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Added 1 min ago
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Senior Structural Engineer
AECOM
Halifax, NS
- $120,000 to $160,000 CAD / year
- Full-time
…with clients to solve the world’s most complex challenges and build legacies for future…
Added 1 min ago
SM
RQ00813 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior DevOps/Cloud Engineer to support the Ontario Clinical Report Exchange (OCRE) project. The successful candidate will have extensive hands-on experience with AWS cloud…
Added 1 min ago
CI
Senior Maintenance Technician
Curaleaf International
Brampton, ON
- Full-time
Join our team as a Senior Maintenance Technician, where you will take ownership of the reliability, performance, and continuous improvement of our facility infrastructure, production…
Added 16 mins ago
AT
Program Manager – Aerospace Manufacturing
Avion Technologies, Inc.
Mississauga, ON
- Full-time
This senior role combines program ownership, customer relationship management, and direct leadership of a small team of Project Coordinators. Reporting to the President and General Manager,…
Added 31 mins ago
SL
Manager, Business Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Business Automation is a working-level people leader within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is accountable for automation…
Added 31 mins ago
BQ
QNX Quality Manager
BlackBerry QNX
Ottawa, ON
- Full-time
We're looking for a Quality Manager or Senior Quality Manager (depending on your qualifications) to play a pivotal role in auditing, maintaining, and advancing the quality, safety, and…
Added 31 mins ago
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QNX Quality Manager
BlackBerry
Ottawa, ON
- Full-time
We're looking for a Quality Manager or Senior Quality Manager (depending on your qualifications) to play a pivotal role in auditing, maintaining, and advancing the quality, safety, and…
Added 46 mins ago
R&
Software Developer IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Software Developer IV (Senior Manager) to join our client in support of an existing vacancy.
Added 46 mins ago
TM
Engineering Manager - Calgary, AB
Tidewater Midstream and Infrastructure
Calgary, AB
- Full-time
Tidewater has an immediate opening for an Engineering Manager, reporting to the EVP, Midstream Operations. This is a full-time position based out of our Calgary head office. Its serves as…
Added 46 mins ago
PH
Senior Project Manager, Purpose-Built Rental High-Rise - Permanent - 4335
Parker Huggett - A Division of LRO Staffing
Toronto, ON
- Full-time
A Canadian developer and construction manager, family-owned across multiple generations, has moved a portfolio of purpose-built rental towers from planning into approved work. They own the…
Added 1 hour ago
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Supply Chain Manager
Pontosense
Toronto, ON
- Full-time
Build the supply chain, and the refurbishment programme, at a fast-growing senior care technology company shipping hardware to 24 countries.
Added 1 hour ago
Quality Manager
Kiewit
Halifax, NS · Oakville, ON · Toronto, ON · ON · Darlington, ON
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 1 hour ago
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Proposal Procurement Lead (North America)
Veolia | Water Tech
Oakville, ON
- Full-time
The Proposal Procurement Lead (PPL) is responsible for determining current and expected material costs and engineering budgets for Veolia Water Technologies-supplied equipment during the…
Added 2 hours ago
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Senior Software Engineer, AI
Pebl
Remote, Canada
- $122,835 to $180,000 CAD / year
- Full-time
- Remote
…users, not just developers, talk to. This role reports to the Engineering Manager, with day-to-day work led by our Staff Software…
Added 2 hours ago
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MDS Associate Territory Manager -British Columbia
BD
Vancouver, BC · Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
…the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find…
Added 3 hours ago
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Junior Mechanical Designer
Berendsen
Oakville, ON
- Full-time
The hiring BFP location in Oakville is an industry leading build-to-order manufacturer of custom Hydraulic and Pneumatic solutions for various industrial and mobile applications. We are…
Added 3 hours ago
Software Development Manager, Region Flexibility & Efficiency
Amazon
Toronto, ON
As a software development manager on the Region Flexibility & Efficiency (RFE) team, you will play an essential role in building the software services and experiences that allow Amazon…
Added 3 hours ago
SE
Senior Project Manager
Stellarex Energy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…carbon-free baseload power. Turning this ambitious physics and engineering goal into industrial reality requires an exceptional, mission-driven team. If you are ready to solve one of…
Added 3 hours ago
Senior Manager, Project Integration- MC2
Westerkirk
Woolwich, ON
The Senior Manager, Project Integration is the senior technical point of contact for an assigned modification project, inside the company and outside it. The position works alongside the…
Added 3 hours ago
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Senior Manager, Signalling
Metrolinx
Canada
- Full-time
Our Project Delivery and Integration team is looking for Senior Manager, Signalling to join the team to lead the delivery of the Lakeshore West Resignalling and ETCS L2 project. You will…
Added 4 hours ago
Manager Geology
Evolution Mining Limited
Red Lake, ON
The Manager Geology is a new role, responsible for providing strategic leadership and direction to the Geology function at Red Lake Operations, ensuring the safe, efficient, and sustainable…
Added 4 hours ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 4 hours ago
BE
Controller
BluMetric Environmental Inc.
Ottawa, ON
- Full-time
Previous experience as a Controller, Assistant Controller, Senior Finance Manager or similarly accountable financial reporting leader is preferred.
Added 5 hours ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 5 hours ago
AC
Infrastructure & Capital Projects - Senior Project Manager (Datacenter Construction ),COM
Accenture Construct
Toronto, ON
- Full-time
…are planned, managed, and executed, creating a better way to build for the…

