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Added 7 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 7 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 mins ago
Conference Services Manager
Coast Hotels
Canmore, AB
…restaurant, Table Food + Drink. We are seeking a Conference Services…
Added 7 mins ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
Added 7 mins ago
NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
Added 7 mins ago
NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
Added 7 mins ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 USD / hour
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
Added 7 mins ago
NA
Labourer
New Age Group
Concord, ON
- $28 CAD / hour
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
Added 37 mins ago
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Parkland Corporation
Calgary, AB
- Full-time
4+ years of dedicated experience as a Salesforce Product Owner, Business Analyst, or Product Manager leading technical delivery in an enterprise environment.
Added 37 mins ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
4+ years of dedicated experience as a Salesforce Product Owner, Business Analyst, or Product Manager leading technical delivery in an enterprise environment.
Added 37 mins ago
WC
(CAN) Consumables Associate PT
Walmart Canada
Vancouver, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 37 mins ago
WC
(CAN) Cashier
Walmart Canada
Burnaby, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 37 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Surrey, BC
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 37 mins ago
B
Versatile Technologist (Versatile Technologist-General)
Boeing
Winnipeg, MB · CAN - Winnipeg, Canada
- Full-time
Boeing Canada Winnipeg is seeking Network Administrator, reporting to the Senior Information Technology Manager, working out of the Winnipeg, Manitoba, Canada office.
Added 52 mins ago
L
Software Development Manager
LawDepot
Remote, Canada
- Full-time
- Remote
LawDepot is looking to recruit a Software Development Manager to lead the teams responsible for our contract platform and internal content management system (CMS) editor experience. This…
Added 1 hour ago
Sales Associate-Retail
Roots
Vancouver, BC
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
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Site Administrator
Del Property Management
ON
…condominium properties, providing comprehensive administrative support and resident services. This role acts as the first point of contact for residents, board members, and service…
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Del Property Management
ON
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Working with the General Manager, some of your responsibilities will include:
Added 1 hour ago
Business Development Manager, Ontario - Maintenance Industry
United Services Group
Ajax, ON · Brampton, ON · Guelph, ON · Kitchener, ON · Mississauga, ON · Toronto, ON
…to head office. In addition, this role will participate in customer focused events such as trade shows, customer or company sponsored events, and develop and promote customer appreciation…
Added 1 hour ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Camrose, AB
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
JF
Spécialiste en Acquisition de Talents Bilingue / Bilingual Talent Acquisition Specialist
JG fruits et légumes
Chambly, QC · J.G. Rive-Sud & Legumes Inc-Québec-JGL
- Full-time
…a pivotal role in identifying and attracting top talent to support our organization's growth and…
Added 1 hour ago
W
(CAN) Part-Time Over-the-Counter Associate
Walmart
Stratford, ON
- Part-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 1 hour ago
W
(CAN) Asset Protection Associate
Walmart
Surrey, BC
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…

Cowan Insurance Group

Account Manager

Cambridge, ON, Canada

The expected base salary range for this role is $44,700 to $64,000. · Full-time

Apply About employer

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Job details

Pay: The expected base salary range for this role is $44,700 to $64,000.
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 2+ years of personal insurance experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Cowan Insurance Group is looking for Account Managers to join our Personal Insurance Team!

This position reports to the Manager, Personal Insurance. As an Account Manager, you provide exceptional service to our Personal Insurance customers and insurance markets by servicing and maintaining the existing portfolio. You are knowledgeable in personal insurance policies coverages and products. You are a strong communicator, self-motivated and able to work independently and in a team environment.

What you will do:

You will respond and provide guidance and advice to policyholders through customer calls and emails inquiries
Complete coverage reviews and recommendations and address client concerns
Document client discussions in our Broker Management system (EPIC)
Adhere to customer service standards and proper use of activity codes in EPIC and labeling procedures to ensure files are complete
Take a client centric and consultative approach to provide solutions that add value to our customers
Contribute to department sales goals through account rounding (upselling) and referrals while maintaining client retention and relationship, in accordance with department standards

What you will bring:

RIBO license or ability to obtain
2+ years of personal insurance experience
Strong customer service and caring attitude
Excellent communication skills, both written and verbal, excelling in areas of negotiation
Demonstrates sound judgement, ethics and integrity
Excellent computer skills and knowledge of MS Office products
Exceptional organization skills with an ability to prioritize tasks and manage time effectively in a fast-paced environment
CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one - no waiting period
Company-matched Retirement Savings Plan
Company-paid training and development courses
Community involvement
Hybrid work environment

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $44,700 to $64,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Serve personal insurance policyholders by responding to inquiries, providing coverage guidance, reviewing policies, and documenting client discussions in EPIC. Maintain client relationships and retention while contributing to sales goals through account rounding, upselling, and referrals.

Requirements

Applicants need a RIBO license or the ability to obtain one, at least two years of personal insurance experience, strong customer service and communication skills, and proficiency with computers and Microsoft Office. CAIB or CIP designation, or progress toward either, is an asset; strong judgment, organization, and time-management skills are also expected.

Skills

Personal Insurance
Customer Service
Policy Coverage Reviews
Communication
Negotiation
Sales and Upselling
Referrals
Client Retention
Documentation
Organization
Time Management
Judgment and Integrity
Microsoft Office
EPIC Broker Management System

Benefits

Comprehensive Benefits Plan
Company-Paid Training and Development Courses
Community Involvement
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
RIBO License
CAIB
CIP
EPIC
Microsoft Office
Policy Coverage
Coverage Reviews
Customer Service
Account Management
Account Rounding
Upselling
Referrals
Client Retention
Insurance Markets
Broker Management System
Activity Codes
File Documentation
Negotiation
Communication
Time Management
Organization
Consultative Approach
Insurance

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