Secretary I

Your Opportunity:

Reporting to the Manager, Medication Management, the Secretary I provides administrative and clerical support to the Medication Management Safety Team (MMST), Patient & Resident Experience (PRE), and Covenant Health Research Centre (CHRC) within the Quality portfolio. The role supports efficient daily operations through scheduling, information management, coordination, and communication. Key Responsibilities Administrative Support Provide clerical and administrative support to managers across MMST, PRE, and CHRC. Draft and format emails, correspondence, memos, meeting materials, reports, spreadsheets, and documents. Maintain organized electronic and paper filing systems and update databases and tracking tools. Maintain program records and documentation. Scheduling and Coordination Manage calendars, schedule meetings, and coordinate program activities. Arrange meeting logistics, including rooms, virtual links, and equipment. Track deadlines, key dates, and deliverables to support timely completion of tasks. Meetings and Committees Schedule meetings and distribute agendas and supporting materials. Record and transcribe meeting minutes for review. Track action items and follow up as directed. Communication and Customer Service Respond to phone, email, and in-person inquiries, directing complex matters appropriately. Liaise with internal departments and external stakeholders to coordinate information. Maintain a professional, welcoming, respectful, and service-oriented environment. Operational and Program Support Assist with supply orders, invoice tracking, expense submissions, and other routine financial processes. Support the organization of events, education sessions, and meetings. Update website content and program materials under direction. Provide backup administrative coverage as required. Please note: Classifications Under Review.

Description:

The Secretary I provides administrative support. The Secretary I performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement.

• Classification:
• Secretary I
• Union:
• COV CUPE 2111
• Unit and Program:
• Medication Management Safety Team (MMST), Patient & Resident Experience (PRE), and Covenant Health Research Centre (CHRC).
• Primary Location:
• One Twelve Campus
• Location Details:
• As Per Location
• Multi-Site:
• Not Applicable
• FTE:
• 1.00
• Posting End Date:
• 06-NOV-2026
• Employee Class:
• Regular Full Time
• Date Available:
• 16-NOV-2026
• Hours per Shift:
• 7.75
• Length of Shift in weeks:
• 2
• Shifts per cycle:
• 10
• Shift Pattern:
• Days
• Days Off:
• As Per Rotation
• Minimum Salary:
• $26.07
• Maximum Salary:
• $31.68
• Vehicle Requirement:
• Not Applicable
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Required Qualifications:

One year related post secondary certificate required. An equivalent combination of education and experience may be considered.

Additional Required Qualifications:

Grade 12 diploma with a post-secondary certificate in office administration or related field, or equivalent combination of education and experience. Minimum 1 year of administrative or clerical experience, preferably in a healthcare environment. Proficiency with Microsoft programs (Word, Excel, Outlook, Teams, OneNote, OneDrive, Sharepoint). Demonstrated organizational and time management skills. Strong verbal and written communication skills. Ability to handle confidential information with discretion.

Preferred Qualifications:

Experience in a healthcare setting. Basic knowledge of medical terminology. Familiarity with Covenant Health systems (e.g., e-People, RMS, or similar systems). Key Competencies: Strong attention to detail and accuracy. Ability to follow established processes and procedures. Effective interpersonal and customer service skills. Ability to manage multiple tasks in a structured environment. Dependable, organized, and team-oriented.