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Covenant Health Canada

Program Assistant

AB, Canada
Edmonton, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 29, 2026
Education: High school diploma
Experience: At least 2 years related Accounting / Cash office experience required.
Posting language: English
Posted: Oct 30, 2026

Original job description

Your Opportunity:

Under limited supervision of the Accounts Receivable Supervisor and in keeping with Covenant Health’s Mission and Values the incumbent provides courteous and professional customer service. The position is responsible for: Receipting and coding all monies acquired by the hospital into the financial system. Prepare bank deposits, reconcile and balance the petty cash float. Disbursing petty cash for non-purchase order payment requisitions. Respond to billing and payment inquiries in a professional and courteous manner. Trust account maintenance.

Description:

Review daily Admissions, Discharges and Transfers. Discharge trust accounts, end trust services and begin refund process in Connect Care. Trust Account Maintenance & Support. Generate and distribute trust account statements to residents, monthly. Ensure all documentation is complete when processing trust transactions. Handle all inquiries/complaints relating to resident trust accounts, escalate to supervisor as required. Review aged receivables monthly and follow up with residents/guarantors on outstanding accounts. Follow up on delinquent accounts to maximize collections. Relay information to Supervisor to facilitate decision to write off to Bad Debt or to send to 3rd party collection agency. Daily receipting & depositing monies to appropriate general ledger account including scanning and archiving payment documentation. Count, verify and input into the system all monies received by mail and window transactions. Reconcile cash float. Prepare bank deposits. Report any discrepancy to Supervisor. Maintains, disburses & replenishes petty cash float assigned to the Business office. Maintains coin & currency float required for day- to-day business operations and other departments, as required. Disburses petty cash according to the organization’s policy, ensure proper documentation, financial codes and authorization is received. This will include non-purchase order (NPO) payment requisitions. Prepares NPO requisitions with supporting documents to replenish the business office petty cash float. Customer Service & Inquiries. Respond to billing and payment inquiries. For inquiries unrelated to finance, coordinate them with the appropriate contact. Conduct audits of petty cash floats. Report to Supervisor any discrepancies. Other duties as assigned. This position is non-unionized.

Classification:
Program Assistant
Union:
COV OUT OF SCOPE
Unit and Program:
Accounts Receivable
Primary Location:
St. Joseph's Auxiliary Hosp
Location Details:
As Per Location
Employee Class:
Regular Part Time
FTE:
0.60
Posting End Date:
05-NOV-2026
Date Available:
16-NOV-2026
Hours per Shift:
7.75
Length of Shift in weeks:
2
Shifts per cycle:
6
Shift Pattern:
Days
Days Off:
As Per Rotation
Minimum Hourly Salary:
$21.72
Maximum Hourly Salary:
$32.59
Vehicle Requirement:
Not Applicable

Required Qualifications:

High School Diploma required. One-year related post-secondary certificate required. Some post-secondary accounting / financial courses required. At least 2 years related Accounting / Cash office experience required. Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Additional Required Qualifications:

An equivalent combination of education and experience may be considered.

Preferred Qualifications:

As Required.

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More about this job

Responsibilities

Process and code incoming payments, prepare deposits, reconcile cash and petty cash, and maintain resident trust accounts and related documentation. Respond to billing and payment inquiries, follow up on overdue accounts, and report discrepancies or collection concerns to the supervisor.

Requirements

Requires a high school diploma, a one-year related post-secondary certificate, some post-secondary accounting or financial coursework, and at least two years of related accounting or cash office experience. Proficiency in Microsoft Office, including Excel, Word, and Outlook, is required; an equivalent combination of education and experience may be considered.

Skills

Accounts Receivable
Cash Handling
Payment Processing
Bank Deposits
Cash Reconciliation
Petty Cash Management
Trust Account Maintenance
Billing Support
Customer Service
Collections
Financial Coding
Microsoft Excel
Microsoft Word
Microsoft Outlook
Documentation Management
Financial Auditing

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Financial System
General Ledger
Connect Care
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Cash Receipting
Bank Deposits
Cash Reconciliation
Petty Cash
Trust Accounts
Billing Inquiries
Payment Inquiries
Aged Receivables
Collections
Bad Debt
Third-Party Collection Agency
Non-Purchase Order Requisitions
Financial Coding
Payment Documentation
Cash Float Audits
Customer Service
Healthcare

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