our recruitment process; however, all hiring decisions are made by our team using human judgment.

Pay Range:

$50,000 - $55,000 annually

Location:

210 Highway 23 N
Revelstoke, BC V0E 2S0


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More about this job

Responsibilities

The Rental Coordinator serves as the primary point of contact for customer inquiries, equipment rentals, and logistics coordination. They are responsible for processing contracts, managing inventory records, and collaborating with the service department to ensure equipment availability.

Requirements

Candidates must have at least one year of experience in the construction industry, customer service, or a related field. A high school diploma is required, and proficiency in Microsoft Office and rental management software is expected.

Skills

Customer service
Logistics coordination
Equipment rental
Inventory management
Contract processing
Communication
Organizational skills
Problem-solving
Microsoft Office
Rental management systems
Dispatching
Fleet management
Attention to detail
Construction industry knowledge
Safety compliance

Benefits

Competitive salary
Excellent benefit package
Uniform provided
Safety boots/shoes provided
Safety gear provided
RRSP Match
Continuous training
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Rental Coordinator
Construction
Logistics
Customer Service
Equipment Rental
Inventory Control
Dispatch
Fleet Availability
Contract Management
Microsoft Office
PowerBI
Systematic Rental Management
Safety Policies
Branch Operations
Cycle Billing

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