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Added 13 mins ago
WC
(CAN) Manager, Specialty Compliance and Ethics - IF– Level II Testing & Monitoring
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Manager, Specialty Compliance and Ethics - Level II Testing & Monitoring executes risk-based compliance reviews and drives continuous improvement across the…
Added 13 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
The Registered Nurse (RN) on Unit 4E4 reports to the Unit Manager, Pediatric Medicine. Unit 4E4 is a 25-bed pediatric inpatient unit that provides care for patients from infancy to 18 years…
Added 13 mins ago
AH
Registered Nurse
Alberta Health Services
Fort Saskatchewan, AB
- Part-time
…who emphasize training, a robust orientation and professional development. As you expand your experience, you will have the opportunity to advance your clinical skills in multiple areas of…
Added 13 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
The Registered Nurse (RN) on Unit 4E4 reports to the Unit Manager, Pediatric Medicine. Unit 4E4 is a 25-bed pediatric inpatient unit that provides care for patients from infancy to 18 years…
Added 13 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…quality patient care and to support the professional growth and development of our staff. The Registered Nurse (RN) will report to the Unit Manager and as such will be an integral member of…
Added 13 mins ago
AH
Associate Manager, Surgical Services
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Associate Manager, Surgical Services (AMSS) is responsible for the operational leadership and coordination of perioperative services at the Cross Cancer Institute, ensuring the delivery…
Added 13 mins ago
AH
Physiotherapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…50 km east of Calgary. Reporting to the Rural Allied Health Manager (Adults) the Physiotherapist will work with our existing rehabilitation team to provide integrated rehabilitation…
Added 13 mins ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…directly to FMC Site Executive Director. The Senior Project Manager is responsible for leading, coordinating, and delivering site-wide projects, operational initiatives, and service…
Added 13 mins ago
AH
Senior Advisor
Alberta Health Services
Calgary, AB
- Full-time
Reporting to the Program Manager, Accreditation, the Senior Advisor – Accreditation, provides provincial leadership, consultation, and strategic expertise to support the achievement and…
Added 13 mins ago
B
Live-in Resident Manager
Boardwalk
Victoria, BC
- Full-time
Added 14 mins ago
Supervisor – Electrical Assembly
Tigercat | MacDonald Steel
Brant, ON
Reporting to the Plant Manager, the Assembly Supervisor is responsible for leading the operations of the afternoon shipping / receiving and assembly department, including Wire Harness and…
Added 14 mins ago
Sales Catering Manager Mat Leave 12 month contract
Coast Hotels
Calgary, AB
We are looking for a Sales Catering Manager to fill a 12 month maternity leave role who will contribute to the overall success of Coast Calgary University Area Hotel by APA by providing…
Added 14 mins ago
Full - Time Supervisor
JD Sports / Livestock / Size?
Montreal, QC
…delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as…
Added 14 mins ago
Richmond (3) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Richmond, BC
Enforce store standards in the absence of store manager or assistant manager.
Added 14 mins ago
OO
Managing Director - Private Pension Plans
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
(1*) At the manager’s discretion, OSFI may consider candidates who do not possess the stated education but meet the combination of experience and education or training if concrete examples…
Added 14 mins ago
P
Retail Supervisor- Full Time
PUMA
Niagara-on-the-Lake, ON · Outlet Niagara on the Lake
- Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
Added 28 mins ago
MG
Accounting Manager
Mikisew Group
Enoch, AB
- Full-time
…maintenance, logistics and construction. We foster the responsible development of our land’s resources while powering sustainable economic progress in our communities and beyond. Mikisew is…
Added 28 mins ago
TM
Area Parts & Service Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…is a permanent, full-time opportunity and will report to the Manager, Parts and Service. The selected candidate will communicate, process, information and policies between TCI and various…
Added 28 mins ago
TM
Operational Excellence Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
…principles. The Operational Excellence Analyst reports to the Manager of Business Innovation and will be based at the Markham Head…
Added 28 mins ago
M
Chargé(e) de projets agiles
Mirego
Montreal, QC · Quebec, QC
- Full-time
…effective way for us to create real value. As an Agile Project Manager, you are at the heart of this dynamic. You support the team throughout the execution of projects, identify obstacles…
Added 28 mins ago
QP
Manager, AI Delivery
QuadReal Property Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 28 mins ago
QP
Area Manager, Self-Storage
QuadReal Property Group
Vancouver, BC
- Full-time
…by QuadReal Property Group, a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. With locations across Greater Vancouver,…
Added 28 mins ago
QP
Maintenance Technician
QuadReal Property Group
Oliver, BC
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 28 mins ago
E
Senior Project Manager IT - SaaS
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
Role: The Senior Project Manager IT - SaaS reports to the AVP, Product Management and works closely with multiple product team and 3 other AVP. The incumbent will ensure that the projects…
Added 28 mins ago
D
Account Manager, Business
Desjardins
Laval, QC · Montreal, QC · Saint-Jérôme, QC · Complexe Desjardins Montréal
- Full-time
As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and…

