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Added 1 hour ago
D
Manager, Marketing Science
DAC
Toronto, ON
- Full-time
Proove Intelligence, a division of DAC Group, is seeking a talented Manager, Marketing Science to join our growing team of professionals. As a Manager, Marketing Science, you will be…
Added 1 hour ago
AI
Contrôleur/Controller
AutoCanada Inc.
Laval, QC
- Full-time
Added 1 hour ago
AI
Contrôleur/Controller
AutoCanada Inc.
Montreal, QC
- Full-time
Added 2 hours ago
耐
Regional Sales Manager - Central Region
耐克森中国
Markham, ON
- Full-time
Create and manage account plans, including financial objectives and pipeline development
Added 2 hours ago
JC
Sales Manager
Joie Children's Products, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Currently we are looking for a Sales Manager to be our commercial lead for Canada.
Added 2 hours ago
PS
Surgical Sales Territory Manager
Pacific Surgical
Vancouver, BC
- Full-time
We are on a mission to find our next team member - a driven, results-oriented Territory Manager who has more than 2 years of surgical sales experience and resides in the BC Lower Mainland.…
Added 2 hours ago
RN
Workplace System Administrator
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON
- Full-time
…invest in the creation of a Workplace Service and Innovation Manager position. Besides leading the IT helpdesk operations, this position also leads the effort in optimizing the overall…
Added 2 hours ago
G
Account Executive, Expansion L2
Gorgias
Toronto, ON
- Full-time
2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
Added 3 hours ago
Workplace System Administrator
Riverside Natural Foods Ltd.
Toronto, ON
…invest in the creation of a Workplace Service and Innovation Manager position. Besides leading the IT helpdesk operations, this position also leads the effort in optimizing the overall…
Added 3 hours ago
Technical Account Manager Associate II, Google Cloud Consulting
Google
Toronto, ON
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them…
Added 3 hours ago
Technical Account Manager I, Google Cloud Consulting
Google
Toronto, ON
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them…
Added 3 hours ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Guelph, ON
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Delta Guelph…
Added 3 hours ago
Lot Attendant (Porsche Centre Edmonton)
Go Auto
Edmonton, AB
Want to become a General Manager of a dealership one day? MAKE IT HAPPEN, with endless possibilities at Go Auto!
Added 3 hours ago
Lot Attendant (Spruce Grove Hyundai)
Go Auto
Spruce Grove, AB
Want to become a General Manager of a dealership one day? MAKE IT HAPPEN, with endless possibilities at Go Auto!
Added 4 hours ago
RP
Account Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking an Account Manager to drive revenue growth through new business development and strategic account management. This role is responsible for identifying new…
Added 4 hours ago
PB
Senior SEO Strategist
Powered by search
Remote, Canada
- Full-time
- Remote
Comprehensive health spending account and eye/dental/medical benefits for Canadian residents
Added 5 hours ago
CG
Senior Operations Accountant
Cronos Group
Kingsville, ON
- Full-time
Provide financial partnership with the Operations Manager & COO, compile and analyze financial data to identify trends and provide insights for decision-making.
Added 5 hours ago
M
Senior Manager of Software Engineering
Morningstar
Toronto, ON
- Full-time
Continuously improve how engineering teams build and operate software by adopting modern development practices, automation, and operational excellence.
Added 5 hours ago
RH
Controller
Robert Half
Toronto, ON · Etobicoke, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our client, a well-established and respected construction company, is seeking an experienced Accounting Manager / Controller to oversee the day-to-day accounting and financial operations of…
Added 6 hours ago
CC
National Account Manager
Cogent Communications
Mississauga, ON
- Full-time
…Territory focused on the Mid Market and non-named National Account target market segments (up to 500 – 999…
Added 8 hours ago
G
Account Executive, Expansion - L1
Gorgias
Toronto, ON
- Full-time
2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
Added 8 hours ago
LG
Graphic Designer
Lovehoney Group
Ottawa, ON
- Full-time
…across Lovehoney Group. Partnering directly with the Marketing Manager, Americas, your focus will be on creating high-quality print and digital assets that bring our brands and marketing…
Added 10 hours ago
M
Account Manager
MechaTronix
Vancouver, BC
- Full-time
At MechaTronix, we are looking for an Account Manager to further develop our presence in the Canadian market.
Added 10 hours ago
C
Business Development Representative
CYGNVS
Toronto, ON
- Full-time
We're hiring our inaugural Business Development Representative (BDR) team - four BDRs plus a BDR Manager. This is a founding team opportunity: you'll help define how the function runs, not…
Added 11 hours ago
Commercial Account Manager
Yotpo
Toronto, ON
Yotpo's Commercial Account Managers are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within the…

