Program Assistant III
- Banff, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Education
- High school diploma
- Posting language
- English
- Posted
Original job description
Your Opportunity:
Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III role includes Patient Registration: Use of healthcare information systems. Collecting/verifying demographic and insurance info. Applying ID wristbands. Creating lifetime identifiers for non-Alberta residents. Supporting clerical registration tasks. Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages. Opening/closing the office. Greeting clients and families. Wayfinding assistance. Managing code phones/alerts. Health Information Management (HIM) Duties: Prepping and scanning charts. Managing work queues. Release of Information. Professional Expectations: Maintain a positive public image. Ensure confidentiality per organizational and legislative guidelines. Exercise good judgment, initiative, and independence. Support scheduled downtimes. Perform other related duties as assigned.
Description:
The Program Assistant III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Program Assistant III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.
High School diploma or recognized equivalent required.
Additional Required Qualifications:
One-year related post-secondary certificate. Typing speed: 40–45 WPM. Medical Terminology Certification.
Preferred Qualifications:
Health Care Administration education preferred.
Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III role includes Patient Registration: Use of healthcare information systems. Collecting/verifying demographic and insurance info. Applying ID wristbands. Creating lifetime identifiers for non-Alberta residents. Supporting clerical registration tasks. Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages. Opening/closing the office. Greeting clients and families. Wayfinding assistance. Managing code phones/alerts. Health Information Management (HIM) Duties: Prepping and scanning charts. Managing work queues. Release of Information. Professional Expectations: Maintain a positive public image. Ensure confidentiality per organizational and legislative guidelines. Exercise good judgment, initiative, and independence. Support scheduled downtimes. Perform other related duties as assigned.
Description:
The Program Assistant III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Program Assistant III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.
- Classification:
- Program Assistant III
- Union:
- COV AUPE GSS
- Unit and Program:
- BH HIM Registration
- Primary Location:
- Banff Mineral Springs Hospital
- Location Details:
- As Per Location
- Multi-Site:
- Not Applicable
- FTE:
- 0.00
- Posting End Date:
- 04-NOV-2026
- Employee Class:
- Casual/Relief
- Date Available:
- 16-NOV-2026
- Hours per Shift:
- 7.75
- Length of Shift in weeks:
- Varies
- Shifts per cycle:
- Varies
- Shift Pattern:
- Days, Evenings, Nights, Weekends
- Days Off:
- Other
- Minimum Salary:
- $25.72
- Maximum Salary:
- $31.25
- Vehicle Requirement:
- Not Applicable
High School diploma or recognized equivalent required.
Additional Required Qualifications:
One-year related post-secondary certificate. Typing speed: 40–45 WPM. Medical Terminology Certification.
Preferred Qualifications:
Health Care Administration education preferred.
More about this job
Responsibilities
Register patients by collecting and verifying demographic and insurance information, applying identification wristbands, and creating lifetime identifiers for non-Alberta residents. Provide reception and switchboard support, assist with health information management tasks such as chart scanning and release of information, and maintain confidentiality and professional service standards.
Requirements
A high school diploma or recognized equivalent, a one-year related post-secondary certificate, typing speed of 40–45 WPM, and medical terminology certification are required. Health Care Administration education is preferred.
Skills
- Patient Registration
- Healthcare Information Systems
- Demographic and Insurance Verification
- Medical Terminology
- Reception
- Switchboard Operation
- Call Handling
- Wayfinding Assistance
- Health Information Management
- Chart Preparation and Scanning
- Work Queue Management
- Release of Information
- Confidentiality
- Clerical Support
- Typing
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Patient Registration
- Healthcare Information Systems
- Demographic Information
- Insurance Information
- Identification Wristbands
- Lifetime Identifiers
- Reception
- Switchboard
- Call Routing
- Message Taking
- Wayfinding
- Code Phones
- Health Information Management
- Chart Preparation
- Chart Scanning
- Work Queues
- Release of Information
- Medical Terminology
- Confidentiality
- Clerical Support
- Typing
- Healthcare Administration
- Scheduled Downtime