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Added 1 min ago
W
Manager, Machine Learning Engineering - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve…
Added 16 mins ago
Directeur Mondial, Analyses et perspectives
Michelin
Montreal, QC · MQC - MONTREAL OFFICE
Collaborer avec les clients et les équipes internes afin de coconstruire des solutions, de clarifier les besoins d’affaires et de convertir les perspectives en projets et décisions concrets.
Added 45 mins ago
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Senior Manager Print Category
HP
Mississauga, ON
- Full-time
…continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. HP Canada’s Talent Acquisition…
Added 45 mins ago
GM
DevOps Software Quality Automation Tools Engineer
General Motors
Markham, ON
- Full-time
As a Software Quality Automation Developer, you will be responsible for design and development of internal platforms, tools and automation frameworks that support engineering teams across…
Added 45 mins ago
GM
Senior DevOps Software Quality Automation Tools Engineer
General Motors
Markham, ON
- Full-time
As a Senior Software Quality Automation Developer, you will Lead the design and development of internal platforms, tools and automation frameworks that support engineering teams across the…
Added 1 hour ago
AC
Chef D'équipe, Chaîne D'approvisionnement/Team Lead, Supply Chain
Aston Carter
Salaberry-de-Valleyfield, QC
- $75.73 to $109.38 CAD / hour
- Contract
Added 1 hour ago
AC
Senior Financial Analyst
Aston Carter
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines,…
Added 2 hours ago
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Senior SAP/BDC BW Consultant
CGI
Toronto, ON
- Full-time
…lead the design and deployment of SAP reporting and analytics solutions across multiple functional areas, while providing regular status updates to CGI and client program/project…
Added 2 hours ago
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Lead Full Stack Developer, Vice President
Citi
Mississauga, ON
- Full-time
…mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the…
Added 2 hours ago
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Senior ServiceNow Architect
EPAM Systems
Canada
- Full-time
ServiceNow Certified Master Architect (CMA) or Certified Application Developer (CAD)
Added 2 hours ago
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Regional Sales Manager - Central Region
耐克森中国
Markham, ON
- Full-time
…the provision of innovative cable systems and services and solutions to better address the current and future needs of our partners and…
Added 2 hours ago
MM
Technical Architect
Mitchell Martin Inc.
Toronto, ON
- $39.2 to $56 USD / hour
- Other
…collaboration with various teams to ensure robust, scalable, and secure…
Added 2 hours ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 2 hours ago
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VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and…
Added 2 hours ago
LT
Technical Architect for Box Capital Markets
Lorven Technologies Inc.
Toronto, ON
- Contract
…client capabilities based on clients systems and 3rd Party solutions to ensure business values are…
Added 2 hours ago
SM
RQ11639 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Support requirements traceability and ensure solutions align with business objectives.
Added 2 hours ago
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Data Engineer
Staffingine LLC
Toronto, ON
- Contract
…and maintaining scalable data pipelines and data processing solutions to support business reporting, analytics, and data integration…
Added 2 hours ago
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RQ11639 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Support requirements traceability and ensure solutions align with business objectives.
Added 2 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 2 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 2 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 2 hours ago
MM
Frontend UI / Full Stack Developer
Mitchell Martin Inc.
Toronto, ON
- $36.75 to $52.5 USD / hour
- Other
Join our team as a Frontend UI / Full Stack Developer based in Toronto, ON. This is a contract role where you will be responsible for both frontend and backend development. You will work…
Added 2 hours ago
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Senior Data Scientist
Hays
Toronto, ON
- Contract
· Design, develop, and deploy GenAI solutions including AI agents, chatbots, and autonomous systems that solve complex business problems
Added 2 hours ago
SM
RQ11639 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Support requirements traceability and ensure solutions align with business objectives.
Added 2 hours ago
ZS
Documentation Specialist
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job TitleChatbot Content Developer – Documentation Modernization & AI EnablementKey Roles & Responsibilities• Review, analyze, and improve technical documentation used as chatbot knowledge…

Cowan Insurance Group

Claims Representative

Hamilton, ON, Canada
Brantford, ON, Canada
Cambridge, ON, Canada

The expected base salary range for this role is $44,700 to $64,000. · Full-time

Apply About employer

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Job details

Pay: The expected base salary range for this role is $44,700 to $64,000.
Job type: Full-time
Experience: A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Posting language: English
Posted: Oct 1, 2026

Original job description

Cowan Insurance Group is looking for a Claims Representative to join our Claims team!

Reporting to the Manager, Claims the successful candidate will be responsible for the reporting, management, and resolution of new and existing property, auto and liability claims for clients. If you are knowledgeable in the insurance industry with policies, products and customer service, we’d love to hear from you!

What you will do:

Serve as the primary point of contact for clients throughout the claims process, ensuring timely and professional communication
Provide exceptional customer service to clients via phone queue and online reports
Review policy coverage, proficiently explain the claims process and set customer expectations
Have regular contact with the customer and insurer to ensure specific milestones are met throughout the claim
Advocate for customers when claims issues arise, challenging the insurer on coverage decisions when necessary
Maintain accurate and up-to-date records in the claims management system
Collaborate with internal teams, including Account Managers and service members

What you will bring:

A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Knowledge of Personal and/or Commercial property, auto & liability policies
High school diploma (or equivalent) required
Ability to interpret policy wordings and explain in a clear and concise manner to clients
Excellent organizational, negotiation, analytical and interpersonal skills
Proficiency in Microsoft Office applications with strong data entry expertise
Collaborative team player with excellent communication abilities and a professional demeanor
Self-starter with ability to multi-task and prioritize competing demands
Strong organizational and time management skills with attention to detail
RIBO License or the ability to obtain
CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company
Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking
You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together
We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one - no waiting period
Company-matched Retirement Savings Plan
Company-paid training and development courses
Community involvement
Hybrid working environment

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $44,700 to $64,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

The Claims Representative is responsible for managing, reporting, and resolving property, auto, and liability claims while serving as the primary point of contact for clients. They must advocate for customers, explain policy coverage, and maintain accurate records within the claims management system.

Requirements

Candidates must have 3-5 years of insurance experience, preferably in claims and customer service, along with a high school diploma. Proficiency in Microsoft Office, strong communication skills, and the ability to obtain a RIBO license are required.

Skills

Claims management
Customer service
Insurance policy interpretation
Negotiation
Analytical skills
Data entry
Microsoft Office
Communication
Time management
Organizational skills
Interpersonal skills
Attention to detail
Problem solving
Conflict resolution

Benefits

Comprehensive benefits plan
Company-paid training and development courses
Community involvement
Hybrid working environment

Visa sponsorship

Not detected in the job text

Keywords

Claims Representative
Insurance
Property Insurance
Auto Insurance
Liability Insurance
Claims Management
Customer Service
Policy Coverage
RIBO License
CAIB
CIP
Microsoft Office
Data Entry
Negotiation
Risk Management
Account Management
Hybrid Work
Client-centric

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