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Added 3 mins ago
TM
Fulfillment and Compliance Specialist
The Money Mint
Mississauga, ON
- Full-time
…Compliance Specialist will assist with the day-to-day mortgage operations. The successful candidate will have excellent verbal and written communication skills and will provide exceptional…
Added 3 mins ago
M
assistant manager - retail trade
MaxiCare
Amos, QC
- Full-time
Added 1 hour ago
UO
Accounting Specialist, Accounting Operations
University of Calgary
Calgary, AB
- Full-time
Accounting Operations within VP Finance is currently seeking a Full-time Limited Term Accounting Operations Accounting Specialist for approximately 6 months.
Added 6 hours ago
CG
SAP Functional Solution Architect – Acquire to Retire / Capital Projects (Hybrid - Onsite 3 Days)
Conexess Group
Saskatoon, SK
- Full-time
Exposure to diverse business processes across capital projects and operations.
Added 6 hours ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
Knowledge of wealth management and/or operations is an asset
Added 9 hours ago
C
Finance & Administration Manager [Fredericton Playhouse Inc. | Hawkes Centre for the Arts]
CareerBeacon
Fredericton, NB
- $61,901 to $80,473 CAD / year
- Full-time
…compliance filings, audit preparation, and general administrative operations. The position plays a key role in maintaining strong financial stewardship while supporting the day-to-day…
Added 9 hours ago
TT
Financial Controller
T&P Turkey
Toronto, ON
- Full-time
…agency on a 3-month contract. You’ll lead day-to-day financial operations, oversee the monthly close and reporting process, and support budgeting and forecasting. With strong technical…
Added 9 hours ago
WC
Asset Protection Operations Team Associate
Walmart Canada
Brampton, ON
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 10 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Investigators, the Clinical Trial Billing Team and research operations to ensure financial integrity throughout the study…
Added 10 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 10 hours ago
Site Administrator
Del Property Management
ON
…members, and service providers while ensuring smooth daily operations and maintaining high standards of customer…
Added 10 hours ago
Site Administrator
Del Property Management
ON
Reports To: Condominium Manager / VP of Operations
Added 10 hours ago
Senior Trade Compliance Specialist
CCM Hockey
Montreal, QC
Added 10 hours ago
W
Asset Protection Operations Team Associate
Walmart
Brampton, ON
- Full-time
An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate coordinates and…
Added 10 hours ago
Director, Client Lifecycle Management and AML Compliance
GardaWorld
Toronto, ON
Working closely with AML leadership, Sales, Operations, Legal, Finance, IT, and other key stakeholders, the Director supports business growth while maintaining a strong and effective…
Added 11 hours ago
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administrative assistant
Récupération Frontenac Inc.
Thetford Mines, QC
- Full-time
Added 11 hours ago
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Planner, Strategic Sales Merchandise Planning
lululemon
Vancouver, BC
- Full-time
…understand new product trends as well as members of the Retail and Operations teams to understand and respond business product needs. The team monitors the business on a daily, weekly,…
Added 11 hours ago
Director, Performance Marketing
Brex
Vancouver, BC
…software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service…
Added 13 hours ago
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Account Manager, Fulfillment and Logistics
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Mississauga, ON
- Full-time
…at the center of that growth, and we are building a Customer Operations team to own those relationships day to…
Added 15 hours ago
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Manager, General Accounting
Fraser Health
New Westminster, BC
- Full-time
Establishes effective administrative systems for maintaining, evaluating and reporting on the operations of the General Department including departmental activities and progress on…
Added 15 hours ago
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Project Manager, Audit Quality
KPMG
Oakville, ON · Toronto, ON · Vaughan, ON · ON
- Full-time
Bachelor’s degree in business, accounting, finance, operations, or a related field
Added 15 hours ago
S
Product / Domain Engineer - Fintech
SweetTech
Montreal, QC
- Full-time
…Development Life Cycle, agentic technology stack, and SweetOS operations. You will learn how to work with our autonomous development systems, navigate the application architecture, compose…
Added 15 hours ago
S
Platform Software Engineer - Fintech
SweetTech
Montreal, QC
- Full-time
…Development Life Cycle, agentic technology stack, and SweetOS operations. You will learn how to work with our autonomous development systems, navigate the application architecture, compose…
Added 15 hours ago
S
Junior Product Engineer - Fintech
SweetTech
Montreal, QC
- Full-time
…Development Life Cycle, agentic technology stack, and SweetOS operations. You will learn how to work with our autonomous development systems, navigate the application architecture, compose…
Added 15 hours ago
S
Forward Deployed Engineer - Fintech
SweetTech
Montreal, QC
- Full-time
…Development Life Cycle, agentic technology stack, and SweetOS operations. You will learn how to work with our autonomous development systems, navigate the application architecture, compose…

