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Added 57 mins ago
DB
Store Manager-Specialty Retail-Thornhill, ON
Dear-Born Baby
Markham, ON
- Full-time
This is a hands-on leadership position for an experienced retailer who enjoys managing people, delivering exceptional customer service and taking ownership of the operation of a busy…
Added 1 hour ago
TT
Retail Store Coordinator Winners – Bolton Square
The TJX Companies, Inc.
Bolton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
LF
Temporary Part Time Floor Leader - Park Royal Village
Lush Fresh Handmade Cosmetics North America
Vancouver, BC
- Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 2 hours ago
7
Store Crew
7-Eleven
Vernon, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 2 hours ago
7
Store Crew
7-Eleven
Red Deer, AB
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 2 hours ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 2 hours ago
7
Store Crew
7-Eleven
Saanichton, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 2 hours ago
Retail Floor Leader
Fisherman's Market International Inc.
Halifax, NS
We are looking for a Retail Floor Lead to support the day-to-day operations of our retail floor. Working closely with the Retail Supervisor and store team, you will help coordinate…
Added 3 hours ago
C
Lead Supervisor I
Coach
Rocky View No 44, AB · Rocky View County, AB
- Full-time
1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Added 4 hours ago
J
Flow Crew Supervisor
Jobbe
Moncton, NB
- Full-time
Lead department by demonstrating the highest standards of safety, customer service and merchandising
Added 4 hours ago
J
Open Jobs Operations Consultant - Flex
Jobbe
Dartmouth, NS
- Contract
1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Added 4 hours ago
J
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
NS · Nova Scotia, Canada
- Part-time
Commitment to providing exceptional customer service
Added 4 hours ago
J
Automotive Detailer - Car Washer - Temporary Full Time
Jobbe
Halifax, NS
- Full-time
- Temporary
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 4 hours ago
J
Automotive Detailer - Car Washer - Halifax
Jobbe
Halifax, NS
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 4 hours ago
J
Automotive Detailer - Car Washer Full-Time - Halifax Airport
Jobbe
Halifax, NS
- $19 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 4 hours ago
J
Assistant Store Manager
Jobbe
Fredericton, NB
- Full-time
Strong customer service skills with a solid understanding of retail operations and business management processes.
Added 4 hours ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) - Clé de Peau / Specialist, Designated Beauty Advisor (DBA) - Clé de Peau
Holt Renfrew
Montreal, QC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 4 hours ago
M
Retail Assistant Manager - Full-Time
maurices
Sherwood Park, AB
- Full-time
…leadership skills to help build your career path. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team. The…
Added 4 hours ago
M
Retail Assistant Manager - Part-Time
maurices
Sherwood Park, AB
- Part-time
…leaves our customers looking and feeling their best. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team.…
Added 4 hours ago
M
Retail Assistant Manager - Full-Time
maurices
Lloydminster, AB
- Full-time
…leadership skills to help build your career path. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team. The…
Added 4 hours ago
M
Retail Assistant Manager - Part-Time
maurices
Canada
- Part-time
…leaves our customers looking and feeling their best. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team.…
Added 4 hours ago
M
Retail Assistant Manager - Full-Time
maurices
Canada
- Full-time
…leadership skills to help build your career path. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team. The…
Added 4 hours ago
M
Retail Assistant Manager - Part-Time
maurices
Lloydminster, AB
- Part-time
…leaves our customers looking and feeling their best. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team.…
Added 8 hours ago
EB
Temp Key Holder-The Cosmetics Company Store-Part Time-Winnipeg, MB
ELC Beauty LLC
Winnipeg, MB
- Part-time
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 8 hours ago
HB
Assistant Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Strong customer service and communication skills

Closed listing

COS

Store Manager

Montreal, QC, Canada

Compensation: $74,841- $84,203 · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation: $74,841- $84,203
Job type: Full-time
Closing date: Mar 29, 2027
Working hours: 40 hours a week
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Store Manager, you’ll take full ownership of your store’s performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability. Your leadership will be the heartbeat of the store - guiding, inspiring, and empowering your team to deliver operational excellence and outstanding service.

By balancing front-of-house energy with behind-the-scenes efficiency, you’ll cultivate a vibrant, customer-first environment where every detail contributes to success. Through your strategic mindset and people-first approach, you’ll ensure the store not only meets its goals but becomes a destination that customers love to return to.

Key Responsibilities:

Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience
Interpreting sales data to drive performance and taking ownership of the store’s commercial success
Inspiring and leading a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards
Managing recruitment processes and ensuring effective onboarding and training for all new team members
Identifying high-potential individuals and creating tailored development plans to support their career growth
Managing all aspects of store operations - including compliance and visual merchandising - to ensure operational efficiency and uphold high standards of excellence
Fostering a positive, inclusive, and motivating work environment where people thrive

Qualifications

Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance
Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPI’s, with a proven ability to align business objectives with evolving customer needs
Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
Excellent Communication: A clear, confident, and empathetic communicator, Strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long terms goals /vision.
Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve.
Adaptability & Flexibility: Responsive to shifting priorities, with the agility to embrace new opportunities and the openness to consider diverse perspectives when making decisions and future plans.
Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams.
Comfortable working varied hours, including evenings, weekends, and holidays.

Additional Information

This is a Full Time position with a contract of 40 hours a week.
Apply by sending in your CV in English or French as soon as possible.

Compensation: $74,841- $84,203

Please note this position is offered on a local contract, therefore you should have the legal right to work in the Canada before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands - available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this, Canada-based colleagues also receive:

Health & Dental Coverage
RRSP Program
25% Staff Discount
Vacation/Wellness, Holiday, and Parental Pay
Life & Disability Insurance
Employee Assistance program (EPA)
Employee Referral Bonus

Inclusion & Diversity  

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process - ensuring our workforce reflects the richness of the communities we serve.

All your information will be kept confidential according to EEO guidelines.

About employer

More about this job

Responsibilities

Lead the store’s commercial performance by using sales data to drive sales and profitability while ensuring exceptional, personalized customer experiences. Manage and develop the store team, recruitment and training, visual merchandising, compliance, and daily operations to maintain high standards and an inclusive work environment.

Requirements

Candidates should have retail experience and a strong customer-focused and commercial mindset, with a proven ability to lead teams and deliver sales, service, and operational results. They should also demonstrate communication, coaching, adaptability, operational knowledge, and willingness to work varied hours, including evenings, weekends, and holidays.

Skills

Customer Service
Retail Sales
Commercial Awareness
Sales Data Analysis
Team Leadership
Recruitment
Onboarding
Training
Coaching And Development
Visual Merchandising
Store Operations
Compliance
Operational Excellence
Communication
Adaptability
Customer Experience

Benefits

Health And Dental Coverage
RRSP Program
25% Staff Discount
Vacation Pay
Wellness Pay
Holiday Pay
Parental Pay
Life Insurance
Disability Insurance
Employee Assistance Program
Employee Referral Bonus
H&M Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Customer Experience
Customer Feedback
Personalized Styling
Product Knowledge
Sales Performance
Profitability
Sales Data
Retail KPIs
Commercial Awareness
Team Leadership
Recruitment
Onboarding
Training
Career Development
Coaching
Visual Merchandising
Store Operations
Compliance
Security
Operational Standards
Inclusive Workplace
Fashion
Ready-To-Wear
Accessories

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