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Added 1 min ago
Dispatch Supervisor - YYC
Unifi
Calgary, AB
Participate in staff briefings with the Airport's team at the start of every shift, outlining any challenges and opportunities.
Added 1 min ago
Dispatch Supervisor FT
Unifi
Toronto, ON
Participate in staff briefings with the Airport's team at the start of every shift, outlining any challenges and opportunities.
Added 15 mins ago
OSHC Educator - 2nd Qualified - North Ainslie
The Y Canberra Region
Inverness, Subdivision A
Full-time
WWVP & WWCC Renewal Reimbursement – We reimburse the cost of your Working with Vulnerable People (WWVP) check and Working with Children Check (WWCC) renewal (for eligible staff).
Added 15 mins ago
Unit Clerk - 5 East
Covenant Health Canada
AB · Edmonton, AB
Part-time
Reporting to the Unit Manager, the Unit Clerk performs clerical duties on a busy surgery post-operative inpatient unit. The new 5 East Surgical Care Unit opening Fall 2026 will support all…
Added 15 mins ago
Nurse Practitioner
Covenant Health Canada
AB · Edmonton, AB
Full-time
Reporting to the Senior Director, Operations or Program Manager, the Nurse Practitioner (NP) is employed in a variety of settings across the continuum of care including acute care and…
Added 15 mins ago
Indigenous Care Liaison
Covenant Health Canada
AB · Edmonton, AB
Full-time
…builder between Indigenous patients/families and care team staff to support culturally appropriate care. Respecting the historical impacts of colonization, traditional Indigenous beliefs…
Added 15 mins ago
Community Peace Officer
Covenant Health Canada
AB · Edmonton, AB
Full-time
Under the direction of Protective Services Manager, the Community Peace Officer provides security for all patients, staff and visitors. The officer also protects all properties belonging to…
Added 46 mins ago
Assistant manager, restaurant
Subway
Courtenay, BC
Full-time
Added 46 mins ago
Restaurant manager
Subway
Miramichi, NB
Full-time
Added 46 mins ago
Assistant manager, restaurant
Subway
Comox, BC
Full-time
Added 46 mins ago
Shift manager - fast food restaurant
Burger King
Winnipeg, MB
Full-time
Supervise and co-ordinate activities of staff who prepare and portion food
Added 46 mins ago
Shift manager - fast food restaurant
Burger King
Winnipeg, MB
Full-time
Supervise and co-ordinate activities of staff who prepare and portion food
Added 46 mins ago
Restaurant manager
Subway
Vancouver, BC
Full-time
Added 46 mins ago
Night Concierge
Claibon Recruitment
London, ON
Full-time
…resolve problems and administer all incidents in order for all staff in the building to be briefed clearly during the morning hand over. You will be responsible for ensuring a professional,…
Added 46 mins ago
Restaurant manager
Harvey's
Saint John, NB
Full-time
Added 46 mins ago
Coordinator, Disability Management
City of Brampton
Brampton, ON
Full-time
…employees in a multi-union and non-unionized environment and staff at all levels, as well as external…
Added 46 mins ago
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Effectively communicates with the kitchen, catering coordinate and banquet staff
Added 1 hour ago
Underwriting Technical and Quality Consultant, Special Lines (Temporary 10 Months)
Co-operators
AB · NB · ON · QC
Full-time
…coaching and mentoring, you will support underwriters and advisor staff in making decisions to accept, modify, or reject risk. You will act as a team lead for complex underwriting inquiries…
Added 1 hour ago
Event Audio Visual Technician, Downtown Toronto Full Time
Encore Global
Toronto, ON
Full-time
…customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 1 hour ago
Event Technical Supervisor - Coast Canmore Hotel
Encore Global
Canmore, AB
Full-time
The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure…
Added 1 hour ago
Clinical Service Leader - Social Work
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the general direction of the Manager and Discipline Director, the incumbent is responsible for:
Added 1 hour ago
Rehabilitation Assistant
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 1 hour ago
RN/RPN, CRESST
Fraser Health Authority
Surrey, BC
$41.42 to $59.52 CAD / hour
Full-time
…sets priorities, and assigns and delegates tasks to support staff through direct care activities including assessments, crisis intervention, client and family education and health promotion…
Added 1 hour ago
Registered Nurse, Medicine - PICC - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
$41.42 to $59.52 CAD / hour
Other
…collaborating and communicating with the Patient Care Coordinator, Manager or health care team on issues that will affect the care/discharge…
Added 1 hour ago
Catering Services Worker
Aramark Canada
Kingston, ON
Full-time
Handle any additional tasks as directed by the Banquet Manager, Supervisor, or Event Coordinator.Set up catering and event spaces according to client requests and Banquet Event Orders

