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Added 9 mins ago
O
IT Analyst
Onterris
Guelph, ON · CAN-Ontario-Guelph
- Full-time
Proficient with Microsoft Office software, Google G-Suite and/or PC programs
Added 10 mins ago
D
Senior Analyst, Portfolio and Asset Management
Dream
Toronto, ON
- Full-time
…management responsibilities. The Senior Analyst will report to the Associate Director, Portfolio…
Added 13 mins ago
PE
Senior Marketing Associate
PheedLoop Events
Toronto, ON
- Full-time
…Careers Page. This is a 100% in-person role at our Toronto…
Added 25 mins ago
JC
Private Equity Fund Administration Senior Associate
JPMorgan Chase & Co.
Toronto, ON
- Full-time
Proficiency in Microsoft Office product suite and strong MS Excel skills
Added 28 mins ago
LC
Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Windsor, ON
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 47 mins ago
GO
Pension Benefit Specialist
Government of PEI
Charlottetown, PE
- Full-time
…Employee Benefit Specialist Certificate (CEBS), Retirement Plans Associate (RPA), or willing to obtain a designation within 4…
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Humboldt, SK
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 49 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Leduc, AB
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Stephenville, NL
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Richmond, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 49 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Stephenville, NL
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kelowna, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Front Store Supervisor, Hourly Full Time Evening
Shoppers Drug Mart
Richmond, BC
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Nanaimo, BC
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
New Glasgow, NS
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Grand Falls, NB
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 49 mins ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 50 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Oliver, BC
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 50 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Sussex, NB
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

Covia

Customer Service Representative I

Havelock, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of progressive experience in customer service and account management
Posting language: English
Posted: Oct 6, 2026

Original job description

Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia’s market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.

Covia is looking for a dynamic Customer Service Representative I who will have a positive impact on our team located at the Nepheline Syenite Operations in Havelock, ON. The Customer Service Representative I is responsible for efficiently and accurately processing orders, executing defined policies and procedures and advising customers of any changes or impact to their expectations. The CS Rep I will manage all customer orders as assigned in a fast-paced, office environment.

The successful candidate will have the following Key Accountabilities:

Order entry
Order Confirmation
Logistics Coordination
Invoice Block Resolution
Customer Complaint Management
Support Month End Close
Group mailbox management
Primary Support for Inbound Phone Calls
Account Management
Perform Other Duties as Assigned

The successful candidate will have the following Minimum Qualifications:

Associate’s degree in business or related field; Bachelor’s Degree preferred
2+ years of progressive experience in customer service and account management

Basic to intermediate skills in IFS, Salesforce & Microsoft Office, with proficiency in Excel

Ability to learn ERP Databases, particularly order processing and invoicing
Detail orientation and the ability to meet deadlines, while collaborating effectively with all stakeholders
Professional telephone and email etiquette, with an outgoing personality
Self-motivated, highly organized, and enjoys a fast-paced problem-solving service-driven environment
Demonstrated experience contributing within a team of professionals to deliver set targets

Commitment to Our Culture:

Our core values - Safety, Team, Customers, Growth, and Courage - guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success - ensuring a sustainable future for our company.

All Covia Team Members are expected to:

Live the Life-Saving Rules
Build high-performing work teams
Focus on customers
Demonstrate a growth mindset
Do the right thing, always

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality, and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.

The organization offers competitive salaries, advancement opportunities, and a full range of benefits.

Benefits:

Excellent Healthcare Benefits – medical, vision, dental
Pension Plan
Vacation + Paid Holidays
Disability, Life / AD&D, and Long-Term Care Insurances
Employee Assistance Program

An Equal Opportunity Employer

IND2

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More about this job

Responsibilities

The Customer Service Representative I is responsible for accurately processing orders, managing logistics, and resolving customer complaints. They also provide primary support for inbound calls and assist with month-end closing procedures.

Requirements

Candidates must have an associate degree in business or a related field and at least two years of progressive experience in customer service. Proficiency in Microsoft Office, specifically Excel, and the ability to learn ERP databases are required.

Skills

Order entry
Logistics coordination
Customer complaint management
Account management
IFS
Salesforce
Microsoft Office
Excel
ERP databases
Order processing
Invoicing
Telephone etiquette
Email etiquette
Problem-solving
Teamwork
Time management

Benefits

Medical insurance
Vision insurance
Dental insurance
Pension plan
Vacation
Paid holidays
Disability insurance
Life insurance
AD&D insurance
Long-term care insurance
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Minerals solutions
Order entry
Logistics
Invoicing
IFS
Salesforce
Microsoft Office
Excel
ERP
Customer service
Account management
Month end close
Safety
Sustainable development
Communication
Problem-solving
Data entry
Order confirmation
Stakeholder management
Havelock
Manufacturing
Industrial markets

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