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Cota

Case Manager, Registered Nurse

Toronto, ON, Canada

Pay: Compensation: $35.07/hour – 39.07/hour
Job type: Part-time
Apply by: Oct 22, 2026
Working hours: 20 hours per week
Posting language: English
Posted: Sep 22, 2026

Apply About employer

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Original job description

CASE MANAGER, REGISTERED NURSE

Housing First for Encampment & Street Homelessness (H-FRESH)

One (1) Bargaining Unit, Contract Full-Time Position, until September, 2027

Sunday - Thursday 11:00am-7:00pm

Existing Vacancy

Compensation: $35.07/hour – 39.07/hour

About Cota

Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.ca/

Cota is presently seeking a dynamic and innovative individuals to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

Role Overview

The Case Manager, Registered Nurse is responsible for providing Recovery Oriented services to COTA Health clients in a manner consistent with COTA Health’s Mission, Vision and Values.

The Case Manager, Registered Nurse provides case management support and care for the over all well-being of clients.

About The Team

The Case Manager, Registered Nurse is linked to Cota’s Assertive Housing First Team (AHFT), with a targeted focus on individuals residing in encampments in East Toronto. The Housing First for Encampment & Street Homelessness (H-FRESH) branch of AHFT, provides targeted, assertive outreach supports specifically to 40 individuals currently residing in encampments in East Toronto. H-FRESH is a City of Toronto funded research project, in collaboration with CAMH and LOFT.

The Assertive Housing First Team (AHFT) utilizes an interdisciplinary team model and a Housing First approach to support individuals who are homeless and living with mental health challenges. AHFT is an interdisciplinary team comprised of Case Managers who have expertise in Mental Health, Addictions and Nursing, Personal Support Service Worker, Peer Support Specialist and Access to team psychiatric hours.

The Case Manager, Registered Nurse will contribute to the development of comprehensive person-centered psychiatric and physical health assessments and treatment plans, and provide community-based case management supports to an assigned group of service users, including education, crisis intervention, and linking to community resources. This position also will provide social, educational, and addiction group activities.

Primary Responsibilities

Responsibilities of this position include but are not limited to those below:

Assertive outreach to client coming out of Encampments
Conduct face-to-face assessments with clients at their locations including but not limited to encampments, streets, shelters and hospitals
Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs
Develop coordinated care plans with/for clients and complete the Ontario Common Assessment of Need (OCAN) and other assessments as required
Administering and Management of client’s medications in conjunction with team psychiatrist
Provide community-based case management supports, including education, crisis and harm reduction intervention
Making referrals to community services
Interact directly with referral sources, physicians, and other services involved in client’s care
Collaborate with other systems, organizations and individuals from courts, probation, safe beds, hospitals and community to ensure a well-coordinated service system
Linking to community services and agencies and/or providing support and resources
Provide housing support to ensure stabilization and eviction prevention
Assist with ID cards, OAS, OW/ODSP, Trillium, etc.
Support with medical and or mental health challenges.
Support with food security, including purchased of food items for clients
Accompany to appointments
Record client status/progress using the appropriate documentation system

Clinical Skills

Review referral information of applicants to the program, assess eligibility for the program and confirm acceptance of clients into the program
Develop collaborative, supportive and therapeutic relationships
Complete comprehensive psychiatric and physical health assessment of the nature of each client's unique goals and needs through collaborative engagement with each client's, and their respective support networks
Provide guidance and assistance to each client in relation to the development of both a personalized Safety Plan and a Recovery/Goal Plan
Provide health education to client and team to promote health and well-being
Provide direct practical support, coaching and counsel to clients in their pursuit of identified goals and needs
Support administration of medication program in collaboration with AHFT psychiatrist, including administration and delivery of medications and administration of intramuscular injections
Assisting clients with emergency and/or crisis needs as required/appropriate

Qualifications

Education:

Bachelor’s Degree in Nursing
Registered with the College of Nurses of Ontario

Experience

Minimum 2 years’ experience in nursing, psychiatric nursing preferred community outreach experience preferred
Experience working with clients with a concurrent disorder and those living in unstable housing situations or homelessness
Experience working in a community agency an asset

