Quality Associate

Quality Associate – Build Your Career with an Industry Leader! 

Join a team that values your development, respects your potential, and provides real-world experience in a growing industry. 

Who We Are 

Corrosion Service Company Limited (CSCL) has been a pioneer in cathodic protection and corrosion engineering since 1950. As an employee-owned company, our focus is on innovation, sustainability, and putting our people first. We work on some of the world’s most exciting and challenging projects, protecting critical infrastructure while preserving the environment and strengthening the communities we serve. 

Why Join Us? 

Collaborative Culture – Become part of a high-energy, high-performing team that values diversity, innovation, and respect. 

Career Growth – Kickstart your career with opportunities to develop and expand your engineering skill set 

Hands-On Experience – Work alongside top industry leaders and gain real-world expertise. 

Location:   Markham, Ontario

Make an Impact Through Quality Excellence

Are you passionate about quality, continuous improvement, and delivering exceptional customer experiences? We are looking for a Quality Associate to play a key role in maintaining and enhancing our Quality Management System (QMS) while helping ensure our products and services consistently meet and exceed customer expectations.

In this role, you will support the ongoing success of our ISO 9001:2015-certified quality program by assisting with quality processes, documentation management, audits, inspections, and continuous improvement initiatives. You will collaborate with cross-functional teams to promote efficiency, compliance, and operational excellence across the organization.

RESPONSIBILITIES:

• Support the maintenance and ongoing improvement of the quality management system in compliance with ISO 9001:2015.
• Follow established quality management principles and practices to support organizational excellence.
• Maintain established documentation practices to ensure the effective planning, operation and control of the organization’s QMS processes in line with their objectives and ISO 9001:2015.
• Content administrator of the document management system, responsible for the control of documents and ensuring associated records are accurate, complete, and compliant with applicable requirements.
• Collaborate with document owners to maintain content and review submitted documents for accuracy, completeness and consistency with corporate styles before publication into the QMS.
• Support the audit program, in accordance with ISO 19011:2018.
• Support the Project Manager and project team in realizing the project-specific quality plan, achieving quality objectives, maintaining project documentation and ensuring complete turnover of customer required quality records.
• Support the supplier/contractor evaluation, selection and monitoring quality program.
• Perform quality testing and/or inspection of products/services for compliance with stated requirements, ensuring control and appropriate disposition of nonconforming product/material.
• Support improvement initiatives, as assigned by the manager.
• Some travel may be required and may be arranged at short notice.
• Other tasks and responsibilities, as assigned by the manager.

KNOWLEDGE & EXPERIENCE:

This role requires a team player with exceptional interpersonal, organizational, time management, communication, and presentation skills.

The Quality Associate is analytical and a critical thinker with a genuine customer focus, a strong work ethic, an extremely keen eye for detail and a high level of workmanship.

• Bachelor’s Degree in a related discipline
• 3-7 years proven work experience in a similar role in a regulated industry
• Internal process auditing experience is desirable
• Lean Six Sigma Green Belt would be an advantage
• ASQ-certified or ASQ member would be an asset
• Knowledge of ISO 9001:2015, quality principles, practices, tools and techniques
• Working knowledge of document control systems, protocols and activities
• Understanding of process mapping
• Competent in technical writing with the ability to produce such in various output formats for technical and non-technical users
• Demonstrable collaborative approach to problem-solving and continual improvement
• Computer (Windows) literate in Microsoft 365 with intermediate-advanced proficiencies particularly in Word, Excel and Visio
• Experience using Microsoft Teams and SharePoint

Pay Range:   $28.00  -  $33.00
Job Type:   Full-time, Permanent, On-Site

Ready to Take the Next Step?

(Note: Employment is conditional upon completing satisfactory background checks.)

CSCL is committed to fostering an inclusive and accessible work environment. If you require accommodation during the recruitment process, please let us know.

Thank you for your interest! Only those selected for an interview will be contacted.