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Added 25 mins ago
CL
Financial Services Representative (Bilingual, Fr/Eng)
Canada Life
Lasalle, ON
- Full-time
Improve client engagement in pursuit of the centre’s overall business development objectives
Added 2 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 5 hours ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 5 hours ago
GG
Sales - Sales Representative
Great Gulf
Orangeville, ON
- Full-time
Willingness to complete full prospecting including cold calling, inbound and outbound presentations, follow up, business development and execution of sales
Added 5 hours ago
GG
Sales Representative
Great Gulf
East Gwillimbury, ON
- Full-time
Willingness to complete full prospecting including cold calling, inbound and outbound presentations, follow up, business development and execution of sales
Added 5 hours ago
J
Manager I, Sales Development
Jobgether
Canada
- Full-time
Direct experience as a Sales Development Representative (SDR) or Business Development Representative (BDR), combined with relevant team leadership or management experience.
Added 6 hours ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 6 hours ago
AF
Financial Service Representative - LendDirect Office 1534
Attain Finance
Cambridge, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 8 hours ago
PE
Inbound Business Development Representative
PheedLoop Events
Toronto, ON
- Full-time
As an Inbound Sales Development Representative at PheedLoop, you’ll play a key role in driving our growth. Working in a high-paced, dynamic environment, you’ll take ownership of our sales…
Added 9 hours ago
A
Inside Sales Representative
Avnet
Mississauga, ON
- Full-time
Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help…
Added 10 hours ago
Sales - Sales Representative
Great Gulf Group
Orangeville, ON
Willingness to complete full prospecting including cold calling, inbound and outbound presentations, follow up, business development and execution of sales
Added 10 hours ago
Sales Representative
Great Gulf Group
East Gwillimbury, ON
Willingness to complete full prospecting including cold calling, inbound and outbound presentations, follow up, business development and execution of sales
Added 12 hours ago
P
Sales Representative - SaaS Healthtech
Petal
Remote, Canada
- Full-time
- Remote
Professional experience in B2B sales, business development, or account management with commercial responsibilities.
Added 13 hours ago
R
Territory Sales Representative, Quebec
Rentsync
Toronto, ON · Westmount, QC
- $100,000 to $140,000 CAD / year
We are looking for a skilled & enthusiastic Territory Sales Representative, Quebec to join our diverse and dynamic Sales Team in driving business growth opportunities for specific product…
Added 13 hours ago
L
Financial Service Representative - LendDirect Office 1630
LendDirect
Windsor, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 13 hours ago
AF
Financial Service Representative - LendDirect Office 1630
Attain Finance
Windsor, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 13 hours ago
Business Development Associate
4Sight Search Solutions Inc.
ON · Mississauga, Ontario
If you are a highly proficient and effective Business Development Associate with the above skills and experience, this may be the role for you. CLICK APPLY below to learn more!
Added 13 hours ago
GR
Customer Success Representative
Global Relay
Vancouver, BC
- Full-time
As a Customer Success Representative, you will be responsible for building strong relationships with assigned customers, ensuring satisfaction with Global Relay products and services, and…
Added 14 hours ago
Customer Success Representative
Global Relay
Vancouver, BC
As a Customer Success Representative, you will be responsible for building strong relationships with assigned customers, ensuring satisfaction with Global Relay products and services, and…
Added 14 hours ago
HI
Insurance Sales Representative
HUB International
Salmon Arm, BC
- Full-time
As an Insurance Sales Representative, you will sell home, tenant and condo insurance to clients across your community. You will own your pipeline, work your leads and referrals, and hit…
Added 16 hours ago
A
Business Development Representative
Accenture
Ottawa, ON
- Full-time
We're hiring a Business Development Representative to generate net-new advertising opportunities for our Digital Inside Sales program. You'll prospect into non-endemic brands - financial…
Added 16 hours ago
SG
Inside Sales Representative
Superior Glove
Acton, ON
- $40,000 to $48,000 CAD / year
- Full-time
Reporting to the Team Leader, the Inside Sales Representative plays an important role in converting prospective customers into sustainable sales opportunities. You’ll manage inbound leads,…
Added 16 hours ago
N
Junior Account Executive - North America Market
Naboo
Montreal, QC
- Full-time
Support clients (inbound leads via marketing or returning customers) in planning their seminars, team retreats, or workshops through the Naboo platform and curated venue collection
Added 17 hours ago
BG
Sales Coordinator
Beutel, Goodman & Company Ltd.
Toronto, ON
- Full-time
Redirect investment product, portfolio, and sales-related calls to the appropriate Business Development Associate or Regional Director.
Added 1 day ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…

