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Added 3 mins ago
Occupational Health and Safety Officer - Full-Time, Permanent
Strive
Coquitlam, BC
$33.29 to $42.42 CAD / hour
Full-time
The OHS Officer maintains and improves the overall safety programs of Strive Living Society, ensuring that safety programs are in accordance with recognized best practices, established…
Added 18 mins ago
Patient Flow Specialist, Patient Flow
St. Joseph's Health Centre, Toronto
Toronto, ON
Temporary
Reporting to the Manager, Access & Flow, the Patient Flow Specialist will be responsible for the coordination of activities to enhance patient flow and facilitate patient placement…
Added 48 mins ago
Executive Director of Policy and Legislation
Government of Manitoba
Winnipeg, MB
Full-time
Management experience with responsibility for human and financial resources, including experience translating strategic priorities into clear operational and business plans and delivering…
Added 48 mins ago
Seasonal Customer Service Shift Lead
Corpay
Vancouver, BC
Temporary
…or interview process, please notify a representative of the Human Resources…
Added 48 mins ago
Associate Mortgage Underwriter, Residential Underwriting
First National Financial LP
Vancouver, BC
Full-time
Reporting to the Manager, Residential Underwriting, the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and…
Added 48 mins ago
Senior Land Development Project Manager
WalterFedy
Kitchener, ON
Full-time
The Senior Land Development Project Manager is a senior role responsible for providing technical, managerial, and strategic leadership across complex land development and infrastructure…
Added 1 hour ago
Sr. Manager, Procurement & Category Management – Marketing & Business Services
Keurig Dr Pepper
Montreal, QC
Full-time
The Sr. Manager of Procurement & Category Management – Marketing & Business Services owns sourcing and category strategy across assigned Marketing and Business Services categories. The…
Added 1 hour ago
Manager, Actuarial Insurance Solutions (AIS) - Life & Health
Deloitte
Toronto, ON
Full-time
As a Manager in the Actuarial practice, you will be leading teams and engagements and contributing to market initiatives. You will:
Added 1 hour ago
Specialist, Business Integration Services (12-month contract)
Deloitte
Toronto, ON
Full-time
Reporting to the Manager, Finance Automation, you will support finance systems projects and training initiatives designed to improve processes, efficiency, and the user experience. Working…
Added 1 hour ago
Health Care Social Worker (Masters) - Rehabilitation & Supportive Care
Nova Scotia Health Authority
Halifax, NS
Internship
Reporting to the Program Manager of the Medical-Surgical and Heart Health department within the Rehabilitation and Supportive Care Services portfolio, the Healthcare Social Worker provides…
Added 1 hour ago
Rehabilitation Consultant - Occupational Health, Safety & Wellness
Nova Scotia Health Authority
Truro, NS
Full-time
Reporting to the Provincial Manager of Disability Management, Occupational Health, Safety and Wellness (OHSW), the Rehabilitation Consultant actively manages employees absent from the…
Added 1 hour ago
Strategic Sales Capability Consultant
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
Full-time
Reporting to the Manager, Sales Learning and Development, the Strategic Sales Capability Consultant collaborates with Sales, Marketing, and key stakeholders to align learning, capability,…
Added 1 hour ago
human resources manager
KM Care Services Inc.
Winnipeg, MB
Full-time
Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
Added 1 hour ago
Senior Manager, Shelter/Residential Support & Operations (full-time onsite)
Good Shepherd Ministries
Montreal, QC · Urban agglomeration of Montreal, QC
Full-time
We are currently accepting applications for a Senior Manager, Shelter/Residential Support & Operations (full-time onsite). Reporting to the Executive Director, the Senior Manager, Senior…
Added 1 hour ago
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
Full-time
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs
Added 1 hour ago
Consultant, Senior Consultant or Assistant Manager - External & Internal Audit
Deloitte
Toronto, ON
Full-time
Added 1 hour ago
Coordinator | Central Functions
Interior Health Authority
Keremeos, BC
Full-time
…Health and Safety Committee. Accountable to quality reporting programs by following up with staff incident reports; resolves complaints in coordination with…
Added 1 hour ago
Events and Internal Engagement Student
Vancouver Fraser Port Authority
Vancouver, BC
Internship
Flexible programs that support employee wellbeing and work-life integration
Added 1 hour ago
Driver Recruiter
Transx Ltd
Rosser, MB
Full-time
The TransX Group of Companies has an exciting opportunity for a Driver Recruiter to join our Human Resources – Driver Recruitment team in Winnipeg. Reporting to Driver Recruiting Manager,…
Added 2 hours ago
Manager, Payroll
Nutrien
Calgary, AB
Full-time
Significant payroll experience with a current payroll certification. PCP (Payroll Compliance Practitioner) required; CPM (Certified Payroll Manager) strongly preferred.
Added 2 hours ago
Human Resources Coordinator
exacare ai
Toronto, ON
$75,000 to $80,000 CAD / year
Full-time
Assist the HR Director and HR Manager with planning and executing quarterly all-hands, virtual team-building activities, volunteer days, and the annual company retreats
Added 2 hours ago
Senior Account Manager - Health and Safety
Lifemark Health Group
Toronto, ON · Brampton, ON
$80,000 to $120,000 CAD / year
Full-time
Build strong relationships across multiple levels of client organizations, including Health & Safety, Human Resources, Disability Management, Operations, Procurement, and executive…
Added 2 hours ago
Manager, Human Resources (Calgary or Edmonton)
Indigo Books & Music
Calgary, AB
$90,000 to $110,000 CAD / year
Full-time
The Manager, Human Resources – Retail partners with regional retail leadership teams and client groups to foster a high-performance culture by embedding and elevating exceptional HR…
Added 2 hours ago
Director Corporate Services-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
$142,610 to $178,460 CAD / year
Full-time
Bachelor’s degree in Business Administration, Human Resources, Finance or a related field AND several years of managerial experience in corporate administration or a related field
Added 3 hours ago
PASS 330 Labour Relations Officer, Human Resources Permanent Full-Time Position
Hamilton-Wentworth Catholic District School Board
Hamilton, ON
Full-time
Assist the Senior Manager, Labour and Employee Relations with other activities in the Human Resources Department as needed, such as providing support in the collective agreement bargaining…