Copeland

Field Service Manager (HVACR)

Brantford, ON, Canada

Base Salary: $120,000 - 150,000 CAD · Full-time

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Job details

Pay: Base Salary: $120,000 - 150,000 CAD
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Field Service Manager, Canada

Lead the Future of Sustainable Refrigeration

At Copeland, we are shaping the future of climate technologies through innovative refrigeration, controls, and facility management solutions. As a trusted partner to grocery retailers, cold storage operators, contractors, and end users, our technologies help improve sustainability, efficiency, and operational performance across North America.

We are seeking an experienced and dynamic Field Service Manager, to lead our Canadian Field Service organization. This leadership role is responsible for driving operational excellence, developing high-performing technical teams, supporting strategic customer relationships, and ensuring exceptional service delivery across our refrigeration and controls portfolio.

This is an exciting opportunity for a proven leader with deep HVACR or commercial refrigeration experience who is passionate about customer success, employee development, and growing service operations in a rapidly evolving industry.

Position Summary

The Field Service Manager is responsible for the leadership, performance, and development of Copeland Canada's Field Service team. This individual will oversee service delivery, technical support resources, customer engagement, workforce planning, safety compliance, and financial performance across Canada.

Working closely with Sales, Technical Services, Contractors, Key Accounts, and Customers, the successful candidate will ensure that field operations support company growth objectives while maintaining the highest standards of safety, quality, responsiveness, and customer satisfaction.

Key Responsibilities

Leadership & Team Development

Lead and develop a national team of Field Service Technicians and Technical Specialists.
Establish performance expectations and accountability measures aligned with company objectives.
Coach, mentor, and develop employees to support career growth and succession planning.
Foster a culture of collaboration, innovation, safety, and continuous improvement.
Manage recruitment, onboarding, performance reviews, and employee engagement initiatives.

Service Operations Management

Oversee day-to-day field service operations across Canada.
Ensure timely and effective support of customer installations, startups, commissioning, troubleshooting, and emergency service activities.
Drive service efficiency through effective scheduling, resource allocation, workload balancing, and capacity planning.
Develop operational strategies to improve response times and customer satisfaction.
Monitor and report on service metrics, utilization, productivity, and performance trends.

Customer & Contractor Engagement

Build and maintain strong relationships with major contractors, retailers, consultants, and end users.
Act as an escalation point for critical customer and technical issues.
Support strategic accounts through proactive service planning and relationship management.
Collaborate with sales teams to identify service growth opportunities and strengthen customer partnerships.

