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General Manager

  • Brampton, ON, Canada

Pay Range: $95,000 CAD · Full-time

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Job details

Pay
Pay Range: $95,000 CAD
Job type
Full-time
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Posting language
English
Posted

Original job description

Additional Information

Job Number26134173

Job CategoryProperty Leadership

Location90 Biscayne Crescent, 0, Brampton ON L6W 4S1, Canada VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Management

Pay Range: $95,000 CAD

Additional Information: This hotel is owned and operated by an independent franchisee, Crown Group of Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary

  • Create and maintain customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best.
  • Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals.

Qualifications

  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Able to set priorities, plan, organize, and delegate.
  • Written communication skills to be concise, well organized, complete, and clear.
  • Ability to move throughout premises and visually inspect conditions including bending, stooping and reaching arms overhead.
  • Ability to work effectively under time constraints and deadlines.
  • Ability to travel to various sites on and off hotel property and continuously perform essential job functions.

Dental, health, life and long term disability insurance, vision care, parking and 20% of the annual salary bonus based on performance and goals achievement.

This company is an equal opportunity employer.

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More about this job

Responsibilities

Lead hotel operations and inspire associates to deliver customer-focused service and a consistently high-quality guest experience. Oversee quality assurance and product and service delivery while meeting the hotel's profitability goals.

Requirements

Requires knowledge of hotel operations, including marketing, safety, labor relations, business planning, maintenance, budgeting, quality assurance, hospitality law, and long-range planning. Candidates should demonstrate leadership, communication, organization, teamwork, flexibility, and the ability to work under deadlines and perform the physical and travel requirements of the role.

Skills

  • Hotel Operations
  • Customer Satisfaction
  • Leadership
  • Staff Development
  • Marketing Planning
  • Security and Safety
  • Personnel and Labor Relations
  • Business Planning
  • Budget Forecasting
  • Quality Assurance
  • Hospitality Law
  • Long-Range Planning
  • Prioritization
  • Organization
  • Delegation
  • Written Communication

Benefits

  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Long-Term Disability Insurance
  • Vision Care
  • Parking
  • Performance Bonus

Visa sponsorship

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Categories

  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Hotel Operations
  • Property Leadership
  • Customer Satisfaction
  • Guest Service
  • Product Quality
  • Profitability
  • Marketing Plans
  • Security Programs
  • Safety Programs
  • Personnel Relations
  • Labor Relations
  • Business Plans
  • Repairs
  • Maintenance
  • Budget Forecasting
  • Quality Assurance
  • Hospitality Law
  • Long-Range Planning
  • Staff Motivation
  • Staff Development
  • Prioritization
  • Planning
  • Organization
  • Delegation
  • Written Communication
  • Teamwork

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