Cowan Insurance Group

Claims Representative

Hamilton, ON, Canada
Brantford, ON, Canada
Cambridge, ON, Canada

The expected base salary range for this role is $44,700 to $64,000. · Full-time

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Applications open in a new tab.

Job details

Pay: The expected base salary range for this role is $44,700 to $64,000.
Job type: Full-time
Experience: A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Posting language: English
Posted: Oct 1, 2026

Original job description

Cowan Insurance Group is looking for a Claims Representative to join our Claims team!

Reporting to the Manager, Claims the successful candidate will be responsible for the reporting, management, and resolution of new and existing property, auto and liability claims for clients. If you are knowledgeable in the insurance industry with policies, products and customer service, we’d love to hear from you!

What you will do:

Serve as the primary point of contact for clients throughout the claims process, ensuring timely and professional communication
Provide exceptional customer service to clients via phone queue and online reports
Review policy coverage, proficiently explain the claims process and set customer expectations
Have regular contact with the customer and insurer to ensure specific milestones are met throughout the claim
Advocate for customers when claims issues arise, challenging the insurer on coverage decisions when necessary
Maintain accurate and up-to-date records in the claims management system
Collaborate with internal teams, including Account Managers and service members

What you will bring:

A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Knowledge of Personal and/or Commercial property, auto & liability policies
High school diploma (or equivalent) required
Ability to interpret policy wordings and explain in a clear and concise manner to clients
Excellent organizational, negotiation, analytical and interpersonal skills
Proficiency in Microsoft Office applications with strong data entry expertise
Collaborative team player with excellent communication abilities and a professional demeanor
Self-starter with ability to multi-task and prioritize competing demands
Strong organizational and time management skills with attention to detail
RIBO License or the ability to obtain
CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company
Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking
You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together
We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one - no waiting period
Company-matched Retirement Savings Plan
Company-paid training and development courses
Community involvement
Hybrid working environment

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $44,700 to $64,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

The Claims Representative is responsible for managing, reporting, and resolving property, auto, and liability claims while serving as the primary point of contact for clients. They must advocate for customers, explain policy coverage, and maintain accurate records within the claims management system.

Requirements

Candidates must have 3-5 years of insurance experience, preferably in claims and customer service, along with a high school diploma. Proficiency in Microsoft Office, strong communication skills, and the ability to obtain a RIBO license are required.

Skills

Claims management
Customer service
Insurance policy interpretation
Negotiation
Analytical skills
Data entry
Microsoft Office
Communication
Time management
Organizational skills
Interpersonal skills
Attention to detail
Problem solving
Conflict resolution

Benefits

Comprehensive benefits plan
Company-paid training and development courses
Community involvement
Hybrid working environment

Visa sponsorship

Not detected in the job text

Keywords

Claims Representative
Insurance
Property Insurance
Auto Insurance
Liability Insurance
Claims Management
Customer Service
Policy Coverage
RIBO License
CAIB
CIP
Microsoft Office
Data Entry
Negotiation
Risk Management
Account Management
Hybrid Work
Client-centric

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