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Added 5 mins ago
SP
Customer Experience Representative
Sifton Properties Limited
London, ON
- Full-time
We are looking for a full-time Customer Experience Representative to join our Berkshire team.
Added 20 mins ago
TL
Sales Development Representative
The Leadership Agency
Montreal, QC
- Full-time
Added 20 mins ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Added 20 mins ago
GF
Sales and Service Representative (Fitness Trainer) - Alliston Market Village
GoodLife Fitness
Alliston, ON
- Part-time
What is a Sales and Service Representative (Fitness Trainer)?
Added 20 mins ago
D
Technician, Underwriting
Desjardins
Levis, QC · Montreal, QC · Quebec, QC
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 20 mins ago
C
Administrative Associate, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
You’re a certified professional. You have current accreditation and are in good standing as an Investment Representative (IR) with Canadian Investment Regulatory Organization - Investment…
Added 20 mins ago
GO
Manager Third Party Funding and Reporting
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
The Government of Nunavut is committed to creating a representative workforce; therefore, priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut…
Added 20 mins ago
C
Director, Facilities Operations and Maintenance – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Added 35 mins ago
CG
Security Guard - Spare - Markham
Commissionaires Great Lakes
Markham, ON
- Part-time
…security and protection for our client’s site. As a front-line representative of our company and client’s site you must be highly reliable, work well under pressure, able to work with…
Added 35 mins ago
District Sales Manager
Moov Pool Products
Toronto, ON
This is an exciting opportunity to join our team as the first Sales Representative based in Toronto. Reporting directly to David, Regional Sales Manager, you will play a key role in…
Added 49 mins ago
C
Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
- Full-time
Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 49 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 49 mins ago
C
Customer Service Rep – On-Site (Bilingual: French / English)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
Join a world-class team in Chatham, as a French Bilingual Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 49 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
Dartmouth, NS
- Full-time
Join a world-class team in Dartmouth, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 49 mins ago
C
Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as a Bilingual Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions…
Added 49 mins ago
C
Emergency Services Representative (Bilingual: French / English) On-Site
Concentrix
Mississauga, ON
- Full-time
Join a world-class team in Mississauga, ON, as an Emergency Services Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences…
Added 49 mins ago
C
Customer Service Rep – Automotive (On-Site)
Concentrix
Mississauga, ON
- Full-time
Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 49 mins ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 49 mins ago
C
Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as an Automotive Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 49 mins ago
C
Automotive Customer Service Rep (Bilingual: French / English) On-site
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 49 mins ago
C
Customer Service / Inside Sales Rep (On-Site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as a Customer Service / Inside Sales Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 49 mins ago
R
Process Technician - E Nickel - Weekend Nights
RTX
Oakville, ON
- Full-time
The salary range for this role is 61,334 CAD – 81,003 CAD . The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when…
Added 49 mins ago
E
Field Service Representative / Représentant(e) de service sur le terrain
Ecolab
Quebec, QC · Saguenay, QC
- Full-time
Ecolab is seeking a Field Service Representative (12 month Contract) where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a…
Added 49 mins ago
E
Product Marketing Manager - Contractor - 26423
Enverus
Calgary, AB
- Contract
Be comfortable presenting on sales calls and in QBRs as the segment product marketing representative
Added 49 mins ago
Représentant(e) au service à la clientèle et logistique // Logistics & Customer Service Rep.
Actylis
Montreal, QC · Saint-Laurent, Queb
The Logistics & Customer Service Representative is responsible for managing customer inquiries, sales orders, and logistics activities to ensure seamless order-to-delivery experience. This…

CooperCompanies

Inside Sales Representative- Mississauga, ON

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

About CooperSurgical:

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Responsibilities

Job Summary:

Our Inside Sales Representative, Stem Cell- Mississauga, ON will communicate with expectant families the value of cord blood banking, empowering them to make an informed choice on their banking options through superior service and accuracy of information.

Responsibilities

Educate families on their cord blood (newborn stem cell) banking options, empowering them to make an informed decision.
Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions.
Remain current on all procedural activities and follow ups.
Remain current on all training and other administrative tasks.
Meet or exceed monthly, quarterly, and yearly sales and client service goals.
Adhere to all Consumer Sales processes and policies.
Review recorded calls with the manager to identify best practices and areas of opportunity.
Ensure quality standards are met per company Quality Policy.
Generate IRs to capture client and other relevant issues.
May be trained as a mentor/trainer.
Ensure client data, including personal, credit card and medical information is protected as explained in CooperSurgical’s Data Protection Policy.

Qualifications

Bachelor’s degree and a minimum two years of B2B sales experience required, or equivalent combination of education and experience.
Computer Skills: To perform this job successfully, an individual should have working knowledge of Salesforce or similar CRM and Microsoft Office 365.
Call center, customer service, client services experience strongly preferred.

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, Extended Health Care, Registered Pension Plan, parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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More about this job

Responsibilities

Educate expectant families about cord blood banking options and provide accurate, high-quality service through inbound and outbound calls, email, and chat. Meet sales and client service goals, follow company procedures and quality standards, protect client data, and maintain required training and administrative records.

Requirements

A bachelor’s degree and at least two years of B2B sales experience are required, or an equivalent combination of education and experience. Working knowledge of Salesforce or a similar CRM and Microsoft Office 365 is expected; call center, customer service, or client services experience is strongly preferred.

Skills

B2B Sales
Customer Service
Client Services
Salesforce
Microsoft Office 365
Inbound and Outbound Sales
Email and Chat Support
Cord Blood Banking Education
Sales Goal Achievement
Data Protection
Call Center Operations
Quality Assurance
Client Issue Reporting
Training and Mentoring

Benefits

Extended Health Care
Registered Pension Plan
Parental Leave
Fertility Benefits
Paid Time Off
Vacation Leave
Personal Leave
Sick Leave
Holiday Leave

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
B2B Sales
Cord Blood Banking
Newborn Stem Cells
Fertility Healthcare
Women’s Healthcare
Medical Devices
Assisted Reproductive Technology
Genomic Testing
Salesforce
Microsoft Office 365
Call Center
Customer Service
Client Services
Inbound Calls
Outbound Calls
Email Support
Chat Support
Sales Goals
Quality Policy
Data Protection
Personal Information
Credit Card Information
Medical Information
Training
Mentoring

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