Corpay

Seasonal Customer Service Shift Lead

Vancouver, BC, Canada

Job type: Temporary
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

What We Need

Corpay is currently looking to hire a Seasonal Customer Service Shift Lead within our Buyatab division. This position falls under our Gift Card line of business and is located in Vancouver, Canada. In this role, you will support and guide the customer service team during shifts by coaching, motivating, and managing escalations from B2C customers in a timely and professional manner. You will report directly to the Customer Service Manager and regularly collaborate with operations, reporting, and client support teams.

How We Work

As a Seasonal Customer Service Shift Lead, Corpay will set you up for success by providing:

Assigned workspace in the Vancouver office
Company-issued equipment Formal, hands-on training to learn our platforms, processes, and client standards

Role Responsibilities

The responsibilities of the role will include:

Leading, motivating, and coaching team members during shifts
Providing direction and feedback to workers to ensure high-quality service
Managing and resolving day-to-day escalated inquiries from B2C customers
Spotting trends in customer issues and flagging them to management
Assisting with client escalation support when required
Supporting management with monthly reporting tasks
Fostering and maintaining the Buyatab culture and a positive team environment

Qualifications & Skills

Excellent interpersonal communication skills, both written and verbal
Strong attention to detail and accuracy
Skilled in critical thinking and problem-solving with the ability to develop creative solutions
Passionate about providing stellar customer service and professionalism
Fast learner, adept at understanding and articulating new technologies
Proficient in Microsoft Office Suite and internet research
Familiarity with customer support tools and ticketing systems such as JIRA/Confluence, Zendesk, and Slack
Prior experience in a customer-facing role (preferably in a SaaS environment) is an asset but not required

Benefits & Perks

Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
Optional company match RRSP program
Virtual fitness classes offered company-wide
Time-off including major holidays, vacation, sick, personal, & volunteer time
Discounted gym membership rate
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

Pay Transparency

The expected hourly for this position is $20 CAN, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

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More about this job

Responsibilities

The Shift Lead will guide and coach the customer service team while managing escalations from B2C customers. They will also assist management with reporting tasks and ensure high-quality service standards are maintained.

Requirements

Candidates should possess strong interpersonal communication skills and proficiency in customer support tools like Zendesk and JIRA. Experience in a customer-facing role, particularly within a SaaS environment, is considered an asset.

Skills

Customer service
Team leadership
Coaching
Conflict resolution
Critical thinking
Problem-solving
Microsoft Office Suite
JIRA
Confluence
Zendesk
Slack
Communication skills
Attention to detail
Reporting

Benefits

Medical benefits
Dental benefits
Vision benefits
Paramedical benefits
RRSP program
Virtual fitness classes
Paid time off
Discounted gym membership

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Shift Lead
SaaS
B2C
Gift Card
Operations
Reporting
Client Support
JIRA
Confluence
Zendesk
Slack
Microsoft Office
Coaching
Escalation Management
Commercial Payments
Financial Services
Technology

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