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Added 6 mins ago
Personal Support Worker - Med/Surg/Overflow - Temporary Full-Time (2026-214)
Collingwood General and Marine Hospital
Collingwood, ON
Full-time · Temporary
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Added 6 mins ago
Registered Practical Nurse - Med/Surg/Overflow - Temporary Full-Time (2026-212)
Collingwood General and Marine Hospital
Collingwood, ON
Full-time · Temporary
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Added 6 mins ago
Registered Practical Nurse - Med/Surg/Overflow - Temporary Part-Time (2026-213)
Collingwood General and Marine Hospital
Collingwood, ON
Part-time · Temporary
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Added 6 mins ago
Events Coordinator
Toronto Region Board of Trade
Toronto, ON
Contract
…compensation will evolve to reflect that progress. Regular development check-ins with your manager keep your path clear and your momentum…
Added 6 mins ago
Registered Nurse - Med/Surg/Overflow - Temporary Part-Time (2026-211)
Collingwood General and Marine Hospital
Collingwood, ON
Part-time · Temporary
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Added 6 mins ago
Registered Nurse - Med/Surg/Overflow - Temporary Full-Time (2026-210)
Collingwood General and Marine Hospital
Collingwood, ON
Full-time · Temporary
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Added 6 mins ago
Registered Nurse - Emergency - Permanent Part-Time (2026-209)
Collingwood General and Marine Hospital
Collingwood, ON
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Added 6 mins ago
Gestionnaire des garanties / Warranty Manager
Airbus
Montreal, QC
Full-time
Added 6 mins ago
CUPE 2331 Temporary Specialized Educational Intervenor - Area South and West
York Catholic District School Board
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Temporary
…Article 8.01e of the CUPE 2331 Collective Agreement, upon the Manager of Human Resources becoming aware of the return to work of the permanent employee, supply employees placed into long…
Added 6 mins ago
Coordinator, Events
Toronto Region Board of Trade
Toronto, ON
Contract
…compensation will evolve to reflect that progress. Regular development check-ins with your manager keep your path clear and your momentum…
Added 6 mins ago
Collections Strategy Analyst (Analytics)
goeasy Ltd.
Mississauga, ON
Full-time
Assist leadership by supporting the development of risk models for the purposes of collections strategy.
Added 6 mins ago
Team Manager, Collections
goeasy Ltd.
Mississauga, ON
Full-time
A day in the life of a Team Manager, Collections:
Added 6 mins ago
Probationary / Permanent - Primary Team Member/ Teacher of the Arts (0.58 FTE)
Halton Catholic District School Board
Burlington, ON
Full-time
The Halton Catholic District School Board (HCDSB), in partnership with home and Church, is an inclusive and equitable learning community dedicated to providing excellence in Catholic…
Added 6 mins ago
Manager, Communications
Surrey Schools (School District #36 Surrey)
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…82,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students. The…
Added 6 mins ago
Operational Resilience Analyst
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Mississauga, ON
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The Operational Resilience Analyst supports the development, execution and continuous improvement of goeasy’s enterprise Operational Resilience Program. The role provides structured…
Added 6 mins ago
Supervisor, Child and Family Program Services (BSW/MSW) - Permanent Full-Time
VHA Home HealthCare
Mississauga, ON
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Reporting to the Manager, Client Care & Operations – West, you will provide comprehensive mental health and case management for Mental Health Support for Families with Children Program…
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Regulatory Affairs Specialist
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Toronto, ON · Etobicoke, ON
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…products throughout the product lifecycle, from concept and development through commercialization and market launch. This role supports regulatory initiatives by reviewing product…
Added 6 mins ago
PASS - Student Services Support Liaison
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Kitchener, ON
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Under the direction of the Senior Manager of Student Services, the Student Services Support Liaison provides system-wide leadership, support, and coordination for Child and Youth Care…
Added 6 mins ago
Registered Early Childhood Educator (RECE) - Regular - Steve MacLean PS - CORE/PM (10:45am - 6:15pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
Part-time
…quality and effective play-based education to support enhanced learning and cognitive, emotional and social development for Junior and Senior Kindergarten students in a full-day Early…
Added 6 mins ago
Bilingual Technical Support Team Lead
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Richmond Hill, ON
$64,300 to $80,350 USD / year
Full-time
As the Technical Support Team Lead, you will be responsible for the supervision and development of a team of Technical Support Agents, providing quality support to our internal customers.…
Added 6 mins ago
Data Operations Engineer
goeasy Ltd.
Mississauga, ON
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Perform SQL development, troubleshooting, and operational support activities across enterprise SQL Server environments.
Added 6 mins ago
Adjoint.e administratif.ve
Altis
Montreal, QC
$65,000 to $75,000 CAD / year
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…leaders who have different working styles, contribute to business development and office initiatives, and have the opportunity to understand the “why” behind processes so you can anticipate…
Added 6 mins ago
Jr. Product Engineer
Semtech
Burlington, ON
Full-time
We are looking for a Junior NPI Product Engineer to join our team. This role supports new product development activities - from early-stage development through production transfer - working…
Added 6 mins ago
Registered Early Childhood Educator (RECE) - TERM - Huntley Centennial PS - CORE/AM (50%: 11:00am - 2:45pm) to (100%: 7:15am - 2:45pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
Part-time
…quality and effective play-based education to support enhanced learning and cognitive, emotional and social development for Junior and Senior Kindergarten students in a full-day Early…
Added 6 mins ago
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
$21 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…

