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Added 7 mins ago
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Senior Manager, Collections & Recoveries Strategy
BMO
Toronto, ON · BMOPLACE
- Full-time
Strong stakeholder management and influencing skills; able to simplify complex concepts.
Added 7 mins ago
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Mortgage Specialist
BMO
Winnipeg, MB
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 7 mins ago
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Personal Banking Associate
BMO
Granby, QC · Knowlton, QC
- Full-time
Completes complex & diverse tasks within given rules/limits.
Added 10 mins ago
FC
Associate, Asset Management
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Toronto, ON
- Full-time
Fiera Capital is a global independent asset manager with an entrepreneurial culture and a clear vision: to deliver disciplined, high-conviction investment solutions that create lasting…
Added 38 mins ago
PI
Senior Product Manager, Fund Management
Purpose Investments
Toronto, ON
- Full-time
Domain expertise You have meaningful experience in asset management, fund operations, or fund accounting, or a closely adjacent domain. You understand NAV, fund flows, performance and…
Added 38 mins ago
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Assistant Manager, Internal IT Audit
Deloitte
Vancouver, BC
- Full-time
…teams, co-facilitating workshops, synthesizing and communicating complex ideas, developing value-added recommendations assisting with risk mitigation strategies, and using your business…
Added 56 mins ago
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Divisional Controller
Brandt Group of Companies
Regina, SK
- Full-time
Directly lead, coach and develop the Accounting Managers and Manager, Financial Planning & Analysis.
Added 56 mins ago
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Senior Manager, Process
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Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Process
Added 56 mins ago
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Investment Advisor
RBC
Toronto, ON
- Full-time
Lean on RBC Dominion Securities’ strong brand and reputation to build a client base of high-net-worth individuals, families and business owners and manage their complex financial needs.
Added 1 hour ago
EC
Bilingual Team Lead, Recovery
ESC Corporate Services
Toronto, ON · Etobicoke, ON
- Full-time
…services on behalf of ESC's customers. Reporting to the Recovery Manager, you will serve as a subject matter expert, helping resolve complex issues, support team development, and ensure…
Added 1 hour ago
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Personal Banking Associate
BMO
Victoriaville, QC
- Full-time
Completes complex & diverse tasks within given rules/limits.
Added 1 hour ago
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BMO Capital Markets Summer 2027 Investment Banking Analyst, Toronto
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Toronto, ON · FCP
- Full-time
Running valuation analysis, financial analysis and completing complex modeling exercises
Added 1 hour ago
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Bilingual Team Lead, Recovery - ESC
Information Services Corporation ISC
Toronto, ON · Etobicoke
- Full-time
…services on behalf of ESC's customers. Reporting to the Recovery Manager, you will serve as a subject matter expert, helping resolve complex issues, support team development, and ensure…
Added 1 hour ago
Senior Manager, Digital Channel Performance
Scotiabank
Toronto, ON
As the Senior Manager, Digital Channel Performance, you will lead the planning, measurement, management, and optimization of digital sales and channel performance across assigned Canadian…
Added 1 hour ago
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Lead, Project Controls
Torex Gold Resources Inc.
Toronto, ON
- $135,000 to $165,000 CAD / year
- Full-time
Reporting to the Manager, Project Controls, the Lead, Project Controls is responsible for leading the execution of project controls activities across Torex Gold’s capital projects and…
Added 1 hour ago
MC
Relationship Manager
Meridian Credit Union
Guelph, ON
- $79,000 to $95,000 CAD / year
- Full-time
…services in order to position Meridian and the Relationship Manager as the Centre of…
Added 1 hour ago
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Operations Leadership Manager
AECOM
Saskatoon, SK
- $130,000 to $180,000 CAD / year
- Full-time
…consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future…
Added 1 hour ago
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Financial Planning and Analysis Manager
Imagine Recruitment & Advisory
Ottawa, ON · Greater Ottawa Metropolitan Area
- $115,000 to $125,000 CAD / year
- Full-time
Provide guidance on accounting matters and clearly communicate the financial implications of complex issues to business stakeholders.
Added 1 hour ago
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Working Manager, Accounting & Investments
Family Innovation Corp.
Calgary, AB
- Full-time
We are seeking a hands-on Working Manager to work closely with the Controller of the Family Office and help lead the day-to-day delivery of accounting, investment and compliance work across…
Added 1 hour ago
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Chief of Staff
Spectrum Search
Toronto, ON
- Full-time
The opportunity offers a potential route into a General Manager position with full profit and loss ownership, subject to performance and business needs.
Added 1 hour ago
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Working Manager, Accounting & Investments
Family Innovation Corp.
Vancouver, BC
- Full-time
We are seeking a hands-on Working Manager to work closely with the Controller of the Family Office and help lead the day-to-day delivery of accounting, investment and compliance work across…
Added 1 hour ago
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Senior Staff Accountant
Robert Half
Waterloo, ON
- $70,000 to $110,000 CAD / year
- Full-time
Our client is an established, mid-sized public accounting firm serving a diverse portfolio of owner-managed, family-owned, and entrepreneurial businesses across Southwestern Ontario.
Added 2 hours ago
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EQXJP00005587 - Project and Program Senior Manager_CAN
Equinix
Toronto, ON
- Contract
The Senior Project Manager is responsible for leading and executing a portfolio of high-impact xScale Finance projects across joint ventures, mergers & acquisitions, and capital markets…
Added 2 hours ago
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Operations Officer II
Robertson & Company Ltd.
Toronto, ON
- Contract
Reports to a Team Manager within the Team Structure.
Added 2 hours ago
S
Sr. Manager, BU Finance
SiTime
Ottawa, ON
- Full-time
The Sr Finance Manager is a business-finance partner supporting BU Finance leaders with planning, forecasting, close, and decision support. The role owns analytics and management reporting,…