Knowledge & Skills

Demonstrated commitment to the Housing First model and philosophy
Familiarity with the Ontario Mental Health Act and Mental Health reform
Knowledge of PSR and Recovery as guiding principles for assessing and developing treatment plans for clients
Demonstrated skill and competence to establish supportive trusting relationships with persons with a serious mental illness with respect for clients’ rights and preferences
Excellent mental health and addictions clinical mental health assessment/interview skills
Taking the lead role or participation in providing medication administration and medical services
Knowledge of psychotropic medications, especially the newer neuroleptics and their intended effects and possible side effects in order to develop, revise, maintain and supervise team pharmacologic and medical treatment and medication policies, including evaluating and charting psychotropic medication effectiveness, complications, and side effects; and arranging for required blood work according to protocol
Ability to dispense and inject neuroleptics
Demonstrated ability to work independently, cooperatively and constructively within a multidisciplinary team environment
Excellent organizational and interpersonal skills, and the ability to work flexible hours, including weekends and holidays
Excellent computer skills (e.g., Word, Excel, Microsoft Outlook)

Other

Conduct visits in encampments, clients’ homes, hostels, hospitals and other community settings working in sometimes difficult conditions, including hoarding and pest infestation.
Must have access to vehicle (Please note that access to a vehicle means owning, borrowing, or renting the vehicle. Alternatively, using ride services, such as Uber, cab, and taxis at no cost to Cota)

Application Details

Please complete the application below before August 27, 2026 at 4:00pm.

We are committed to fostering a workplace that reflects the diversity of the communities we serve. We recognize lived experience as a valuable form of knowledge and encourage applications from individuals with a wide range of experiences, identities, and perspectives - including those with lived experience of housing insecurity, mental health or substance use recovery, or engagement with community supports. Accommodations are available throughout the hiring process upon request.

Benefits

Upon successful completion of a three-month period of employment, permanent full-time and permanent part-time staff working more than 20 hours per week will be eligible for employer-paid group insurance benefits. These employer-paid benefits will include:

Extended health care
Life insurance
Accidental death and dismemberment insurance
Dental care
Travel assistance
Vision care

Permanent full-time and permanent part-time staff working more than 20 hours per week are also required to enroll in employee-paid long-term disability coverage.

Additional Information

Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Screening Process: Please note that Cota uses AI to screen potential applicants for all roles.

We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.

Thank you, Cota's HR Department.

__________________________________________________________________

Hope, Respect, Dedication, Equity, Accountability, Collaboration, and Innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-opportunity employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact [email protected]

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More about this job

Responsibilities

The Case Manager provides assertive outreach and recovery-oriented case management to individuals experiencing homelessness and mental health challenges. They are responsible for conducting assessments, managing medications, and coordinating care plans within an interdisciplinary team.

Requirements

Candidates must hold a Bachelor's degree in Nursing and be registered with the College of Nurses of Ontario. A minimum of two years of nursing experience, preferably in psychiatric or community outreach settings, is required.

Skills

Case management
Psychiatric nursing
Community outreach
Crisis intervention
Harm reduction
Medication administration
Mental health assessment
Addiction support
Care planning
Interdisciplinary collaboration
Housing support
Health education
Documentation
Intramuscular injections
Safety planning

Benefits

Extended health care
Life insurance
Accidental death and dismemberment insurance
Dental care
Travel assistance
Vision care
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Registered Nurse
Case Manager
Housing First
Mental Health
Addictions
Encampment Outreach
Psychiatric Nursing
OCAN
Harm Reduction
Neuroleptics
Pharmacology
Recovery Oriented
Community-based Support
Interdisciplinary Team
Crisis Intervention
Homelessness
Nursing
Clinical Assessment
Medication Management
Intramuscular Injections
Safety Plan
Goal Plan
Health Education
Referral Management
Documentation
Computer Skills
Ontario Mental Health Act
PSR
Supportive Housing
Social Services

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