Jobs in Canada

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Added 5 mins ago
UO
IQC Research Development Officer
University of Waterloo
Waterloo, ON · Quantum-Nano Centre
- Full-time
Liaise with Equity Office and Office of Research Equity manager to ensure materials and training are available for faculty to support their research and recruiting efforts to facilitate…
Added 5 mins ago
UO
Production Manager
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
The Production Manager is critical to the management and execution of processes within the entire CEE portfolio (Industry Relations, Student Faculty Relations, Centre for Career…
Added 5 mins ago
UO
Administrative Manager
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Associate Dean (AD), Equity, Diversity, Inclusion & Student Empowerment (EDI&SE), the Administrative Manager (AM) is responsible for the oversight and management of all…
Added 5 mins ago
UO
Administrative Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Administrative Manager (AM), the Administrative Coordinator (AC) – Women in Mathematics (WiM) is leading WiM’s Directed Reading & Research Program (DRP) by ensuring the…
Added 5 mins ago
UO
Undergraduate Program Coordinator and Advisor
University of Waterloo
Waterloo, ON
- Full-time
…advising students. This position reports to the Administrative Manager/Officer and is also accountable to the Associate Chair/Director for Undergraduate Studies. In cooperation with the…
Added 5 mins ago
UO
Senior Manager, Research Contracts
University of Waterloo
Waterloo, ON
- Full-time
The Senior Manager, Research Contracts (SMRC) is responsible for negotiation of complex legal agreements governing contract research funded by industry or government departments. The SMRC…
Added 5 mins ago
UO
International Partnerships Officer
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
Partnership Development, Implementation and Management
Added 5 mins ago
UO
Lab Instructor, Bioengineering
University of Waterloo
Waterloo, ON · Douglas Wright Engineering Blg
- Full-time
…operation of several laboratory spaces and acts as the primary manager and mentor to the associated Teaching…
Added 21 mins ago
MG
Maintenance Technician - The Pavilion Apartments
Monroe Group Ltd.
Pavilion 1, BC
- Full-time
Summary: Under the supervision and direction of the Community Manager, this position is responsible for ensuring the overall physical aspects of the community meet the established standards…
Added 21 mins ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Mississauga, ON
- Full-time
Provides visionary leadership and enables synergies to District Managers, Strategic and Technical Sales Manager, National Accounts team, and direct Sales team for KAR Industrial in all…
Added 21 mins ago
AC
Food Service Supervisor
Aramark Canada
Mississauga, ON
- Full-time
…Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help…
Added 21 mins ago
M
FOH Management - General Manager
Moxies
Langley (District), BC · Langley, BC
- Full-time
…hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across…
Added 21 mins ago
Community Mental Health Support Worker
Winnipeg Regional Health Authority
Dauphin, MB
The Community Mental Health Support Worker (CSW) works under the direction of the Manager/Supervisor, Mental Health Services to provide community based and assertive outreach services. The…
Added 35 mins ago
C
Seasonal Retail Team Lead – Part Time
Clarks
Williamsburg, ON
- Part-time
- Temporary
Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
Added 36 mins ago
Area Manager
Rogers Communications
Toronto, ON · North York, ON
We are currently seeking a Area Manager for the Field Sales Team within the Saskatoon region. This role is directly responsible for delivering monthly, quarterly and yearly sales targets…
Added 36 mins ago
Solution Delivery Manager
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
We are seeking a Solution Delivery Manager reporting to the Senior Manager, Residential Solution Delivery. In this role as Solution Delivery Manager, you will provide end-to-end leadership…
Added 36 mins ago
Real Estate Analyst
Rogers Communications
Brampton, ON
Rogers is seeking a Real Estate Analyst to support the Ontario Real Estate Team. Reporting to the Manager of Real Estate.
Added 50 mins ago
ES
Character Artist - EA Sports FC
EA SPORTS
Vancouver, BC
- Temporary
The EA SPORTS ART team is a global community of content creators covering Characters, Environments, Lighting, Project Management, Technical Art, and Visual Effects. Fueled by imagination…
Added 50 mins ago
AC
Hourly Supervisor
Aramark Canada
Kingston, ON
- Part-time
Manage revenue control procedures, working closely with the manager & management team.
Added 50 mins ago
SH
Assistant Manager II
Sunglass Hut
Niagara-on-the-Lake, ON
- Full-time
The Assistant Manager II is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager II works in partnership with the Store/Multi Store Manager to…
Added 50 mins ago
VB
Sr. Manager of Projects Controls - Canada
Vale Base Metals
Toronto, ON
- Full-time
This is a permanent position reporting to the Sr. Manager, Project Controls - Canada and supporting Vale Base Metals' Canadian studies portfolio. The role serves as the technical leader for…
Added 50 mins ago
KD
Directeur stratégie commerciale et gestion de la croissance du revenu/ Manager, Trade Strategy and Revenue Growth Management
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
The Manager, Brand Revenue Growth Management (RGM) plays a critical role in driving profitable growth by supporting the development and execution of pricing, promotion, and portfolio…
Added 50 mins ago
AC
Food Service Worker
Aramark Canada
Kingston, ON
- Part-time
Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor and management team to adhere to health standards.
Added 50 mins ago
KD
Associate Brand Manager
Keurig Dr Pepper Canada
Mississauga, ON
- $78,300 to $95,000 CAD / year
- Full-time
Keurig Dr Pepper (KDP) is seeking a dynamic and results-driven Associate Brand Manager to join the Dr Pepper, Crush, and Schweppes brand team in Canada. The successful candidate will be…
Added 50 mins ago
P&
Gestionnaire de fabrication – Lignes d’assemblage / Manufacturing Line Manager – Assembly Lines
Pratt & Whitney
Mirabel, QC
- Full-time

