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Added 33 mins ago
5P
Sales And Marketing Representative
525 PUMP
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Role Description This full-time, on-site Sales and Marketing Representative role is based in the Greater Vancouver Metropolitan Area. The representative will identify and qualify…
Added 33 mins ago
F
Executive Assistant/ Inside -Outside Sales Rep
FASTSIGNS®
Langley (District), BC · Langley, BC
- Full-time
Role Description This is a full-time, on-site Executive Assistant/Inside-Outside Sales Representative role based in Langley, BC. The role includes providing executive administrative support…
Added 33 mins ago
J
Inside Sales Representative
JobsMedia.io
Mascouche, QC
- Full-time
…from suppliers as needed and regularly inform the external representative and the sales manager of any relevant market and client information. Prepare final, negotiation-ready quotes for…
Added 1 hour ago
U
Field Sales Manager (Bilingual)
UNFI
Montreal, QC
- $79,800 to $125,800 USD / year
- Full-time
Meets with the Field Representative team regularly with a cadence of solid communication, supporting the team with prioritization and delivery against key initiatives.
Added 1 hour ago
M
Proposals Specialist (2 positions)
McElhanney
Calgary, AB
- Full-time
An undergraduate degree or diploma in communications, marketing, or business-related field
Added 2 hours ago
LL
Sales Representative
Livingstone Landscaping
Brandon, MB
- $19 to $35 CAD / hour
- Full-time
Sales Representative - Grounds, Enhancements, and Snow & Ice
Added 2 hours ago
S
Journeyed Trade, Instrumentation and Control Technician
SaskPower
Coronach, SK
- Full-time
Participate in the design and field modification of apparatus and equipment
Added 2 hours ago
FT Tenant Support Worker (White Road Supportive Housing)
Connective
Duncan, BC
Graduated with a Diploma in a related human/social service field and one-year of related experience.
Added 3 hours ago
GO
Ecosystem Development Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 4 hours ago
GO
Director, Workforce Development
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 4 hours ago
RH
Community Disability Worker: Monday to Friday Evenings
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
…Alberta Health Services standards, Municipal Fire Standards, Service Quality Policy and Management System, Occupational Health & Safety Standards and HSMS, and Creating Excellence Together…
Added 4 hours ago
GO
Sr. Infrastructure Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 4 hours ago
GO
Crown Attorney
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 4 hours ago
S
Lower Mainland - Coordinator, Apprenticeship Advisor (Permanent, Full-Time)
SkilledTradesBC
Richmond, BC
- Full-time
…and internal departments to support consistent, high-quality service throughout the…
Added 4 hours ago
Business Development Support Specialist
Phantom Screens
Abbotsford, BC
…focused on supporting small-to-medium accounts and customer service excellence. This position serves as a critical bridge between our customers and internal departments while providing…
Added 4 hours ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 4 hours ago
J&
Sr. Director, ERP Supply Chain & SAP Technology Platforms, Orthopedics
Johnson & Johnson MedTech
NB · Brunswick, NB
- Full-time
…including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals, and other customary conditions and…
Added 5 hours ago
TC
Regional Marketing Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
- Full-time
Consult with dealership sales and service marketing teams on digital marketing capabilities and best practices, including SEO/SEM, display advertising, on-page and off-page website…
Added 5 hours ago
CO
Member Services Clerk (Clerk B)
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups…
Added 5 hours ago
WC
Outside Sales Representative - St Catharines, On
Wurth Canada
St. Catharines, ON
- Full-time
A day in the life of an outside sales representative:
Added 5 hours ago
WC
Outside Sales Representative - Delta, BC
Wurth Canada
Delta, BC
- Full-time
A day in the life of an outside sales representative:
Added 5 hours ago
C
Quality Assurance Associate
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
…manufacturing, analytical and packaging services to offer full-service turnkey…
Added 5 hours ago
PT Residential Community Living Worker - Diversity Flat| Sunday & Monday
Connective
Kamloops, BC
Added 5 hours ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Consult with dealership sales and service marketing teams on digital marketing capabilities and best practices, including SEO/SEM, display advertising, on-page and off-page website…
Added 5 hours ago
B&
Business Development Representative
Black & McDonald Limited
Stoney Creek, NB
- Full-time
Black & McDonald’s Hamilton Service Division is seeking a driven, disciplined Business Development Representative (BDR) to expand our footprint across the commercial, industrial, and…

Covia

Customer Service Representative I

Havelock, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of progressive experience in customer service and account management
Posting language: English
Posted: Oct 6, 2026

Original job description

Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia’s market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.

Covia is looking for a dynamic Customer Service Representative I who will have a positive impact on our team located at the Nepheline Syenite Operations in Havelock, ON. The Customer Service Representative I is responsible for efficiently and accurately processing orders, executing defined policies and procedures and advising customers of any changes or impact to their expectations. The CS Rep I will manage all customer orders as assigned in a fast-paced, office environment.

The successful candidate will have the following Key Accountabilities:

Order entry
Order Confirmation
Logistics Coordination
Invoice Block Resolution
Customer Complaint Management
Support Month End Close
Group mailbox management
Primary Support for Inbound Phone Calls
Account Management
Perform Other Duties as Assigned

The successful candidate will have the following Minimum Qualifications:

Associate’s degree in business or related field; Bachelor’s Degree preferred
2+ years of progressive experience in customer service and account management

Basic to intermediate skills in IFS, Salesforce & Microsoft Office, with proficiency in Excel

Ability to learn ERP Databases, particularly order processing and invoicing
Detail orientation and the ability to meet deadlines, while collaborating effectively with all stakeholders
Professional telephone and email etiquette, with an outgoing personality
Self-motivated, highly organized, and enjoys a fast-paced problem-solving service-driven environment
Demonstrated experience contributing within a team of professionals to deliver set targets

Commitment to Our Culture:

Our core values - Safety, Team, Customers, Growth, and Courage - guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success - ensuring a sustainable future for our company.

All Covia Team Members are expected to:

Live the Life-Saving Rules
Build high-performing work teams
Focus on customers
Demonstrate a growth mindset
Do the right thing, always

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality, and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.

The organization offers competitive salaries, advancement opportunities, and a full range of benefits.

Benefits:

Excellent Healthcare Benefits – medical, vision, dental
Pension Plan
Vacation + Paid Holidays
Disability, Life / AD&D, and Long-Term Care Insurances
Employee Assistance Program

An Equal Opportunity Employer

IND2

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More about this job

Responsibilities

The Customer Service Representative I is responsible for accurately processing orders, managing logistics, and resolving customer complaints. They also provide primary support for inbound calls and assist with month-end closing procedures.

Requirements

Candidates must have an associate degree in business or a related field and at least two years of progressive experience in customer service. Proficiency in Microsoft Office, specifically Excel, and the ability to learn ERP databases are required.

Skills

Order entry
Logistics coordination
Customer complaint management
Account management
IFS
Salesforce
Microsoft Office
Excel
ERP databases
Order processing
Invoicing
Telephone etiquette
Email etiquette
Problem-solving
Teamwork
Time management

Benefits

Medical insurance
Vision insurance
Dental insurance
Pension plan
Vacation
Paid holidays
Disability insurance
Life insurance
AD&D insurance
Long-term care insurance
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Minerals solutions
Order entry
Logistics
Invoicing
IFS
Salesforce
Microsoft Office
Excel
ERP
Customer service
Account management
Month end close
Safety
Sustainable development
Communication
Problem-solving
Data entry
Order confirmation
Stakeholder management
Havelock
Manufacturing
Industrial markets

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