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Jobs in Canada

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Added 12 mins ago
Assistant Store Manager - Queen St
Bailey Nelson
Toronto, ON
Full-time
Bailey Nelson is currently in search of an incredible Assistant Store Manager to join our fast-growing Australian brand with big expansion across Canada and unlimited growth potential for…
Added 12 mins ago
Associate, Operations II
RBC
Toronto, ON
Full-time
…questions independently seeking assistance from Team Lead or Manager as appropriate following established department…
Added 12 mins ago
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
PwC
Ottawa, ON · Toronto, ON
Full-time
Manage defined workstreams or project components with guidance and build working relationships with client stakeholders at the manager and director levels.
Added 26 mins ago
Associate, Incident Response
Kroll
Canada
Full-time
Supports the Case Manager in the effective running of an assignment through to its closure, providing input to structuring projects, managing resources, presenting findings and providing…
Added 26 mins ago
Senior Mechanical Pumping Engineer
Associated Engineering
Vancouver, BC
Full-time
…individuals to join our team, you will report to the Conveyance Group Manager. Our team also undertakes energy efficiency studies and condition assessments of existing pumping stations, and…
Added 26 mins ago
Senior Project Manager, Enterprise Portfolio Management
Federated Co-operatives Limited
Saskatoon, SK
Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Project Manager, Enterprise Portfolio Management, on a permanent basis, on our Business Project Management team. This position is a…
Added 26 mins ago
Manager, MX Sales Platform
Samsung Electronics
Mississauga, ON
Full-time
Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
Added 26 mins ago
Responsable du succès client (CSM)
Spordle
Boisbriand, QC
Full-time
Spordle is currently seeking a passionate Customer Success Manager (CSM) to join its dynamic team and help shape the future of sports management technology!
Added 26 mins ago
Sales Development Representative
Owner.com
Toronto, ON · Greater Toronto Area, Canada
Full-time
Owner.com is looking to hire a Sales Development Representative to join our growing revenue team. This role is best suited for people who are passionate about helping small businesses grow,…
Added 27 mins ago
Assistant Gas Bar Manager - Full Time
Co-op
Carman, MB
Full-time
Homestead Co-op is hiring a Gas Bar Assistant Manager to join our team. The role is based out of our Carman Gas Bar in Carman, MB.
Added 27 mins ago
Senior Project Manager, Enterprise Portfolio Management
Co-op
Saskatoon, SK
Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Project Manager, Enterprise Portfolio Management, on a permanent basis, on our Business Project Management team. This position is a…
Added 27 mins ago
Analyst, Investment Accounting
OMERS
Toronto, ON · Head Office Toronto
Full-time
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
Added 27 mins ago
Senior Analyst, Investment Accounting
OMERS
Toronto, ON · Head Office Toronto
Full-time
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
Added 27 mins ago
Group Manager, Finance
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 27 mins ago
Senior Manager, Governance & Control, Road To Strong
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 27 mins ago
Gestionnaire de programme, FIR / Program Manager, Founders in Residence
Mila - Institut québécois d'intelligence artificielle
Remote, Canada
Full-time · Remote
…in artificial intelligence, and more specifically in machine learning, deep learning and reinforcement learning. Recognized worldwide for its important contributions to the field of deep…
Added 27 mins ago
Project Manager (24-month contract)
Champion Petfoods
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Project Manager (24-month contract) to join our rapidly growing company.
Added 27 mins ago
Account Manager
Amrize
AB · Calgary, AB
Join Amrize as a Account Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building North…
Added 27 mins ago
Category Business Manager
Canadian Tire Corporation
Toronto, ON
Full-time
…financial plans of their merchandising categories through the development and execution of assortment, pricing and promotional plans. This role is an exciting opportunity to play a key role…
Added 27 mins ago
Project Manager (24-month contract)
Mars
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Project Manager (24-month contract) to join our rapidly growing company.
Added 27 mins ago
Attendance Specialist
Government of Alberta
AB
Reporting to the OSAR Manager, the Attendance Specialist provides leadership and expertise on student attendance, re-engagement in learning, and chronic absenteeism. The position applies…
Added 27 mins ago
Fort McMurray - Part-time Merchandiser (6 Month Contract)
CONA Services
Fort McMurray, AB
Part-time
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 27 mins ago
Warehouse Supervisor
CONA Services
Richmond, BC
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 27 mins ago
Fort McMurray - Part-time Merchandiser (6 Month Contract)
CONA Services
Fort McMurray, AB
Part-time
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 41 mins ago
Directeur des opérations / Manager, Operations
BGO Real Estate
Montreal, QC
Full-time

Cowan Insurance Group

Claims Representative

Hamilton, ON, Canada

Pay: $45,700 to $64,000 CAD / year
Job type: Full-time
Apply by: Mar 30, 2027
Experience: A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Cowan Insurance Group is looking for a Claims Representative to join our Claims team!

Reporting to the Manager, Claims the successful candidate will be responsible for the reporting, management, and resolution of new and existing property, auto and liability claims for clients. If you are knowledgeable in the insurance industry with policies, products and customer service, we’d love to hear from you!

What you will do:

Serve as the primary point of contact for clients throughout the claims process, ensuring timely and professional communication

Provide exceptional customer service to clients via phone queue and online reports

Review policy coverage, proficiently explain the claims process and set customer expectations

Have regular contact with the customer and insurer to ensure specific milestones are met throughout the claim

Advocate for customers when claims issues arise, challenging the insurer on coverage decisions when necessary

Maintain accurate and up-to-date records in the claims management system

Collaborate with internal teams, including Account Managers and service members

What you will bring:

A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background

Knowledge of Personal and/or Commercial property, auto & liability policies

High school diploma (or equivalent) required

Ability to interpret policy wordings and explain in a clear and concise manner to clients

Excellent organizational, negotiation, analytical and interpersonal skills

Proficiency in Microsoft Office applications with strong data entry expertise

Collaborative team player with excellent communication abilities and a professional demeanor

Self-starter with ability to multi-task and prioritize competing demands

Strong organizational and time management skills with attention to detail

RIBO License or the ability to obtain

CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary

Participate in our comprehensive benefits plan on day one - no waiting period

Company-matched Retirement Savings Plan

Company-paid training and development courses

Community involvement

Hybrid working environment

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $45,700 to $64,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Manage and resolve new and existing property, auto, and liability claims, serving as the primary contact for clients and providing clear, timely communication throughout the process. Review coverage, coordinate with insurers and internal teams, advocate for clients when issues arise, and maintain accurate claims records.

Requirements

Requires 3–5 years of insurance experience, preferably in claims and customer service, knowledge of personal and/or commercial property, auto, and liability policies, and a high school diploma or equivalent. Candidates should be able to interpret and explain policy wording, communicate and negotiate effectively, manage competing priorities, and use Microsoft Office; a RIBO license or progress toward CAIB or CIP is an asset.

Skills

Claims Management
Customer Service
Insurance Policy Interpretation
Property Claims
Auto Claims
Liability Claims
Client Communication
Negotiation
Analytical Skills
Organization
Time Management
Attention To Detail
Data Entry
Microsoft Office
Prioritization
Team Collaboration

Benefits

Comprehensive Benefits Plan
Company-Paid Training And Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Claims Management
Property Claims
Auto Claims
Liability Claims
Insurance
Personal Insurance
Commercial Insurance
Policy Coverage
Policy Wording
Customer Service
Claims Resolution
Claims Management System
Client Communication
Insurer Coordination
Claims Advocacy
Microsoft Office
Data Entry
Negotiation
Analytical Skills
RIBO License
CAIB
CIP
Account Managers
Risk Management

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