Manager, Technology Product Quality & Testing

Division: Technology

Work Status: Full Time, Hybrid

Location: Toronto, ON

About The Role

Reporting to the Director, Technology Product & Business Application Support, the Manager, Technology Product Quality & Testing, leads a team responsible for testing software and business applications across the Corus application portfolio.

This role balances two priorities. You will lead the team's day-to-day testing delivery, including functional, regression, integration and business-oriented testing, while gradually expanding the team's quality engineering and test automation capability.

Initially, you will work alongside the team to establish a practical and maintainable automation foundation. Over time, your focus will shift toward coaching, technical guidance, test strategy, people leadership and continuous improvement. Automation will complement manual testing and will be applied where it provides clear and sustainable value.

You will contribute by:

• Lead, coach and support a team of QA professionals with varied technical experience
• Develop risk-based test strategies and priorities based on the scope, complexity, likelihood of failure and business impact of changes across the team’s application portfolio
• Plan and coordinate functional, regression, integration, exploratory and release testing
• Ensure test plans, results, defects and release risks are documented and communicated clearly
• Coordinate test environment and test data needs with application, platform, business and vendor teams
• Coordinate defect triage and resolution with application teams, business stakeholders and vendors
• Partner with application, product and business teams early in the change lifecycle to identify quality risks, clarify test requirements and improve testability
• Coordinate business testing and UAT where business validation is required
• Provide a clear quality and release-readiness recommendation to the accountable release stakeholders
• Manage team capacity, workload, hiring, performance and development
• Work hands-on with the team to establish and grow a maintainable test automation approach
• Prioritize automation based on risk, repeatability, business value and long-term maintenance effort
• Identify opportunities to automate testing across user interfaces, APIs, integrations, data exchanges and end-to-end business processes where practical
• Establish and continuously improve the team’s overall testing framework, standards and practices across manual and automated testing
• Coach team members through pairing, review, structured learning and practical application
• Work with platform and technology partners to incorporate automated tests into delivery pipelines where appropriate
• Introduce meaningful quality metrics that support risk, release and improvement decisions, including measures of test effectiveness, automation reliability and escaped defects rather than test volume alone
• Expand the team's testing coverage into additional software and business applications based on business risk, capacity and team readiness
• Continue to improve manual testing, integration testing and business-testing practices alongside automation

Skills and experience you will bring:

• 5 or more years of progressive experience in software testing, quality assurance or quality engineering
• At least 2 years of experience leading or managing QA professionals, including coaching, work allocation or performance responsibilities
• A pragmatic practitioner and coach, comfortable stepping in to help directly when needed
• Strong experience with manual functional, regression and integration testing
• Experience developing test strategies and coordinating testing across complex applications or system integrations
• Hands-on experience creating and maintaining automated tests using at least one modern automation framework
• Ability to help design and establish an automation approach while building capability and ongoing ownership across the team
• Practical understanding of SDLC, STLC, defect management and release validation
• Working knowledge of CI/CD concepts and how automated tests can be incorporated into delivery workflows
• Experience working with business stakeholders, application teams and third-party vendors
• Ability to communicate testing status, quality risk and recommendations to technical and non-technical audiences
• Proficiency with modern automation technologies such as Playwright, Cypress, Selenium or WebdriverIO
• Experience with JavaScript or TypeScript, or comparable programming or scripting languages
• Background working with enterprise applications, packaged software or vendor-managed platforms
• Exposure to performance or load testing
• Familiarity with Azure DevOps, Jenkins, GitHub Actions or similar delivery platforms
• Knowledge of broadcast, media, advertising, revenue or financial systems
• Familiarity with ITIL, IT General Controls or audit-sensitive technology environments
• ISTQB, ITIL, Agile or Scrum certification

Application Deadline: November 24,2026