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Added 13 mins ago
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Meat Manager- Taber Food Store
Co-op
Taber, AB
- Full-time
The Team: You will support and lead the Meat Department team, providing clear direction and hands‑on, day‑to‑day leadership. The team is focused on delivering exceptional guest service,…
Added 28 mins ago
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Mortgage Specialist
BMO
Pointe-Claire, QC · Vaudreuil-Dorion, QC
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 28 mins ago
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Mortgage Specialist
BMO
Richmond Hill, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 43 mins ago
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Assistant Store Manager - Heartland Town Centre
Reitmans (Canada) Ltée/Ltd
Mississauga, ON
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 57 mins ago
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Senior Workplace Strategist - Interior Design
BGIS
Montreal, QC
- Full-time
Service Delivery – Functional Space Planning, Space Layout and Interior Design, Furniture Specification
Added 58 mins ago
Sales Associate-Retail
Roots
Vancouver, BC
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 58 mins ago
Team Lead
Roots
Winnipeg, MB
The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the…
Added 1 hour ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 1 hour ago
WI
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 1 hour ago
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Part-Time Key Lead (Upper Canada Mall)
Knix
Newmarket, ON
- $22.7 CAD / hour
- Part-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
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Assistant Store Manager - Market Mall
Knix
Calgary, AB
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
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Personal Banker
BMO
Squamish, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
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Financial Planner
BMO
Vaughan, ON
- Full-time
Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed…
Added 1 hour ago
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Financial Planner
BMO
Markham, ON
- Full-time
Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed…
Added 1 hour ago
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Personal Banker
BMO
Colwood, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
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Seasonal Stylist (Retail) (Part-time)
Mejuri
Toronto, ON
- Part-time
STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
Added 1 hour ago
Assistant Store Manager Winners - Plaza Hawkesbury
The TJX Companies, Inc.
Hawkesbury, ON
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 1 hour ago
AS
Visual Experience Coordinator (Part-Time)
Altea SI
Toronto, ON
- Part-time
Lead the Sanitation Process – Implement and uphold the highest cleanliness standards, ensuring every piece of equipment is sanitized and ready for the next use.
Added 1 hour ago
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Guest Experience Lead | Westmount
lululemon
Montreal, QC
- Full-time
…d’embauche du magasin et agit à titre de superviseur(e) en service lorsqu’il ou qu’elle dirige le…
Added 1 hour ago
Restocking and Operations Technician (60%) AND Sales Advisor at our Branch (40%)
SPI Santé Sécurité / SPI Health and Safety
Saskatoon, SK
We are people with GRIP: Go-Getter, Renders Service, Innovative, and Passionate for succeeding.
Added 2 hours ago
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Interim Lead
sephora.com
Brampton, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
Added 2 hours ago
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Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are…
Added 2 hours ago
RA
Store Manager
Red Apple Stores ULC
Invermere, BC
- Full-time
In this role, you’ll take the lead on the store’s day-to-day success - driving sales, hitting key targets, and keeping operations running smoothly. You’ll support and coach your team, keep…
Added 2 hours ago
L
BOH Key Leader | ZURICH
lululemon
Zurich, ON
- Full-time
…leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators,…
Added 2 hours ago
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Directeur des opérations / Manager, Operations
BGO
Montreal, QC
- Full-time
…et initiatives, ainsi qu'à l'assurance d'un haut niveau de service et d'excellence opérationnelle. Le candidat retenu contribuera à la gestion des risques, à la conformité et à…

COS

Supervisor

Mississauga, ON, Canada

Compensation: $25.20-$26.46 · Full-time

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Job details

Pay: Compensation: $25.20-$26.46
Job type: Full-time
Apply by: Mar 30, 2027
Working hours: 32-40 hours a week
Posting language: English
Posted: Oct 1, 2026

Original job description

Job Description

As a Supervisor, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by example, supporting the management team in delivering outstanding service and operational excellence. With your strong organizational and communication skills, you will energise and drive the team to create a shopping journey for our customers that are authentic, personalized, and engaging.

Key Responsibilities:

Delivering an excellent customer experience through expert styling advice, good product knowledge, and an engaging store environment
Taking responsibility for store opening and closing procedures, while providing support to the wider management team as needed
Interpreting sales data and collaborating with store leadership to optimize the commercial performance of the store
Leading and inspiring a team of sales assistants to consistently uphold exceptional service standards
Overseeing day-to-day store operations such as delivery, replenishment and shop floor cover to ensure efficiency, compliance, and excellence
Acting as a brand ambassador, embodying the company’s values and ensuring every customer interaction is memorable and meaningful

Qualifications

Previous experience in retail / hospitality, with a good understanding of store operations, including opening and closing procedures and stock delivery processing.
Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers
Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
Action-oriented: Proactive and driven to take initiative and get things done.
Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
Comfortable working varied hours, including evenings, weekends, and holidays.

Additional Information

This is a Full Time position with a contract of 32-40 hours a week.
Apply by sending in your CV in English as soon as possible.

We do not use artificial intelligence or automated tools to screen applications or review CVs. All applications are reviewed by our Talent Acquisition team.

Compensation: $25.20-$26.46

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands - available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this Canada based colleagues also receive:

Health & Dental Coverage
RRSP Program
25% Staff Discount
Vacation/Wellness, Holiday, and Parental Pay
Life & Disability Insurance
Employee Assistance program (EPA)
Employee Referral Bonus

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process - ensuring our workforce reflects the richness of the communities we serve.

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

All your information will be kept confidential according to EEO guidelines.

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More about this job

Responsibilities

Lead and motivate sales assistants to deliver personalized customer service and maintain an engaging store environment. Support store management, oversee opening and closing and daily operations, and use sales data to help improve commercial performance.

Requirements

Previous retail or hospitality experience and familiarity with store operations, opening and closing procedures, and stock delivery processing are required. Candidates should be customer-focused, adaptable, proactive, strong communicators, interested in the products, open to feedback, and available for varied hours including evenings, weekends, and holidays.

Skills

Customer Service
Retail Operations
Team Leadership
Sales Performance
Product Knowledge
Styling Advice
Communication
Active Listening
Organization
Stock Delivery Processing
Replenishment
Store Opening and Closing
Adaptability
Initiative
Time Management
Brand Representation

Benefits

Employee Discount
H&M Incentive Program
Health and Dental Coverage
RRSP Program
Vacation Pay
Wellness Pay
Holiday Pay
Parental Pay
Life and Disability Insurance
Employee Assistance Program
Employee Referral Bonus
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Customer Experience
Customer Service
Sales
Sales Data
Commercial Performance
Team Leadership
Product Knowledge
Styling Advice
Store Opening and Closing
Stock Delivery Processing
Delivery
Replenishment
Shop Floor Coverage
Operational Excellence
Service Standards
Brand Ambassador
Communication
Active Listening
Adaptability
Initiative
Personal Development
Flexible Hours
Fashion
Ready-to-Wear
Accessories
Craftsmanship

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