Cowan Insurance Group

Claims Representative

Brantford, ON, Canada

Pay: $45,700 to $64,000 CAD / year
Job type: Full-time
Apply by: Mar 30, 2027
Experience: A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Cowan Insurance Group is looking for a Claims Representative to join our Claims team!

Reporting to the Manager, Claims the successful candidate will be responsible for the reporting, management, and resolution of new and existing property, auto and liability claims for clients. If you are knowledgeable in the insurance industry with policies, products and customer service, we’d love to hear from you!

What you will do:

Serve as the primary point of contact for clients throughout the claims process, ensuring timely and professional communication

Provide exceptional customer service to clients via phone queue and online reports

Review policy coverage, proficiently explain the claims process and set customer expectations

Have regular contact with the customer and insurer to ensure specific milestones are met throughout the claim

Advocate for customers when claims issues arise, challenging the insurer on coverage decisions when necessary

Maintain accurate and up-to-date records in the claims management system

Collaborate with internal teams, including Account Managers and service members

What you will bring:

A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background

Knowledge of Personal and/or Commercial property, auto & liability policies

High school diploma (or equivalent) required

Ability to interpret policy wordings and explain in a clear and concise manner to clients

Excellent organizational, negotiation, analytical and interpersonal skills

Proficiency in Microsoft Office applications with strong data entry expertise

Collaborative team player with excellent communication abilities and a professional demeanor

Self-starter with ability to multi-task and prioritize competing demands

Strong organizational and time management skills with attention to detail

RIBO License or the ability to obtain

CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary

Participate in our comprehensive benefits plan on day one - no waiting period

Company-matched Retirement Savings Plan

Company-paid training and development courses

Community involvement

Hybrid working environment

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $45,700 to $64,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Manage new and existing property, auto, and liability claims, serving as the primary client contact and providing clear, timely communication throughout the claims process. Review coverage, coordinate with insurers and internal teams, advocate for clients when issues arise, and maintain accurate claims records.

Requirements

Requires 3–5 years of insurance experience, preferably in claims and customer service, knowledge of personal and/or commercial property, auto, and liability policies, and a high school diploma or equivalent. Candidates should be able to interpret policy wording, communicate clearly, manage competing priorities, and use Microsoft Office; a RIBO license or progress toward CAIB or CIP is an asset.

Skills

Claims Management
Customer Service
Policy Coverage Interpretation
Property Claims
Auto Claims
Liability Claims
Client Communication
Negotiation
Analytical Skills
Organization
Time Management
Data Entry
Microsoft Office
Claims Management Systems
Multitasking
Attention To Detail

Benefits

Comprehensive Benefits Plan
Company-Paid Training And Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Claims Management
Property Claims
Auto Claims
Liability Claims
Personal Insurance
Commercial Insurance
Policy Coverage
Policy Wording
Customer Service
Client Communication
Claims Resolution
Insurer Coordination
Claims Management System
Microsoft Office
Data Entry
Negotiation
Analytical Skills
RIBO License
CAIB
CIP
Account Managers
Risk Management
Background Checks

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