Technical Leadership

Provide leadership and guidance on refrigeration controls, CO₂ systems, electronic controllers, monitoring solutions, and integrated facility management technologies.
Support field teams with complex technical troubleshooting and problem resolution.
Work closely with Engineering, Product Management, and Technical Support teams to resolve customer issues and communicate field feedback.
Ensure consistent execution of technical standards and best practices.

Financial & Business Management

Manage departmental budgets and resources.
Monitor service revenues, costs, utilization rates, and profitability.
Identify opportunities to expand service offerings and increase customer value.
Support forecasting and workforce planning activities to align resources with future demand.

Safety & Compliance

Promote and maintain a strong safety culture throughout the organization.
Ensure compliance with all company policies, regulatory requirements, and industry standards.
Lead safety initiatives, training programs, and continuous improvement efforts.
Maintain a focus on risk mitigation and operational excellence.

Qualifications

Required

Bachelor's Degree, Diploma, or equivalent combination of education and industry experience.
Minimum 7 years of experience within commercial refrigeration, HVACR, controls, or related technical industries.
Minimum 3 years of people leadership experience managing technical service teams.
Strong understanding of commercial refrigeration systems, controls, commissioning, and troubleshooting.
Demonstrated experience leading customer-facing service organizations.
Excellent leadership, communication, and relationship-building skills.
Strong business acumen with experience managing budgets, workforce planning, and operational performance.
Ability and authorization to work travel across Canada as required - sponsorship will not be provided for this opportunity.

Preferred

Experience with CO₂ refrigeration systems and modern supermarket refrigeration technologies.
Experience supporting national retail or grocery customers.
Familiarity with electronic controls, enterprise management systems, and facility management platforms.
Project management experience.
Bilingual (English/French) is considered an asset.

What Success Looks Like

In this role, you will:

Build a highly engaged, high-performing field service organization.
Strengthen relationships with Canada's largest refrigeration contractors and retail customers.
Improve service responsiveness, efficiency, and customer satisfaction.
Support growth in Copeland's services business across refrigeration controls, monitoring, and sustainable refrigeration technologies.
Create a culture that prioritizes employee development, teamwork, accountability, and safety.

Compensation, Benefits & Perks

Base Salary: $120,000 - 150,000 CAD
100% employer-paid health, dental, and vision premiums
Health Care Spending Account (HCSA)
Defined Contribution Pension Plan with company contributions
Paid Vacation
Hybrid work arrangement following onboarding

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future - for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, defined contribution pension plan and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have an accommodation need, please contact Human Resources or Accessibility.Canada@Copeland.com to make appropriate arrangements. 

No calls or agency requests please.

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More about this job

Responsibilities

The Field Service Manager will lead and develop a national team of technicians while overseeing service operations, technical support, and customer engagement. They are responsible for driving operational excellence, managing departmental budgets, and ensuring safety compliance across the Canadian refrigeration and controls portfolio.

Requirements

Candidates must have at least 7 years of experience in commercial refrigeration or HVACR, including a minimum of 3 years in a technical leadership role. A Bachelor's degree, diploma, or equivalent industry experience is required, along with strong business acumen and the ability to travel across Canada.

Skills

Field service management
Commercial refrigeration
HVACR
Team leadership
Operational excellence
Technical troubleshooting
Workforce planning
Budget management
Safety compliance
Commissioning
CO2 refrigeration systems
Electronic controls
Facility management
Strategic planning
Coaching and mentoring

Benefits

Health insurance
Dental insurance
Vision insurance
Health care spending account
Paid vacation
Paid parental leave
Holiday leave

Visa sponsorship

Not detected in the job text

Keywords

HVACR
Commercial refrigeration
Field service
Sustainability
Controls
CO2 systems
Facility management
Technical support
Operational excellence
Workforce planning
Budgeting
Safety culture
Customer success
Commissioning
Troubleshooting
Monitoring solutions
Retail
Cold chain
Engineering
Leadership
Project management
Performance metrics
Strategic accounts
Succession planning
Regulatory compliance
Climate technologies
Software
Integration
Field service technicians
Technical specialists

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