Copeland

Field Service Manager (HVACR)

Brantford, ON, Canada

Base Salary: $120,000 - 150,000 CAD · Full-time

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Job details

Pay: Base Salary: $120,000 - 150,000 CAD
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Field Service Manager, Canada

Lead the Future of Sustainable Refrigeration

At Copeland, we are shaping the future of climate technologies through innovative refrigeration, controls, and facility management solutions. As a trusted partner to grocery retailers, cold storage operators, contractors, and end users, our technologies help improve sustainability, efficiency, and operational performance across North America.

We are seeking an experienced and dynamic Field Service Manager, to lead our Canadian Field Service organization. This leadership role is responsible for driving operational excellence, developing high-performing technical teams, supporting strategic customer relationships, and ensuring exceptional service delivery across our refrigeration and controls portfolio.

This is an exciting opportunity for a proven leader with deep HVACR or commercial refrigeration experience who is passionate about customer success, employee development, and growing service operations in a rapidly evolving industry.

Position Summary

The Field Service Manager is responsible for the leadership, performance, and development of Copeland Canada's Field Service team. This individual will oversee service delivery, technical support resources, customer engagement, workforce planning, safety compliance, and financial performance across Canada.

Working closely with Sales, Technical Services, Contractors, Key Accounts, and Customers, the successful candidate will ensure that field operations support company growth objectives while maintaining the highest standards of safety, quality, responsiveness, and customer satisfaction.

Key Responsibilities

Leadership & Team Development

Lead and develop a national team of Field Service Technicians and Technical Specialists.
Establish performance expectations and accountability measures aligned with company objectives.
Coach, mentor, and develop employees to support career growth and succession planning.
Foster a culture of collaboration, innovation, safety, and continuous improvement.
Manage recruitment, onboarding, performance reviews, and employee engagement initiatives.

Service Operations Management

Oversee day-to-day field service operations across Canada.
Ensure timely and effective support of customer installations, startups, commissioning, troubleshooting, and emergency service activities.
Drive service efficiency through effective scheduling, resource allocation, workload balancing, and capacity planning.
Develop operational strategies to improve response times and customer satisfaction.
Monitor and report on service metrics, utilization, productivity, and performance trends.

Customer & Contractor Engagement

Build and maintain strong relationships with major contractors, retailers, consultants, and end users.
Act as an escalation point for critical customer and technical issues.
Support strategic accounts through proactive service planning and relationship management.
Collaborate with sales teams to identify service growth opportunities and strengthen customer partnerships.

Technical Leadership

Provide leadership and guidance on refrigeration controls, CO₂ systems, electronic controllers, monitoring solutions, and integrated facility management technologies.
Support field teams with complex technical troubleshooting and problem resolution.
Work closely with Engineering, Product Management, and Technical Support teams to resolve customer issues and communicate field feedback.
Ensure consistent execution of technical standards and best practices.

