Ocean Logistics Coordinator

Position Overview

We are seeking an organized and proactive Ocean Logistics Coordinator to manage ocean import and export shipments from booking through final delivery. The role involves coordinating with shipping lines, overseas agents, customs brokers, trucking companies, and warehouses to ensure timely, accurate, and cost-effective shipment execution.

Key Responsibilities

• Coordinate full container load (FCL) and less than container load (LCL) shipments for imports and exports.
• Arrange bookings with shipping lines, co-loaders, and overseas agents; confirm schedules, equipment availability, and cargo requirements.
• Organize container pickups, drayage, loading, warehouse handling, and final deliveries.
• Prepare, review, and submit shipping instructions, bills of lading, verified gross mass (VGM) submissions, and other required shipment documents.
• Monitor vessel schedules, transshipments, cargo availability, and delivery milestones; proactively communicate delays and resolve operational issues.
• Track documentation deadlines, terminal cutoffs, free time, and empty container returns to help control storage, demurrage, and detention costs.
• Support shipments of commodities such as grains, lentils, scrap, lumber, and personal effects, confirming applicable handling and documentation requirements.
• Obtain and compare supplier rates, prepare customer quotations, and confirm shipment charges.
• Maintain accurate shipment files, milestones, costs, and selling rates in CargoWise or the company’s transportation management system.
• Verify supplier invoices, investigate discrepancies, and prepare shipment files for accurate and timely customer billing.
• Provide customers with shipment updates and respond promptly to inquiries.

Qualifications

• Minimum two years of ocean freight coordination experience with a freight forwarder or logistics company preferred.
• Working knowledge of FCL/LCL operations, ocean freight documentation, Incoterms, and import/export processes.
• Familiarity with shipping line portals, terminal systems, and freight management software; CargoWise experience is an asset.
• Strong communication, customer service, negotiation, and problem-solving skills.
• High attention to detail and the ability to manage multiple shipments and deadlines.
• Proficiency in Microsoft Excel, Outlook, and general office applications.
• Diploma or degree in logistics, supply chain, international trade, or a related field preferred.