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Added 3 hours ago
Supervisor, Letter Carrier, Developmental
Canada Post - Postes Canada
Winnipeg, MB
The Supervisor, Letter Carrier supervises the activities of a team of letter carriers, mail service couriers and RSMC’s assigned to a Postal station to ensure that proper procedures are…
Added 4 hours ago
Dietary Aide
Region of Waterloo
Kitchener, ON
Monitors and reports to supervisor on supply needs for bulk food carts and cafés, and orders supplies from main kitchen.
Added 5 hours ago
Pharmacist - CPS
Shoppers Drug Mart
Calgary, AB
Part-time
Reporting to the Supervisor, Production, the Pharmacist will support the overall operations of the Pharmacy, including providing communication to client pharmacies and coordinating with…
Added 6 hours ago
Electrician
University of Victoria
Victoria, BC
Full-time
Performs tradesperson level skilled work on building electrical maintenance and or new installation work as assigned by supervisor Completes time keeping and recording keeping work…
Added 6 hours ago
Laborer, Field Service
Komatsu
Fort McMurray, AB
Full-time
Organize materials and prep jobs for shop and field work
Added 6 hours ago
Senior Millwright
Wolf Steel Ltd
Barrie, ON
Full-time
Operate lathes, milling machines, grinders, and other shop equipment to deliver high-accuracy parts and assemblies
Added 7 hours ago
Engineer - Manufacturing
Skyjack Inc.
Guelph, ON
Full-time
Reporting to the Engineering Supervisor, the successful candidate will plan and design complex manufacturing processes in an industrial plant. May improve production methods, determine…
Added 8 hours ago
food service supervisor
Kitasoo Band Store
Klemtu, BC
Full-time
Added 9 hours ago
Assistant Manager
Foot Locker
Hamilton, ON
Full-time
Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
Added 9 hours ago
Part-Time Gas Bar Attendant I
Co-op
Battleford, SK
Part-time
…why we are committed to supporting our community. When you shop Co-op, you’re choosing a business that keeps 100% of its profits in your community. Our profits help to provide great jobs,…
Added 10 hours ago
Supervisor
H&M Group
Mississauga, ON
Full-time
As a Supervisor, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by…
Added 10 hours ago
Part-Time Student Deli Clerk I
Co-op
North Battleford, SK
Part-time
…why we are committed to supporting our community. When you shop Co-op, you’re choosing a business that keeps 100% of its profits in your community. Our profits help to provide great jobs,…
Added 10 hours ago
Supervisor
COS
Mississauga, ON
Full-time
As a Supervisor, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by…
Added 10 hours ago
Technician - Trailer
Transx Ltd
New Westminster, BC
Full-time
Documentation & Task Reporting: Record completed tasks in logs or shop systems as required and update work status according to instructions. Ensure documentation is accurate and complete,…
Added 10 hours ago
Helicopter AME Apprentice
Ledcor
Squamish, BC
Full-time
Identifies possible Service Difficulty Report (SDR) situations and reports to Production Supervisor.
Added 11 hours ago
Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Lethbridge, AB
Full-time
…and other duties under the direction of a lead technician or…
Added 11 hours ago
Apprentice Heavy-Duty Truck Technician
INLAND KENWORTH US INC
Calgary, AB
Full-time
…while adhering to the work assigned to them by the on floor…
Added 12 hours ago
Rental Operations Coordinator - Grande Prairie
Stream-Flo Industries
AB · Grande Prairie, AB
Full-time
Facilitate communication between Sales, Operations, Service, and Shop Personnel to ensure efficient execution of rental orders and equipment movements.
Added 12 hours ago
Service Supervisor - Kindersley
Stream-Flo Industries
Kindersley, SK
Full-time
We are looking for local Kindersley and area residents to join our team! We are currently looking for a Service Supervisor.
Added 12 hours ago
Technical Lead Production
Loblaw Companies Limited
Burnaby, BC
Full-time
…the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and…
Added 12 hours ago
Rentals Head Technician - Winter 2026/27
Sunshine Village Corporation
Banff, AB
…The Rentals Head Service Technician reports to the Rentals…
Added 13 hours ago
Repair Assembly Technician - Grande Prairie
Stream-Flo Industries
AB · Grande Prairie, AB
Full-time
Inform Supervisor/Lead Hand of any irregularities with orders or equipment
Added 13 hours ago
Quality Assurance Auditor
Aurora Cannabis Inc.
Mount Currie 6, BC
Internship
…The incumbent will report directly to the Quality Assurance Supervisor and will be responsible for the…
Added 13 hours ago
Retail Floor Supervisor - Oshawa (Full-Time)
Talize
Oshawa, ON
Full-time
At Talize, we’re more than a workplace, we’re a movement for sustainable living. Every day, you help communities shop with purpose, combining fashion and environmental impact. We believe…
Added 13 hours ago
Internal Shop Technician (Home Health Care)
Calgary Co-op
Calgary, AB
Provide training to new shop technicians. Provide verbal and written reports to the supervisor on the status of training progress as required.

