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Added 14 mins ago
FT
Experienced Tire Technician (Sherwood Park)
Fountain Tire
Sherwood Park, AB
- Other
We will develop your skills and certifications with our excellent training & opportunities for advancement
Added 14 mins ago
FT
Service Truck Driver (Red Deer, Edgar Industrial)
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Red Deer, AB
- Other
We will develop your skills and certifications with our excellent training
Added 28 mins ago
SB
Kitchen Team Member
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Calgary, AB
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Ongoing training and development, with the opportunity to fast track your career
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- Part-time
Ongoing training and development, with the opportunity to fast track your career
Added 28 mins ago
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Team Member
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Calgary, AB
- Part-time
Ongoing training and development, with the opportunity to fast track your career
Added 28 mins ago
G
Deputy Program Manager, Airborne MAISR Program
govconcareershub.com
Ottawa, ON
- Full-time
We are currently hiring for a Deputy Program Manager (DPM) to support our Manned Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support (ISS) Program. This is a…
Added 28 mins ago
RH
Operations - Custodian (Casual)
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Vancouver, BC
- Full-time
…Also interacts with and takes direction from the Operations Manager or designate as…
Added 28 mins ago
RS
restaurant manager
Red Swan Pizza
Edmonton, AB
- Full-time
Added 28 mins ago
EC
Run Specialist
Enroute Cycling
Richmond, BC
- Full-time
Guide customers on apparel, accessories, and nutrition for training and racing
Added 28 mins ago
CL
restaurant manager
Chopped Leaf
Camrose, AB
- Full-time
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Added 28 mins ago
SC
Media Asset Management Assistant
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- Full-time
…BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature…
Added 28 mins ago
M(
Media Asset Management Assistant
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
- Part-time
…BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature…
Added 28 mins ago
GC
gas station manager
Grande Cache Coal Corp
Grande Cache, AB
- Full-time
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Added 28 mins ago
MO
logistics manager - transportation
Moving On Up Home Solutions Ltd.
Victoria, BC
- Full-time
Provides awareness training to employees to create a welcoming work environment for youth
Added 59 mins ago
TC
Assistant Store Manager Winners - Plaza Hawkesbury
TJX Canada – Winners, Marshalls, HomeSense
Hawkesbury, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 59 mins ago
CB
Power Washing & Window Cleaning Technician
Clean Break Home Services
Vancouver, BC
- Full-time
1–2 years of experience in exterior cleaning, power washing, or general labour (training available).
Added 59 mins ago
B
Community Residential Manager
Boardwalk
Red Deer, AB
- Full-time
Added 59 mins ago
C
Senior Systems Analyst, Production Support
CBC/Radio-Canada
Vancouver, BC
- Full-time
Provide support, training and mentorship to junior staff and colleagues.
Added 59 mins ago
S
Rotating Equipment Manager
Shell
Scotford, AB
- Full-time
The Rotating Equipment Manager provides technical leadership across rotating equipment disciplines, driving the implementation of programs that enhance equipment performance and…
Added 59 mins ago
S
Asset Integrity Manager
Shell
Scotford, AB
- Full-time
The Asset Integrity Manager is responsible for overseeing and ensuring the effectiveness of the Pressure Equipment Integrity Management system to minimize process safety and reliability…
Added 59 mins ago
Compliance Assurance Lead
Government of Alberta
Peace River, AB
Reporting to the Compliance Manager (CM) this position provides leadership as the most senior peer to the regional compliance team comprised of inspectors and investigators. This position…
Added 1 hour ago
FT
Inside Sales Representative, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
We will develop your skills and certifications with our excellent training program & opportunity for advancement
Added 1 hour ago
FT
Commercial Tire Technician, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
We will develop your skills and certifications with our excellent training
Added 1 hour ago
DB
Alterations Specialist
David's Bridal
Cambridge, ON
- $21.55 to $23.9 CAD / hour
- Full-time
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 1 hour ago
EH
Supervisor, Clinical Program Casual
Edgewood Health Network Inc
Toronto, ON
- $43.27 to $57.69 CAD / hour
…and effectiveness of the program. The Supervisors, Clinical Manager, and Clinical Director work collaboratively to assess, treat, and support clients seeking help for substance, as well as…

Cowan Insurance Group

Claims Representative

Cambridge, ON, Canada

$45,700 to $64,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,700 to $64,000 CAD / year
Job type: Full-time
Apply by: Mar 30, 2027
Experience: A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Posting language: English
Posted: Oct 1, 2026

Original job description

Cowan Insurance Group is looking for a Claims Representative to join our Claims team!

Reporting to the Manager, Claims the successful candidate will be responsible for the reporting, management, and resolution of new and existing property, auto and liability claims for clients. If you are knowledgeable in the insurance industry with policies, products and customer service, we’d love to hear from you!

What you will do:

Serve as the primary point of contact for clients throughout the claims process, ensuring timely and professional communication

Provide exceptional customer service to clients via phone queue and online reports

Review policy coverage, proficiently explain the claims process and set customer expectations

Have regular contact with the customer and insurer to ensure specific milestones are met throughout the claim

Advocate for customers when claims issues arise, challenging the insurer on coverage decisions when necessary

Maintain accurate and up-to-date records in the claims management system

Collaborate with internal teams, including Account Managers and service members

What you will bring:

A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background

Knowledge of Personal and/or Commercial property, auto & liability policies

High school diploma (or equivalent) required

Ability to interpret policy wordings and explain in a clear and concise manner to clients

Excellent organizational, negotiation, analytical and interpersonal skills

Proficiency in Microsoft Office applications with strong data entry expertise

Collaborative team player with excellent communication abilities and a professional demeanor

Self-starter with ability to multi-task and prioritize competing demands

Strong organizational and time management skills with attention to detail

RIBO License or the ability to obtain

CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary

Participate in our comprehensive benefits plan on day one - no waiting period

Company-matched Retirement Savings Plan

Company-paid training and development courses

Community involvement

Hybrid working environment

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $45,700 to $64,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Manage and resolve new and existing property, auto, and liability claims, serving as the primary contact for clients and providing clear, timely communication throughout the process. Review coverage, coordinate with insurers and internal teams, advocate for clients when issues arise, and maintain accurate claims records.

Requirements

Requires 3–5 years of insurance experience, preferably in claims and customer service, knowledge of personal and/or commercial property, auto, and liability policies, and a high school diploma or equivalent. Candidates should be able to interpret policy wording, communicate clearly, manage competing priorities, and use Microsoft Office; a RIBO license or progress toward CAIB or CIP is an asset.

Skills

Claims Management
Insurance Policy Interpretation
Customer Service
Claims Resolution
Client Communication
Negotiation
Analytical Skills
Organization
Time Management
Attention To Detail
Data Entry
Microsoft Office
Multitasking
Prioritization
Interpersonal Skills
Team Collaboration

Benefits

Competitive Salary
Comprehensive Benefits Plan
Company-Paid Training And Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Claims Management
Property Claims
Auto Claims
Liability Claims
Insurance
Personal Insurance
Commercial Insurance
Policy Coverage
Policy Interpretation
Claims Resolution
Customer Service
Client Communication
Insurer Coordination
Claims Management System
Microsoft Office
Data Entry
Negotiation
Analytical Skills
RIBO License
CAIB
CIP
Account Management

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