Cowan Insurance Group

Claims Representative

Cambridge, ON, Canada

$45,700 to $64,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,700 to $64,000 CAD / year
Job type: Full-time
Apply by: Mar 30, 2027
Experience: A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Posting language: English
Posted: Oct 1, 2026

Original job description

Cowan Insurance Group is looking for a Claims Representative to join our Claims team!

Reporting to the Manager, Claims the successful candidate will be responsible for the reporting, management, and resolution of new and existing property, auto and liability claims for clients. If you are knowledgeable in the insurance industry with policies, products and customer service, we’d love to hear from you!

What you will do:

Serve as the primary point of contact for clients throughout the claims process, ensuring timely and professional communication

Provide exceptional customer service to clients via phone queue and online reports

Review policy coverage, proficiently explain the claims process and set customer expectations

Have regular contact with the customer and insurer to ensure specific milestones are met throughout the claim

Advocate for customers when claims issues arise, challenging the insurer on coverage decisions when necessary

Maintain accurate and up-to-date records in the claims management system

Collaborate with internal teams, including Account Managers and service members

What you will bring:

A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background

Knowledge of Personal and/or Commercial property, auto & liability policies

High school diploma (or equivalent) required

Ability to interpret policy wordings and explain in a clear and concise manner to clients

Excellent organizational, negotiation, analytical and interpersonal skills

Proficiency in Microsoft Office applications with strong data entry expertise

Collaborative team player with excellent communication abilities and a professional demeanor

Self-starter with ability to multi-task and prioritize competing demands

Strong organizational and time management skills with attention to detail

RIBO License or the ability to obtain

CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary

Participate in our comprehensive benefits plan on day one - no waiting period

Company-matched Retirement Savings Plan

Company-paid training and development courses

Community involvement

Hybrid working environment

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $45,700 to $64,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Manage and resolve new and existing property, auto, and liability claims, serving as the primary contact for clients and providing clear, timely communication throughout the process. Review coverage, coordinate with insurers and internal teams, advocate for clients when issues arise, and maintain accurate claims records.

Requirements

Requires 3–5 years of insurance experience, preferably in claims and customer service, knowledge of personal and/or commercial property, auto, and liability policies, and a high school diploma or equivalent. Candidates should be able to interpret policy wording, communicate clearly, manage competing priorities, and use Microsoft Office; a RIBO license or progress toward CAIB or CIP is an asset.

Skills

Claims Management
Insurance Policy Interpretation
Customer Service
Claims Resolution
Client Communication
Negotiation
Analytical Skills
Organization
Time Management
Attention To Detail
Data Entry
Microsoft Office
Multitasking
Prioritization
Interpersonal Skills
Team Collaboration

Benefits

Competitive Salary
Comprehensive Benefits Plan
Company-Paid Training And Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Claims Management
Property Claims
Auto Claims
Liability Claims
Insurance
Personal Insurance
Commercial Insurance
Policy Coverage
Policy Interpretation
Claims Resolution
Customer Service
Client Communication
Insurer Coordination
Claims Management System
Microsoft Office
Data Entry
Negotiation
Analytical Skills
RIBO License
CAIB
CIP
Account Management

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