Cowan Insurance Group

Claims Representative

Cambridge, ON, Canada

The expected base salary range for this role is $44,700 to $64,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected base salary range for this role is $44,700 to $64,000.
Job type: Full-time
Apply by: Nov 7, 2026
Experience: A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Posting language: English
Posted: Oct 8, 2026

Original job description

Cowan Insurance Group is looking for a Claims Representative to join our Claims team!

Reporting to the Manager, Claims the successful candidate will be responsible for the reporting, management, and resolution of new and existing property, auto and liability claims for clients. If you are knowledgeable in the insurance industry with policies, products and customer service, we’d love to hear from you!

What you will do:

Serve as the primary point of contact for clients throughout the claims process, ensuring timely and professional communication
Provide exceptional customer service to clients via phone queue and online reports
Review policy coverage, proficiently explain the claims process and set customer expectations
Have regular contact with the customer and insurer to ensure specific milestones are met throughout the claim
Advocate for customers when claims issues arise, challenging the insurer on coverage decisions when necessary
Maintain accurate and up-to-date records in the claims management system
Collaborate with internal teams, including Account Managers and service members

What you will bring:

A minimum of 3-5 years of experience in insurance, preferably with a claims and customer service background
Knowledge of Personal and/or Commercial property, auto & liability policies
High school diploma (or equivalent) required
Ability to interpret policy wordings and explain in a clear and concise manner to clients
Excellent organizational, negotiation, analytical and interpersonal skills
Proficiency in Microsoft Office applications with strong data entry expertise
Collaborative team player with excellent communication abilities and a professional demeanor
Self-starter with ability to multi-task and prioritize competing demands
Strong organizational and time management skills with attention to detail
RIBO License or the ability to obtain
CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one - no waiting period
Company-matched Retirement Savings Plan
Company-paid training and development courses
Community involvement
Hybrid working environment

Are you interested?

Please Apply!

This is a replacement position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $44,700 to $64,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Manage and resolve new and existing property, auto, and liability claims, serving as the primary contact for clients and providing clear, timely communication throughout the process. Review coverage, coordinate with insurers and internal teams, advocate for clients when issues arise, and maintain accurate claims records.

Requirements

Requires 3–5 years of insurance experience, preferably in claims and customer service, knowledge of personal and/or commercial property, auto, and liability policies, and a high school diploma or equivalent. Candidates should be able to interpret and explain policy wording, communicate and negotiate effectively, manage competing priorities, and use Microsoft Office; a RIBO license or progress toward CAIB or CIP is an asset.

Skills

Claims Management
Customer Service
Insurance Policy Interpretation
Property Claims
Auto Claims
Liability Claims
Negotiation
Analytical Skills
Communication
Organization
Time Management
Data Entry
Microsoft Office
Record Keeping
Multitasking
Prioritization

Benefits

Comprehensive Benefits Plan
Company-Paid Training and Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Claims Management
Property Claims
Auto Claims
Liability Claims
Personal Insurance
Commercial Insurance
Policy Coverage
Policy Wordings
Customer Service
Claims Resolution
Claims Management System
Microsoft Office
Data Entry
Negotiation
Analytical Skills
RIBO License
CAIB
CIP
Account Managers
Insurer Coordination
Client Advocacy
Record Keeping
Time Management

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