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Added 37 mins ago
FH
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- Full-time
Ability required to work on holidays, weekends, overnights, and other non-day shifts
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Project Manager, Capital Projects
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Project Manager, Capital Projects
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HC
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Van Outreach Support Worker (1.0 Days, Term Till March 31, 2027)
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Home Manager - NH Calgary
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- Full-time
…serve. The Mustard Seed provides basic services (food, clothing, housing, and support services), education, and employment to those living in poverty in the locations we…
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Personal Support Worker (2026-436-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
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Added 7 hours ago
Assistant, Night Operations - Campus Services - RPT
Humber College
Toronto, ON
Student Housing is dedicated to enriching life at Humber by delivering inclusive, innovative, and industry-leading services. Guided by a commitment to a student-centered experience, we…
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Assistant, Night Operations - Campus Services - FT Support
Humber College
Toronto, ON
Student Housing is dedicated to enriching life at Humber by delivering inclusive, innovative, and industry-leading services. Guided by a commitment to a student-centered experience, we…
Added 7 hours ago
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Program Coordinator, PHPM Program
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Part-time
Reports to the PHPM Program Manager. Takes direction from Program Manager, Program Director, Associate Program Director and the Program Director-Undergraduate Medical Education. Interacts…
Added 7 hours ago
UO
Program Coordinator, PHPM Program
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $5,027 to $5,413 CAD / month
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Reports to the PHPM Program Manager. Takes direction from Program Manager, Program Director, Associate Program Director and the Program Director-Undergraduate Medical Education. Interacts…
Added 8 hours ago
C
Case Manager
Cota
Toronto, ON
- Part-time
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Added 8 hours ago
C
Site Support Worker
Cota
Toronto, ON
- Part-time
…initiative amongst Cota, the City of Toronto and Toronto Community Housing Corporation (TCHC). The team is led by the Manager, Community Health Services and is comprised of Mental Health…
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Health Care Aide - Part Time 0.47
Optima Living
Calgary, AB
- Part-time
Completion of a Medication Administration internal course and exam upon hire and maintain annual recertification is required
Added 8 hours ago
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Optima Living
Calgary, AB
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Completion of a Medication Administration internal course and exam upon hire and maintain annual recertification is required

Cota

Site Support Worker

Toronto, ON, Canada

Compensation: $25.60/hour - $29.77/hour · Part-time

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Job details

Pay: Compensation: $25.60/hour - $29.77/hour
Job type: Part-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

SITE SUPPORT WORKER

2195 Jane Street Anchor Supports

One (1) Bargaining Unit, Contract Part-Time Position until April, 2027

Saturdays, 10:00am-7:30pm

Existing Vacancy

Compensation: $25.60/hour - $29.77/hour

About Cota

Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.ca/

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

Role Overview

As part of a team, the Site Support Worker (SSW) will be accountable for providing site-based support to tenants residing within 2195 Jane Street. The Site Support Worker will assess tenant support service needs in collaboration with the tenants themselves, Case Managers and Toronto Community Housing Corporation (TCHC). A significant component of this role is community development to foster a sense of community within the building, including: daily facilitation of therapeutic group activities, building social connections, health and wellness promotion, skill development. The SSW will also support tenants with community integration and improving and maintaining housing stability.

In addition, the SSW will provide individual support to tenants through direct engagement; orientating new tenants to the surrounding community, situational dispute resolution, crisis management, and emotional support as needed.

About The Team

2195 Jane Street Anchor Supports program is a collaborative initiative amongst Cota, the City of Toronto and Toronto Community Housing Corporation (TCHC). The team is led by the Manager, Community Health Services and is comprised of Mental Health Case Managers and Site Support Workers. On-site support will be accessible to the tenant community of 2195 Jane Street six days per week, Monday through Saturday, focusing on the provision of Case Management and Community Development, while simultaneously augmenting TCHC’s ability to address crisis situations.

