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- Part-time
Providing exceptional member service with a positive, professional approach and attitude toward customers
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- Full-time
…manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests…
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- Part-time
You are detailed-oriented and have and have strong customer service skills and ability to effectively communicate with residents and staff.
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…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Toronto, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Bilingual Financial Services Consultant, Client Relationship Team
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…tasked with strengthening client relationships, while achieving service & sales…
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Community & Family Services Worker
The Salvation Army Canada and Bermuda Territory
High River, AB · Foothills Church & Community Ministries
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…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
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Dining Hall & Food Services Worker
The Salvation Army Canada and Bermuda Territory
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The Dining Hall & Food Services Worker provides professional, friendly, and welcoming services by providing excellent customer service, and oversight for the Jackson’s Point Retreat and…
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Part Time Maintenance Worker
The Salvation Army Canada and Bermuda Territory
Sudbury, ON · Cedar Place - Women and Family Shelter
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Excellent interpersonal skills and customer service skills. Initiative-taking and disciplined.
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Brantford, ON
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- Part-time
Provide professional customer service to employees, visitors, students, contractors, and members of the public
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Detailer (Toronto Area)
Boyd Group Services
Toronto, ON
- Full-time
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
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Brampton, ON
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Seasonal Greeter
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Barrie, ON
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- $63,524 to $105,873 CAD / year
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Reception + Retail Associates
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Manager, Customer Care Team - EN 936
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Remote, Canada
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Couche-Tard

Gérant(e) de territoire- ACT

Laval, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

4204 Boul. Industriel, Laval, Quebec H7L 0E3

Essential Functions:

Maximizes store sales through excellent customer service, product availability, merchandising and exceptional store image inside and out.
Provides information to store management by recapping promotional activity; reporting business opportunities, results, trends and competitive information.
Manages controllable costs by educating managers on procedures for controlling merchandise variation, managing salaries, overtime, cash, repair and maintenance costs.
Collaborates with the marketing team to ensure promotions and new product introductions are fully implemented. Provides feedback to category managers regarding stock issues.
Partners with vendors to ensure product availability. Timely execution of monthly promotions. Ensure vendor's performance and behavior is professional.
Ensures store operations are profitable by managing cash and merchandise variation, salaries, and other controllable expense lines on the P&L.
Ensures compliance with requirements by enforcing adherence to policies and procedures, and government regulations. Enforces and monitors restricted sales policies; advises management of needed actions.
Protects employees, customers and company assets by maintaining a safe and secure working environment; enforcing safety practices; providing safety communication and training.
Achieves financial objectives by forecasting requirements, preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results. Establishes job expectations. Provides coaching to develop action plans for issue resolution. Administers counseling notices; initiates corrective actions. Implements non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Adheres to the Company Operating Policy of Legal, Ethical, and Moral practices.
Enhances professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies.
Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines.

Qualifications:

Bachelor’s degree in business or related field preferred. Other combinations of job related experience and education that meet the requirements may be substituted.
Three to five years of retail business experience or more preferred; including minimum of two years of management responsibility.
Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented. Ability to communicate (orally and in writing) in English.
Ability to supervise and train Store Managers in use of store equipment, tools and materials. Ability to supervise and manage the functions listed in the SM job description.
Expertise with MS Outlook, Excel, PowerPoint and Word preferred.
A current valid driver's license is required to operate a company vehicle.
Must have a valid driver’s license.

Physical Requirements: The physical requirements described here are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities in order to perform the essential task and duties.

While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee frequently is required to use his/her hands in order to handle or grasp items of varying weight. The employee is occasionally required to stand, walk, and reach with both hands and arms. The employee may also be required to:

Occasionally lift and/or carry, up to 60 pounds from ground to waist level for up to 30 minutes of a workday. (I.e. to replenish fountain syrups).
Occasionally lift and/or carry up 30 pounds from the ground to overhead up to 30 minutes a workday. (I.e. stocking/maintaining inventory levels; resets.)
Occasionally lift and/or carry up to 40 pounds from the ground to waist up to 30 minutes a workday. (I.e. stocking/maintaining inventory levels; resets)
Ability to push and pull with arms up to a force of 20 pounds. (i.e. utilizing a hand truck).
Ability to climb a ladder to store or retrieve materials, place and/or replace signage.

Work Environment: The work environment described below is an example of those an employee will experience while performing the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities to perform the essential tasks and functions of their job.

The noise level in the work environment is usually moderate at a normal range. The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas. The temperatures in the store are usually moderate at a normal range. The individual may occasionally exposed to extreme temperatures while supervising store managers performing occasional work in a walk-in cooler and/or freezer.

This position may also require 50% travel by car.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui s'engage à respecter l'équité en matière d'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

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More about this job

Responsibilities

Lead and support store managers to maximize sales, maintain product availability and store presentation, execute promotions, and ensure profitable operations through budget, expense, cash, and inventory controls. Ensure compliance and workplace safety while overseeing hiring, training, coaching, performance management, and vendor relationships across assigned stores.

Requirements

A bachelor’s degree in business or a related field is preferred, with equivalent combinations of relevant education and experience considered; three to five years of retail experience and at least two years of management experience are preferred. Candidates must demonstrate leadership, communication, self-direction, and customer-service skills, be able to train and supervise store managers, communicate in English, hold a valid driver’s license, and be able to travel by car.

Skills

Retail Operations
Sales Growth
Customer Service
Merchandising
Inventory Management
Cost Control
Budgeting
Financial Analysis
Vendor Management
Promotional Execution
Store Management
Leadership
Recruiting
Employee Training and Development
Regulatory Compliance
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Sales
Customer Service
Merchandising
Product Availability
Promotions
Inventory Management
Merchandise Variation
Vendor Performance
Cost Control
Profit and Loss
Budgeting
Financial Forecasting
Variance Analysis
Recruiting
Employee Development
Performance Management
Regulatory Compliance
Restricted Sales Policies
Workplace Safety
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Valid Driver’s License
Travel

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