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Added 2 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 2 hours ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
…situated and innovative , nationally recognized and working in support of UVic’s Plans, including the Strategic Plan, Indigenous Plan, Equity Action Plan, and the Climate and Sustainability…
Added 4 hours ago
HB
Full Time Key Holder - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Full-time
- Other
Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 4 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
…trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business…
Added 4 hours ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
…trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business…
Added 5 hours ago
WL
Technical Counter Sales Representative
Wainbee Limited
Cowichan 1, BC
- Full-time
As a Technical Counter Sales Representative, you're the first person our customers see and talk to. They come in with a problem - a hose that burst, a fitting that won't seal, a machine…
Added 6 hours ago
Financial Service Representative
Money Mart
New Minas, NS
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 7 hours ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 7 hours ago
U
Route Trainee - UniFirst Canada
UniFirst
Clairmont, AB
- Full-time
…our robust, blended learning programs while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries,…
Added 7 hours ago
PH
Physiotherapist, Critical Care - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
Added 7 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 8 hours ago
Overnight Customer Service Representative
Circle K
Tantallon, NS
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 8 hours ago
T
PIA Client Service Associate
TD
Kingston, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 9 hours ago
CG
Lead, Operations
Canada Goose
Ottawa, ON · Rideau Centre
- Full-time
…community that believes in living bravely and coming together to support game-changing…
Added 9 hours ago
CK
Customer Service Representative
Circle K
Riverview, NB
- Full-time
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 9 hours ago
M
Summer Intern 2027 - Marketing
Manulife
Toronto, ON
- Full-time
Our Marketing Summer Internship offers hands‑on experience across multiple teams, including digital strategy, website operations, product design, content, and enablement. This opportunity…
Added 9 hours ago
S
Medical Stenographer 1, Anatomical Pathology - Lions Gate Hospital Labs
Sanya’k̓ula
North Vancouver, BC
- Full-time
…care too – offering health, wellness, development programs to support you – at work and at…
Added 9 hours ago
ML
Senior Litigation Lawyer
ME Law - Business Litigation Lawyers
Toronto, ON
- Full-time
…the operational demands of running a law firm will find that business operations, administration, and business development are managed independently. The practice portfolio includes complex…
Added 10 hours ago
IP
Direct Sales Representative
Intercity Packers Meat & Seafood
AB · Intercity Packers Edmonton-Alberta-ICP
- Full-time
As a result of our expanding sales strategy, Intercity Packers is looking for a Full Time Direct Sales Representative located in Edmonton, Alberta. Reporting to the Director of Sales, the…
Added 10 hours ago
C
Compliance Associate
Clarity
Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
A desire to work on an agile team providing pragmatic advice and guidance to product, business, and operations teams that are moving very quickly.
Added 10 hours ago
BB
IT Operations Help Desk I (Temporary Contract)
Bosch Building Technologies North America
Toronto, ON
- Full-time
IT Operations Help Desk 1 position is responsible for providing level 1 technical support to internal colleagues troubleshooting issues with endpoint computing systems, AV systems,…
Added 12 hours ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 12 hours ago
Overnight Maintenance
McDonald's
West St. Paul, MB
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Added 12 hours ago
Sales Representative- Automotive Refinish
Sherwin-Williams
Toronto, ON · Scarborough, ON
…that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees,…
Added 12 hours ago
FS
Regional Sales Manager- Municipal- South Central Ontario
Federal Signal Corporation
Toronto, ON
- Full-time
Sell municipal equipment directly to end users, providing customized solutions for public works, road maintenance, and municipal operations

Covia

Customer Service Representative I

Havelock, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of progressive experience in customer service and account management
Posting language: English
Posted: Oct 6, 2026

Original job description

Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia’s market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.

Covia is looking for a dynamic Customer Service Representative I who will have a positive impact on our team located at the Nepheline Syenite Operations in Havelock, ON. The Customer Service Representative I is responsible for efficiently and accurately processing orders, executing defined policies and procedures and advising customers of any changes or impact to their expectations. The CS Rep I will manage all customer orders as assigned in a fast-paced, office environment.

The successful candidate will have the following Key Accountabilities:

Order entry
Order Confirmation
Logistics Coordination
Invoice Block Resolution
Customer Complaint Management
Support Month End Close
Group mailbox management
Primary Support for Inbound Phone Calls
Account Management
Perform Other Duties as Assigned

The successful candidate will have the following Minimum Qualifications:

Associate’s degree in business or related field; Bachelor’s Degree preferred
2+ years of progressive experience in customer service and account management

Basic to intermediate skills in IFS, Salesforce & Microsoft Office, with proficiency in Excel

Ability to learn ERP Databases, particularly order processing and invoicing
Detail orientation and the ability to meet deadlines, while collaborating effectively with all stakeholders
Professional telephone and email etiquette, with an outgoing personality
Self-motivated, highly organized, and enjoys a fast-paced problem-solving service-driven environment
Demonstrated experience contributing within a team of professionals to deliver set targets

Commitment to Our Culture:

Our core values - Safety, Team, Customers, Growth, and Courage - guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success - ensuring a sustainable future for our company.

All Covia Team Members are expected to:

Live the Life-Saving Rules
Build high-performing work teams
Focus on customers
Demonstrate a growth mindset
Do the right thing, always

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality, and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.

The organization offers competitive salaries, advancement opportunities, and a full range of benefits.

Benefits:

Excellent Healthcare Benefits – medical, vision, dental
Pension Plan
Vacation + Paid Holidays
Disability, Life / AD&D, and Long-Term Care Insurances
Employee Assistance Program

An Equal Opportunity Employer

IND2

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More about this job

Responsibilities

The Customer Service Representative I is responsible for accurately processing orders, managing logistics, and resolving customer complaints. They also provide primary support for inbound calls and assist with month-end closing procedures.

Requirements

Candidates must have an associate degree in business or a related field and at least two years of progressive experience in customer service. Proficiency in Microsoft Office, specifically Excel, and the ability to learn ERP databases are required.

Skills

Order entry
Logistics coordination
Customer complaint management
Account management
IFS
Salesforce
Microsoft Office
Excel
ERP databases
Order processing
Invoicing
Telephone etiquette
Email etiquette
Problem-solving
Teamwork
Time management

Benefits

Medical insurance
Vision insurance
Dental insurance
Pension plan
Vacation
Paid holidays
Disability insurance
Life insurance
AD&D insurance
Long-term care insurance
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Minerals solutions
Order entry
Logistics
Invoicing
IFS
Salesforce
Microsoft Office
Excel
ERP
Customer service
Account management
Month end close
Safety
Sustainable development
Communication
Problem-solving
Data entry
Order confirmation
Stakeholder management
Havelock
Manufacturing
Industrial markets

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