Primary Responsibilities

Community development and providing therapeutic support to tenants residing within 2195 Jane Street. This includes, but is not limited to:

Planning and facilitating daily therapeutic group activities that foster tenant engagement and participation, the development of social networks, and skill acquisition
Conducting/facilitating tenant meetings to promote direct tenant participation in the planning of service/activities provided by Cota at the site and to promote a safe and open forum for dialogue in relation to issues and concerns that tenants may have
Coordination of existing supports within the building
Developing support strategies/plans based on identified site specific needs/trends
Providing orientation of new tenants to the community
Coordinating the purchase of necessary program supplies and accounting for purchases in accordance with program guidelines
Providing individual support to tenants in the areas of community orientation, linking to other services and professional supports, situational problem resolution and informal counseling, as time allows

Other Responsibilities

Participation in team meetings and providing input and ideas for improving services, efficiencies and ongoing program planning
Documentation and data entry:
- Data entry related to tenant interactions into Cota’s database system according to data entry guidelines
- Documentation of all incidents and occurrences in accordance with Cota policies, and in accordance with applicable partnership agreements

Qualifications

Education:

A minimum of a community college diploma in a field relevant to Mental Health and Addictions; higher level post-secondary education considered an asset
Completion of an accredited Recreation program at the college or university level with a focus on or specialty in, Therapeutic Recreation, will be considered an asset

Experience

Clinical experience working in housing or site-based programs working with individuals living with mental illness and/or addictions
Proven experience planning and facilitating group activities/events which foster engagement and participation
Experience in community mental health or in supportive housing settings

Knowledge & Skills

Excellent crisis management and dispute resolution skills
Strong interpersonal and communication skills (verbal and written)
Knowledge of and ability to access as well as utilize community resources
Basic understanding of different psychiatric conditions
Good organizational skills
Ability to produce comprehensive reports, and TREAT documentation. Basic computer literacy (MS Word, outlook, mobile devise)

Other

Comfortable working with a broad range of individuals
Conduct visits, and providing supports, in the tenants’ units, working in sometimes difficult conditions such as hoarding

Application Details

Please complete the application below before November 20, 2026 at 4:00pm.

We are committed to fostering a workplace that reflects the diversity of the communities we serve. We recognize lived experience as a valuable form of knowledge and encourage applications from individuals with a wide range of experiences, identities, and perspectives - including those with lived experience of housing insecurity, mental health or substance use recovery, or engagement with community supports. Accommodations are available throughout the hiring process upon request.

Additional Information

Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Screening Process: Please note that Cota uses AI to screen potential applicants for all roles.

We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.

Thank you, Cota's HR Department.

__________________________________________________________________

Hope, Respect, Dedication, Equity, Accountability, Collaboration, and Innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-opportunity employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact hr_recruitment@cotainspires.ca

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More about this job

Responsibilities

Provide site-based and individual support to tenants, including facilitating therapeutic group activities, fostering social connections and skills, and supporting community integration and housing stability. Coordinate building supports, respond to disputes and crises, document tenant interactions and incidents, and contribute to team planning.

Requirements

A minimum community college diploma in a field relevant to mental health and addictions is required; a college or university recreation program focused on therapeutic recreation is an asset. Relevant clinical experience in housing or site-based programs, experience facilitating group activities, crisis management and dispute resolution skills, community resource knowledge, strong communication and organizational abilities, and basic computer literacy are sought.

Skills

Crisis Management
Dispute Resolution
Group Facilitation
Community Development
Therapeutic Recreation
Mental Health Support
Addictions Support
Community Resource Navigation
Interpersonal Communication
Written Communication
Organizational Skills
Report Writing
Documentation
Data Entry
Informal Counseling
Basic Computer Literacy

Visa sponsorship

Not detected in the job text

Keywords

Mental Health
Addictions
Supportive Housing
Community Mental Health
Therapeutic Recreation
Community Development
Case Management
Crisis Management
Dispute Resolution
Therapeutic Group Activities
Tenant Engagement
Social Networks
Skill Development
Community Integration
Housing Stability
Community Resources
Informal Counseling
Incident Documentation
Data Entry
TREAT Documentation
Microsoft Word
Microsoft Outlook
Mobile Devices
Toronto Community Housing Corporation

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Jobs in Canada