Closed listing

Corpay

Seasonal Customer Service Shift Lead

Vancouver, BC, Canada

Temporary

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Temporary
Closing date: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

What We Need

Corpay is currently looking to hire a Seasonal Customer Service Shift Lead within our Buyatab division. This position falls under our Gift Card line of business and is located in Vancouver, Canada. In this role, you will support and guide the customer service team during shifts by coaching, motivating, and managing escalations from B2C customers in a timely and professional manner. You will report directly to the Customer Service Manager and regularly collaborate with operations, reporting, and client support teams.

How We Work

As a Seasonal Customer Service Shift Lead, Corpay will set you up for success by providing:

Assigned workspace in the Vancouver office
Company-issued equipment Formal, hands-on training to learn our platforms, processes, and client standards

Role Responsibilities

The responsibilities of the role will include:

Leading, motivating, and coaching team members during shifts
Providing direction and feedback to workers to ensure high-quality service
Managing and resolving day-to-day escalated inquiries from B2C customers
Spotting trends in customer issues and flagging them to management
Assisting with client escalation support when required
Supporting management with monthly reporting tasks
Fostering and maintaining the Buyatab culture and a positive team environment

Qualifications & Skills

Excellent interpersonal communication skills, both written and verbal
Strong attention to detail and accuracy
Skilled in critical thinking and problem-solving with the ability to develop creative solutions
Passionate about providing stellar customer service and professionalism
Fast learner, adept at understanding and articulating new technologies
Proficient in Microsoft Office Suite and internet research
Familiarity with customer support tools and ticketing systems such as JIRA/Confluence, Zendesk, and Slack
Prior experience in a customer-facing role (preferably in a SaaS environment) is an asset but not required

Benefits & Perks

Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
Optional company match RRSP program
Virtual fitness classes offered company-wide
Time-off including major holidays, vacation, sick, personal, & volunteer time
Discounted gym membership rate
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

Pay Transparency

The expected hourly for this position is $20 CAN, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

About employer

More about this job

Responsibilities

The Shift Lead will guide and coach the customer service team while managing escalations from B2C customers. They will also assist management with reporting tasks and ensure high-quality service standards are maintained.

Requirements

Candidates should possess strong interpersonal communication skills and proficiency in customer support tools like Zendesk and JIRA. Experience in a customer-facing role, particularly within a SaaS environment, is considered an asset.

Skills

Customer service
Team leadership
Coaching
Conflict resolution
Critical thinking
Problem-solving
Microsoft Office Suite
JIRA
Confluence
Zendesk
Slack
Communication skills
Attention to detail
Reporting

Benefits

Medical benefits
Dental benefits
Vision benefits
Paramedical benefits
RRSP program
Virtual fitness classes
Paid time off
Discounted gym membership

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Shift Lead
SaaS
B2C
Gift Card
Operations
Reporting
Client Support
JIRA
Confluence
Zendesk
Slack
Microsoft Office
Coaching
Escalation Management
Commercial Payments
Financial Services
Technology

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