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Added 1 hour ago
NS
Recreation Therapy Associate - Recreation Therapy
Nova Scotia Health Authority
Bridgewater, NS
- Full-time
…the Recreation Therapy Associate is a member of the health care team, providing support to clients and families through the application of recreation intervention to support holistic…
Added 1 hour ago
NS
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- Full-time
…leverage IMIT applications aligned with NS Health’s and its client’s strategic mission, vision and goals. The BA performs a variety of tasks, including but not limited to evaluation of…
Added 1 hour ago
NS
Occupational Therapy Assistant - Rehabilitation & Supportive Care
Nova Scotia Health Authority
Halifax, NS
- Full-time
…clients both independently and collaboratively with health care team members and students. The Occupational Therapy Assistant is responsible to adhere to QEII Health Sciences Centre…
Added 1 hour ago
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health and IWK Health
All Locations, Nova
…leverage IMIT applications aligned with NS Health’s and its client’s strategic mission, vision and goals. The BA performs a variety of tasks, including but not limited to evaluation of…
Added 1 hour ago
Short Order Cook, Formula Room
Nova Scotia Health and IWK Health
Halifax, NS
Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the…
Added 1 hour ago
Recreation Therapy Associate - Recreation Therapy
Nova Scotia Health and IWK Health
Bridgewater, NS
…the Recreation Therapy Associate is a member of the health care team, providing support to clients and families through the application of recreation intervention to support holistic…
Added 1 hour ago
RC
Interior Design Draftsperson
rcs Construction
NS · Bedford, Nova Scotia
- Full-time
Revise drawings based on client feedback, code requirements, and permit review comments.
Added 3 hours ago
IH
Social Worker Home Health
Interior Health Authority
100 Mile House, BC
- Full-time
In this role, you'll provide comprehensive assessment, care planning, and treatment coordination for designated clients and their families. Working collaboratively with other health care…
Added 3 hours ago
M
Survey Assistant
McElhanney
AB · Alberta, Canada
- Full-time
Follow company and client safety procedures, participate in safety meetings and contribute to a safe work environment.
Added 3 hours ago
M
Survey Project Manager
McElhanney
AB · Edmonton, AB
- Full-time
…opportunity to take ownership of project delivery, build strong client relationships, and grow your leadership capabilities within a collaborative, 100% employee-owned…
Added 3 hours ago
M
Survey Assistant
McElhanney
AB · Edmonton, AB
- Full-time
Follow company and client safety procedures, participate in safety meetings and contribute to a safe work environment.
Added 8 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the SHA. As a member of the Nursing Department, the Registered…
Added 8 hours ago
H
Nurse B - Registered Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…independence in the provision of individualized assessment and care to patients in the ER with mental health and/or substance misuse challenges. The Psychiatric Liaison Nurse will work…
Added 8 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the SHA. As a member of the Nursing Department, the Registered…
Added 8 hours ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the SHA. As a member of the Nursing Department, the Registered…
Added 9 hours ago
EA
Bilingual Customer Service Representative
Europ Assistance Canada
Toronto, ON
- Full-time
Join our dynamic, fast-moving, international group and help shape the future of care.
Added 10 hours ago
C
Mobile Financial Services Representative
CIBC
Edmonton, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll deliver an exceptional client experience to support CIBC’s vision of leadership in client relationships and increased client…
Added 13 hours ago
R
Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
- Full-time
Join our dynamic, fast-moving, international group and help shape the future of care.
Added 14 hours ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 14 hours ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 19 hours ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples,…
Added 19 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The Sales Representative’s responsibilities include: sourcing and following up with leads, conducting discovery calls, qualifying opportunities based on client fit, preparing proposals or…
Added 21 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The Sales Representative’s responsibilities include: sourcing and following up with leads, conducting discovery calls, qualifying opportunities based on client fit, preparing proposals or…
Added 22 hours ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples,…
Added 1 day ago
CC
Sales Representative
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
…janitorial and kitchen cleaning services, generate leads, build client relationships, prepare proposals, and contribute to the company's sales…

CooperCompanies

Inside Sales Representative- Mississauga, ON

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

About CooperSurgical:

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Responsibilities

Job Summary:

Our Inside Sales Representative, Stem Cell- Mississauga, ON will communicate with expectant families the value of cord blood banking, empowering them to make an informed choice on their banking options through superior service and accuracy of information.

Responsibilities

Educate families on their cord blood (newborn stem cell) banking options, empowering them to make an informed decision.
Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions.
Remain current on all procedural activities and follow ups.
Remain current on all training and other administrative tasks.
Meet or exceed monthly, quarterly, and yearly sales and client service goals.
Adhere to all Consumer Sales processes and policies.
Review recorded calls with the manager to identify best practices and areas of opportunity.
Ensure quality standards are met per company Quality Policy.
Generate IRs to capture client and other relevant issues.
May be trained as a mentor/trainer.
Ensure client data, including personal, credit card and medical information is protected as explained in CooperSurgical’s Data Protection Policy.

Qualifications

Bachelor’s degree and a minimum two years of B2B sales experience required, or equivalent combination of education and experience.
Computer Skills: To perform this job successfully, an individual should have working knowledge of Salesforce or similar CRM and Microsoft Office 365.
Call center, customer service, client services experience strongly preferred.

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, Extended Health Care, Registered Pension Plan, parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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More about this job

Responsibilities

Educate expectant families about cord blood banking options and provide accurate, high-quality service through inbound and outbound calls, email, and chat. Meet sales and client service goals, follow company procedures and quality standards, protect client data, and maintain required training and administrative records.

Requirements

A bachelor’s degree and at least two years of B2B sales experience are required, or an equivalent combination of education and experience. Working knowledge of Salesforce or a similar CRM and Microsoft Office 365 is expected; call center, customer service, or client services experience is strongly preferred.

Skills

B2B Sales
Customer Service
Client Services
Salesforce
Microsoft Office 365
Inbound and Outbound Sales
Email and Chat Support
Cord Blood Banking Education
Sales Goal Achievement
Data Protection
Call Center Operations
Quality Assurance
Client Issue Reporting
Training and Mentoring

Benefits

Extended Health Care
Registered Pension Plan
Parental Leave
Fertility Benefits
Paid Time Off
Vacation Leave
Personal Leave
Sick Leave
Holiday Leave

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
B2B Sales
Cord Blood Banking
Newborn Stem Cells
Fertility Healthcare
Women’s Healthcare
Medical Devices
Assisted Reproductive Technology
Genomic Testing
Salesforce
Microsoft Office 365
Call Center
Customer Service
Client Services
Inbound Calls
Outbound Calls
Email Support
Chat Support
Sales Goals
Quality Policy
Data Protection
Personal Information
Credit Card Information
Medical Information
Training
Mentoring

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