COS

Supervisor

Mississauga, ON, Canada

Pay: Compensation: $25.20-$26.46
Job type: Full-time
Apply by: Mar 27, 2027
Working hours: 32-40 hours a week
Posting language: English
Posted: Sep 28, 2026

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Original job description

Job Description

As a Supervisor, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by example, supporting the management team in delivering outstanding service and operational excellence. With your strong organizational and communication skills, you will energise and drive the team to create a shopping journey for our customers that are authentic, personalized, and engaging.

Key Responsibilities:

Delivering an excellent customer experience through expert styling advice, good product knowledge, and an engaging store environment
Taking responsibility for store opening and closing procedures, while providing support to the wider management team as needed
Interpreting sales data and collaborating with store leadership to optimize the commercial performance of the store
Leading and inspiring a team of sales assistants to consistently uphold exceptional service standards
Overseeing day-to-day store operations such as delivery, replenishment and shop floor cover to ensure efficiency, compliance, and excellence
Acting as a brand ambassador, embodying the company’s values and ensuring every customer interaction is memorable and meaningful

Qualifications

Previous experience in retail / hospitality, with a good understanding of store operations, including opening and closing procedures and stock delivery processing.
Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers
Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
Action-oriented: Proactive and driven to take initiative and get things done.
Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
Comfortable working varied hours, including evenings, weekends, and holidays.

Additional Information

This is a Full Time position with a contract of 32-40 hours a week.
Apply by sending in your CV in English as soon as possible.

We do not use artificial intelligence or automated tools to screen applications or review CVs. All applications are reviewed by our Talent Acquisition team.

Compensation: $25.20-$26.46

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands - available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this Canada based colleagues also receive:

Health & Dental Coverage
RRSP Program
25% Staff Discount
Vacation/Wellness, Holiday, and Parental Pay
Life & Disability Insurance
Employee Assistance program (EPA)
Employee Referral Bonus

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process - ensuring our workforce reflects the richness of the communities we serve.

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

All your information will be kept confidential according to EEO guidelines.

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More about this job

Responsibilities

Lead and motivate sales assistants to deliver excellent, personalized customer service while supporting store leadership and representing the brand. Oversee opening and closing, daily operations, deliveries, replenishment, shop-floor coverage, and sales data analysis to improve store performance.

Requirements

Previous retail or hospitality experience and a good understanding of store operations, including opening and closing procedures and stock delivery processing, are required. The role calls for customer focus, product enthusiasm, adaptability, initiative, strong communication, willingness to learn, and availability for varied hours including evenings, weekends, and holidays.

Skills

Customer Service
Retail Operations
Team Leadership
Sales Performance
Product Knowledge
Styling Advice
Communication
Active Listening
Organization
Adaptability
Initiative
Stock Replenishment
Delivery Processing
Store Opening and Closing
Sales Data Analysis
Brand Representation

Benefits

25% Staff Discount
H&M Incentive Program
Health and Dental Coverage
RRSP Program
Vacation Pay
Wellness Pay
Holiday Pay
Parental Pay
Life Insurance
Disability Insurance
Employee Assistance Program
Employee Referral Bonus
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Sales
Store Operations
Team Leadership
Sales Assistants
Styling Advice
Product Knowledge
Sales Data
Commercial Performance
Store Opening
Store Closing
Stock Delivery Processing
Delivery
Replenishment
Shop-Floor Coverage
Service Standards
Brand Ambassador
Operational Excellence
H&M Group
COS
Fashion
Craftsmanship
Full-Time

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