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Added 23 mins ago
CH
Switchboard Operator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Switchboard Supervisor, the incumbent represents Covenant Health and its values as a first point of contact and plays an integral role in the health care system by…
Added 23 mins ago
TQ
Shipping and Receiving Associate
Top Quality Recruitment (TQR)
Schomberg, ON
- Full-time
Report any non-conformances to the Team leader, Supervisor or designate.
Added 38 mins ago
CO
Lifeguard/Instructor I
City of Fernie
BC · British Columbia, Canada
- Part-time
…weekdays, weekends, and evenings. Reporting to the Aquatics Supervisor and the Manager of Parks and Recreation, the Lifeguard/Instructor I, promotes education to the public about water…
Added 38 mins ago
T
Supervisor, Production (Control Panel - Day Shift)
Thermon
Calgary, AB
- Full-time
The Supervisor, Production is responsible for overseeing the daily operations of the Control Panel Shop, ensuring the safe, efficient, and timely production of high-quality control panels.…
Added 38 mins ago
T
Supervisor, Production (Control Panel 2nd Shift)
Thermon
Calgary, AB
- Full-time
The Supervisor, Production is responsible for overseeing the daily operations of the Control Panel Shop, ensuring the safe, efficient, and timely production of high-quality control panels.…
Added 54 mins ago
SH
Cardiology Technologist Student
Shared Health-Soins Communs
Brandon, MB
- Internship
…candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of…
Added 54 mins ago
SH
Environmental Services Aide (Housekeeping Aide/Laundry Aide)
Shared Health-Soins Communs
Virden, MB
- Full-time
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Environmental Services Aideis responsible for performing the following activities…
Added 54 mins ago
C
Site Supervisor
Clearspace
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
Added 2 hours ago
TH
Head Cashier Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 2 hours ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor, the Food Truck Handler / Cook is responsible for the safe operation, transportation, setup, food…
Added 2 hours ago
GE
Casino Kitchen Helper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Casino Dishwasher is responsible for maintaining sanitary conditions within the food services…
Added 2 hours ago
GE
Conversion Set Up Crew
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Always ensure a clean and organized storage areas. Report safety issues promptly to supervisor.
Added 2 hours ago
GE
Blaze Bar & Grill Line Cook - AM
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Line Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
Added 2 hours ago
GE
Blaze Bar & Grill Line Cook - PM 5pm_ 1:30am
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Line Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
Added 2 hours ago
Site Operator
Amrize
Hamilton, ON · Stoney Creek, ON
Assumes responsibilities for terminal operation during absence of supervisor.
Added 3 hours ago
DG
Traffic Control Supervisor
Dawson Group
Shuswap, BC
- Full-time
Dawson Civil is looking for a Traffic Control Supervisor to join our team!
Added 3 hours ago
DG
Traffic Controller
Dawson Group
Shuswap, BC
- Full-time
…seasonal, full-time Traffic Controller reporting to Traffic Control Supervisor. The Traffic Controller works collaboratively to coordinate the traffic control plans and is a key partner in…
Added 3 hours ago
TA
Alpha Jet Pilot
Top Aces
Canada
- Full-time
Reporting hazards (such as unsafe situations and activities) to their supervisor immediately.
Added 3 hours ago
CP
supervisor, plastic products inspection
Canplex Profiles Inc.
Port Perry, ON
- Full-time
Added 3 hours ago
MI
Millwright
Martinrea International
Woodbridge, ON
- Internship
Providing meaningful opportunity, job satisfaction, and job security for our people.
Added 4 hours ago
HR
Custodian 7pm-11pm
Halifax Regional Centre for Education (HRCE)
St. Joseph's, NL · St Josephs, NL
- Part-time
…Caretaker and also takes direction from the Building Management…
Added 4 hours ago
HR
Custodian 3pm-11pm
Halifax Regional Centre for Education (HRCE)
St. Joseph's, NL · St Josephs, NL
- Full-time
…Caretaker and also takes direction from the Building Management…
Added 4 hours ago
HR
Custodian 4pm-8pm
Halifax Regional Centre for Education (HRCE)
Bissett, MB
- Part-time
…Caretaker and also takes direction from the Building Management…
Added 4 hours ago
HR
Custodian 4pm-10pm
Halifax Regional Centre for Education (HRCE)
Hamilton, ON
- Part-time
…Caretaker and also takes direction from the Building Management…
Added 4 hours ago
HR
Custodian 330pm-1130pm
Halifax Regional Centre for Education (HRCE)
Dartmouth, NS
- Full-time
…Caretaker and also takes direction from the Building Management…

