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Added 12 mins ago
S
Audiologist, Cochlear Implant Services - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
The Cochlear Implant Audiologist is a member of the interdisciplinary Cochlear Implant Services team, and provides specialized candidacy assessment, intra-operative and post-implantation…
Added 27 mins ago
Environment Inspector (Inspector (Specialist) 3)
The Government of Nova Scotia
Amherst, NS
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment…
Added 27 mins ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs - and anticipate tomorrow’s challenges.
Added 27 mins ago
Lawyer 1-3 (Family Law)
The Government of Nova Scotia
Halifax, NS
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment…
Added 27 mins ago
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System Planner
Calgary Homeless Foundation
Calgary, AB
- Full-time
…Working in alignment with governments and collaboratively with service providers and community partners, we help translate complex system needs into coordinated, efficient ground-level…
Added 27 mins ago
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Part Time Sales Representative | Intercity Shopping Centre
TELUS
Thunder Bay, ON
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 27 mins ago
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Licensed Customer Service Representative
MutualONE
Seaforth, ON
- Full-time
As a Licensed Customer Service Representative (CSR), you'll play a key role in supporting our Agency Team and delivering exceptional service to our policyholders. Working alongside…
Added 27 mins ago
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Licensed Customer Service Representative
MutualONE
Ilderton, ON
- Full-time
As a Licensed Customer Service Representative (CSR), you'll play a key role in supporting our Agency Team and delivering exceptional service to our policyholders. Working alongside…
Added 27 mins ago
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Personal Finance Advisor
Desjardins
Saint-Sauveur, QC · Sainte-Adèle, QC
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 27 mins ago
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Personal Finance Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Lachine
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 27 mins ago
D
Personal Finance Advisor
Desjardins
Saint-Sauveur, QC · Sainte-Adèle, QC
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 27 mins ago
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Financial Services Representative II
CIBC
Kawartha Lakes, ON · Bobcaygeon
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 42 mins ago
Physiotherapist, Rehabilitation Services
Nova Scotia Health and IWK Health
Halifax, NS
…families, Health Centre staff, and affiliated students. As a member of the Physiotherapy Service, the Physiotherapist will share responsibility with all IWK Physiotherapists for caseload…
Added 42 mins ago
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Representative - Customer Service
EECOL
Surrey, BC
- Full-time
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine…
Added 1 hour ago
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Client Financial Services Agent
Desjardins
Montreal, QC · Caisse Desjardins des Versants du mont Royal
- Full-time
…your interpersonal savvy and communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide…
Added 1 hour ago
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Associate Investment Advisor
CIBC
Barrie, ON
- Full-time
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and…
Added 1 hour ago
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Maintenance Craftsperson (Electrician)
NHS Tayside
Angus, ON
- Full-time
…unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes…
Added 1 hour ago
NS
Clinical Therapist (Masters) - Schools Plus - Mental Health & Addictions
Nova Scotia Health Authority
Victoria Vale, NS
- Full-time
…student-focused. Partners work together to educate and provide service to the child and their family, with the school as the center of the service. The clinician is a member of a…
Added 1 hour ago
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MRI Technologist - Diagnostic Imaging
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Sydney Indian Reserve No. 28A, NS · Sydney, NS
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Added 1 hour ago
Inside Sales Representative
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Sudbury, ON
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Added 1 hour ago
Clinical Therapist (Masters) - Schools Plus - Mental Health & Addictions
Nova Scotia Health and IWK Health
Middleton, NS
…student-focused. Partners work together to educate and provide service to the child and their family, with the school as the center of the service. The clinician is a member of a…
Added 2 hours ago
KP
Community Association Manager - New Project Development
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
…expectations. We set ourselves apart by providing an excellent level of service to our team members and…
Added 2 hours ago
SP
Front Desk Representative (Part-Time)
Shiplake Properties
Toronto, ON
- Part-time
Does 'service with a smile' mean something to you? Do you enjoy seeing familiar faces on a regular basis? Does variety in your work and taking initiative something you enjoy and seek? If…
Added 2 hours ago
TS
Engineering Sales - HVAC
TalentSphere Staffing Solutions
Kelowna, BC
- Full-time
…the industry. They are in search of a new Engineering Sales Representative for the Greater Kelowna…
Added 2 hours ago
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Branch Manager - Level II
SASCU
Salmon Arm, BC
- Full-time
Champion SASCU’s service standards to ensure consistent and positive member experiences.

CooperCompanies

Inside Sales Representative- Mississauga, ON

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

About CooperSurgical:

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Responsibilities

Job Summary:

Our Inside Sales Representative, Stem Cell- Mississauga, ON will communicate with expectant families the value of cord blood banking, empowering them to make an informed choice on their banking options through superior service and accuracy of information.

Responsibilities

Educate families on their cord blood (newborn stem cell) banking options, empowering them to make an informed decision.
Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions.
Remain current on all procedural activities and follow ups.
Remain current on all training and other administrative tasks.
Meet or exceed monthly, quarterly, and yearly sales and client service goals.
Adhere to all Consumer Sales processes and policies.
Review recorded calls with the manager to identify best practices and areas of opportunity.
Ensure quality standards are met per company Quality Policy.
Generate IRs to capture client and other relevant issues.
May be trained as a mentor/trainer.
Ensure client data, including personal, credit card and medical information is protected as explained in CooperSurgical’s Data Protection Policy.

Qualifications

Bachelor’s degree and a minimum two years of B2B sales experience required, or equivalent combination of education and experience.
Computer Skills: To perform this job successfully, an individual should have working knowledge of Salesforce or similar CRM and Microsoft Office 365.
Call center, customer service, client services experience strongly preferred.

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, Extended Health Care, Registered Pension Plan, parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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More about this job

Responsibilities

Educate expectant families about cord blood banking options and provide accurate, high-quality service through inbound and outbound calls, email, and chat. Meet sales and client service goals, follow company procedures and quality standards, protect client data, and maintain required training and administrative records.

Requirements

A bachelor’s degree and at least two years of B2B sales experience are required, or an equivalent combination of education and experience. Working knowledge of Salesforce or a similar CRM and Microsoft Office 365 is expected; call center, customer service, or client services experience is strongly preferred.

Skills

B2B Sales
Customer Service
Client Services
Salesforce
Microsoft Office 365
Inbound and Outbound Sales
Email and Chat Support
Cord Blood Banking Education
Sales Goal Achievement
Data Protection
Call Center Operations
Quality Assurance
Client Issue Reporting
Training and Mentoring

Benefits

Extended Health Care
Registered Pension Plan
Parental Leave
Fertility Benefits
Paid Time Off
Vacation Leave
Personal Leave
Sick Leave
Holiday Leave

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
B2B Sales
Cord Blood Banking
Newborn Stem Cells
Fertility Healthcare
Women’s Healthcare
Medical Devices
Assisted Reproductive Technology
Genomic Testing
Salesforce
Microsoft Office 365
Call Center
Customer Service
Client Services
Inbound Calls
Outbound Calls
Email Support
Chat Support
Sales Goals
Quality Policy
Data Protection
Personal Information
Credit Card Information
Medical Information
Training
Mentoring

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