COS

Store Manager

Montreal, QC, Canada

Pay: Compensation: $74,841- $84,203
Job type: Full-time
Apply by: Mar 30, 2027
Working hours: 40 hours a week
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Store Manager, you’ll take full ownership of your store’s performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability. Your leadership will be the heartbeat of the store - guiding, inspiring, and empowering your team to deliver operational excellence and outstanding service.

By balancing front-of-house energy with behind-the-scenes efficiency, you’ll cultivate a vibrant, customer-first environment where every detail contributes to success. Through your strategic mindset and people-first approach, you’ll ensure the store not only meets its goals but becomes a destination that customers love to return to.

Key Responsibilities:

Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience
Interpreting sales data to drive performance and taking ownership of the store’s commercial success
Inspiring and leading a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards
Managing recruitment processes and ensuring effective onboarding and training for all new team members
Identifying high-potential individuals and creating tailored development plans to support their career growth
Managing all aspects of store operations - including compliance and visual merchandising - to ensure operational efficiency and uphold high standards of excellence
Fostering a positive, inclusive, and motivating work environment where people thrive

Qualifications

Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance
Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPI’s, with a proven ability to align business objectives with evolving customer needs
Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
Excellent Communication: A clear, confident, and empathetic communicator, Strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long terms goals /vision.
Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve.
Adaptability & Flexibility: Responsive to shifting priorities, with the agility to embrace new opportunities and the openness to consider diverse perspectives when making decisions and future plans.
Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams.
Comfortable working varied hours, including evenings, weekends, and holidays.

Additional Information

This is a Full Time position with a contract of 40 hours a week.
Apply by sending in your CV in English or French as soon as possible.

Compensation: $74,841- $84,203

Please note this position is offered on a local contract, therefore you should have the legal right to work in the Canada before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands - available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this, Canada-based colleagues also receive:

Health & Dental Coverage
RRSP Program
25% Staff Discount
Vacation/Wellness, Holiday, and Parental Pay
Life & Disability Insurance
Employee Assistance program (EPA)
Employee Referral Bonus

Inclusion & Diversity  

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process - ensuring our workforce reflects the richness of the communities we serve.

All your information will be kept confidential according to EEO guidelines.

Apply About employer

More about this job

Responsibilities

Lead the store’s commercial performance and operations, using sales data and customer feedback to improve sales, profitability, service, and operational standards. Inspire and develop the store team through recruitment, training, coaching, and inclusive leadership while ensuring excellent customer experiences and effective visual merchandising.

Requirements

Requires proven retail leadership experience, strong customer focus and commercial awareness, and the ability to lead teams while delivering sales, profitability, and high service standards. Candidates should be skilled in communication, coaching, store operations, compliance, and adapting to changing priorities; availability for evenings, weekends, and holidays is required.

Skills

Customer Service
Retail Sales
Commercial Awareness
Sales Data Analysis
Team Leadership
Recruitment
Onboarding and Training
Coaching and Development
Visual Merchandising
Store Operations
Compliance
Operational Excellence
Communication
Adaptability
Customer Experience
Business Performance

Benefits

Health and Dental Coverage
RRSP Program
Staff Discount
Vacation Pay
Wellness Pay
Holiday Pay
Parental Pay
Life Insurance
Disability Insurance
Employee Assistance Program
Employee Referral Bonus
H&M Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Customer Experience
Customer Feedback
Personalized Styling
Product Knowledge
Sales Performance
Profitability
Sales Data
Retail KPIs
Commercial Awareness
Team Leadership
Recruitment
Onboarding
Training
Career Development
Coaching
Visual Merchandising
Store Operations
Compliance
Security
Operational Standards
Inclusive Workplace
Customer Service
Fashion
Ready-To-Wear
Accessories

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