Financial & Business Management

Manage departmental budgets and resources.
Monitor service revenues, costs, utilization rates, and profitability.
Identify opportunities to expand service offerings and increase customer value.
Support forecasting and workforce planning activities to align resources with future demand.

Safety & Compliance

Promote and maintain a strong safety culture throughout the organization.
Ensure compliance with all company policies, regulatory requirements, and industry standards.
Lead safety initiatives, training programs, and continuous improvement efforts.
Maintain a focus on risk mitigation and operational excellence.

Qualifications

Required

Bachelor's Degree, Diploma, or equivalent combination of education and industry experience.
Minimum 7 years of experience within commercial refrigeration, HVACR, controls, or related technical industries.
Minimum 3 years of people leadership experience managing technical service teams.
Strong understanding of commercial refrigeration systems, controls, commissioning, and troubleshooting.
Demonstrated experience leading customer-facing service organizations.
Excellent leadership, communication, and relationship-building skills.
Strong business acumen with experience managing budgets, workforce planning, and operational performance.
Ability and authorization to work travel across Canada as required - sponsorship will not be provided for this opportunity.

Preferred

Experience with CO₂ refrigeration systems and modern supermarket refrigeration technologies.
Experience supporting national retail or grocery customers.
Familiarity with electronic controls, enterprise management systems, and facility management platforms.
Project management experience.
Bilingual (English/French) is considered an asset.

What Success Looks Like

In this role, you will:

Build a highly engaged, high-performing field service organization.
Strengthen relationships with Canada's largest refrigeration contractors and retail customers.
Improve service responsiveness, efficiency, and customer satisfaction.
Support growth in Copeland's services business across refrigeration controls, monitoring, and sustainable refrigeration technologies.
Create a culture that prioritizes employee development, teamwork, accountability, and safety.

Compensation, Benefits & Perks

Base Salary: $120,000 - 150,000 CAD
100% employer-paid health, dental, and vision premiums
Health Care Spending Account (HCSA)
Defined Contribution Pension Plan with company contributions
Paid Vacation
Hybrid work arrangement following onboarding

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future - for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, defined contribution pension plan and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. 

Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have an accommodation need, please contact Human Resources or Accessibility.Canada@Copeland.com to make appropriate arrangements. 

No calls or agency requests please.

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More about this job

Responsibilities

Lead and develop Copeland Canada's national field service team while overseeing service delivery, technical support, scheduling, customer relationships, safety, and operational performance. Manage budgets and workforce planning, resolve escalated technical issues, and improve service quality, efficiency, and business growth.

Requirements

Requires a bachelor's degree, diploma, or equivalent combination of education and industry experience; at least seven years in commercial refrigeration, HVACR, controls, or a related technical industry; and at least three years leading technical service teams. Candidates must have strong commercial refrigeration and controls knowledge, customer-facing service leadership experience, business and workforce planning skills, and authorization to work and travel across Canada; CO₂ experience and project management are preferred.

Skills

Field Service Leadership
Commercial Refrigeration
HVACR
Refrigeration Controls
CO₂ Systems
Commissioning
Technical Troubleshooting
Team Development
Workforce Planning
Service Operations Management
Budget Management
Financial Performance Management
Safety Compliance
Project Management
Facility Management Technologies

Benefits

Employer-Paid Health Insurance
Employer-Paid Dental Insurance
Health Care Spending Account
Paid Vacation
Hybrid Work Arrangement

Visa sponsorship

Not detected in the job text

Keywords

HVACR
Commercial Refrigeration
CO₂ Refrigeration
Refrigeration Controls
Electronic Controllers
Monitoring Solutions
Facility Management
Commissioning
Troubleshooting
Technical Support
Field Service
Service Operations
Customer Satisfaction
Contractor Relationships
Strategic Accounts
Team Leadership
Employee Development
Workforce Planning
Capacity Planning
Scheduling
Budget Management
Service Revenue
Profitability
Safety Compliance
Risk Mitigation
Continuous Improvement
Project Management
Supermarket Refrigeration
National Retail Customers
Sustainability

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Jobs in Canada