Covia

Customer Service Representative I

Havelock, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of progressive experience in customer service and account management
Posting language: English
Posted: Oct 6, 2026

Original job description

Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia’s market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.

Covia is looking for a dynamic Customer Service Representative I who will have a positive impact on our team located at the Nepheline Syenite Operations in Havelock, ON. The Customer Service Representative I is responsible for efficiently and accurately processing orders, executing defined policies and procedures and advising customers of any changes or impact to their expectations. The CS Rep I will manage all customer orders as assigned in a fast-paced, office environment.

The successful candidate will have the following Key Accountabilities:

Order entry
Order Confirmation
Logistics Coordination
Invoice Block Resolution
Customer Complaint Management
Support Month End Close
Group mailbox management
Primary Support for Inbound Phone Calls
Account Management
Perform Other Duties as Assigned

The successful candidate will have the following Minimum Qualifications:

Associate’s degree in business or related field; Bachelor’s Degree preferred
2+ years of progressive experience in customer service and account management

Basic to intermediate skills in IFS, Salesforce & Microsoft Office, with proficiency in Excel

Ability to learn ERP Databases, particularly order processing and invoicing
Detail orientation and the ability to meet deadlines, while collaborating effectively with all stakeholders
Professional telephone and email etiquette, with an outgoing personality
Self-motivated, highly organized, and enjoys a fast-paced problem-solving service-driven environment
Demonstrated experience contributing within a team of professionals to deliver set targets

Commitment to Our Culture:

Our core values - Safety, Team, Customers, Growth, and Courage - guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success - ensuring a sustainable future for our company.

All Covia Team Members are expected to:

Live the Life-Saving Rules
Build high-performing work teams
Focus on customers
Demonstrate a growth mindset
Do the right thing, always

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality, and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.

The organization offers competitive salaries, advancement opportunities, and a full range of benefits.

Benefits:

Excellent Healthcare Benefits – medical, vision, dental
Pension Plan
Vacation + Paid Holidays
Disability, Life / AD&D, and Long-Term Care Insurances
Employee Assistance Program

An Equal Opportunity Employer

IND2

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More about this job

Responsibilities

The Customer Service Representative I is responsible for accurately processing orders, managing logistics, and resolving customer complaints. They also provide primary support for inbound calls and assist with month-end closing procedures.

Requirements

Candidates must have an associate degree in business or a related field and at least two years of progressive experience in customer service. Proficiency in Microsoft Office, specifically Excel, and the ability to learn ERP databases are required.

Skills

Order entry
Logistics coordination
Customer complaint management
Account management
IFS
Salesforce
Microsoft Office
Excel
ERP databases
Order processing
Invoicing
Telephone etiquette
Email etiquette
Problem-solving
Teamwork
Time management

Benefits

Medical insurance
Vision insurance
Dental insurance
Pension plan
Vacation
Paid holidays
Disability insurance
Life insurance
AD&D insurance
Long-term care insurance
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Minerals solutions
Order entry
Logistics
Invoicing
IFS
Salesforce
Microsoft Office
Excel
ERP
Customer service
Account management
Month end close
Safety
Sustainable development
Communication
Problem-solving
Data entry
Order confirmation
Stakeholder management
Havelock
Manufacturing
Industrial markets

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