Covenant Health Canada

Switchboard Operator

AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Education: High school diploma
Posting language: English
Posted: Nov 6, 2026

Original job description

Your Opportunity:

Reporting to the Switchboard Supervisor, the incumbent represents Covenant Health and its values as a first point of contact and plays an integral role in the health care system by responding to incoming and outgoing calls and requests that supports clinical processes and emergency responses for multiple Covenant Health sites. This position initiates communication responses to emergency situations, such as Cardiac Arrests, Code Reds and Disasters, performs a variety of inter-hospital communications functions and clerical duties as required. Please note: Classification Under Review.

Description:

The Switchboard Operator is responsible for responding to incoming and outgoing calls and requests for non-technical information. The Switchboard Operator directs calls to appropriate areas of the facilities. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement.

Classification:
Switchboard Operator
Union:
COV CUPE 2111
Unit and Program:
Health Information Management, Switchboard
Primary Location:
Misericordia Community Hosp
Location Details:
As Per Location
Multi-Site:
Not Applicable
FTE:
0.00
Posting End Date:
13-NOV-2026
Employee Class:
Casual/Relief
Date Available:
07-DEC-2026
Hours per Shift:
7.75
Length of Shift in weeks:
Varies
Shifts per cycle:
Varies
Shift Pattern:
Evenings, Nights, Weekends
Days Off:
Other
Minimum Salary:
$23.52
Maximum Salary:
$28.60
Vehicle Requirement:
Not Applicable

Required Qualifications:

High School diploma or recognized equivalent required.

Additional Required Qualifications:

Six months recent related Switchboard or call centre experience required Equivalent combination of education and experience will be considered. Ability to respond in a direct, calm and professional manner to emergency and stressful situations including but not limited to Emergency Code Condition calls, medical emergency calls and fire alarm calls. Adept with Microsoft Office Suite (Word, Outlook and Excel) required. Working knowledge of medical terminology required, with a medical terminology course preferred. Excellent listening and comprehension skills. Excellent communications skills involving speaking, listening, reading and writing. Ability to work with minimal supervision. Must be able to maintain customer focus while performing duties. Must be able to recognize and strictly maintain confidential information.

Preferred Qualifications:

Ability to work effectively and independently within timelines and with frequent interruptions.

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More about this job

Responsibilities

Handle incoming and outgoing calls, provide non-technical information, and direct callers to the appropriate facility areas. Initiate communications for emergency situations, support inter-hospital communications, and perform related clerical duties.

Requirements

A high school diploma or recognized equivalent and six months of recent switchboard or call centre experience are required; an equivalent combination of education and experience may be considered. Candidates must communicate calmly during emergencies, use Microsoft Office, understand medical terminology, maintain confidentiality, and work with minimal supervision.

Skills

Switchboard Operations
Call Handling
Emergency Communications
Customer Service
Medical Terminology
Microsoft Word
Microsoft Outlook
Microsoft Excel
Active Listening
Communication
Confidentiality
Working Independently
Inter-Hospital Communications
Clerical Duties

Visa sponsorship

Not detected in the job text

Keywords

Switchboard
Call Centre
Incoming Calls
Outgoing Calls
Emergency Code Calls
Cardiac Arrest
Code Red
Disaster Response
Medical Emergency Calls
Fire Alarm Calls
Inter-Hospital Communications
Medical Terminology
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Customer Focus
Confidentiality
Health Information Management
Clerical Duties
Healthcare
CUPE 2111

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