Find work in Canada.

318,619 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
KD
Gestionnaire, Omnimarketing - McCafé | Associate Manager, Omni Marketing - McCafé
Keurig Dr Pepper
Montreal, QC
- Full-time
Soutenir le lancement d'innovations McCafé en garantissant une activation omnicanale solide et une exécution client efficace.
Added 1 hour ago
L
Educator | Kingsway Mall
lululemon
AB · Edmonton, AB
- Full-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 1 hour ago
L
Seasonal Educator | Queen St
lululemon
Toronto, ON
- Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 1 hour ago
L
Educateur/Educatrice: Temps Partiel | Ste-Catherine
lululemon
Montreal, QC
- Part-time
Expérience-invité (« invité » signifie ici « client »)
Added 1 hour ago
SM
Audit Supervisor
Soren McAdam LLP
High Level, AB
- Full-time
…There are many different paths one can take in order become a partner with us, including climbing up through our ranks or specializing your area of expertise while providing exceptional…
Added 1 hour ago
WI
Utilities Lead - Rail and Transit
WSP in Canada
Toronto, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 1 hour ago
TG
Self Employed Personal Trainer - Edmonton Green
The Gym Group
AB · Edmonton, AB
- Full-time
…UK, we provide the perfect space for you to thrive, grow your client base, and do what you…
Added 1 hour ago
C
Stage coopératif - Hiver 2027: Coordination au développement des ventes (8 mois)
CGI
Montreal, QC
- Full-time
At CGI, we believe that success is built first and foremost on the strength of collaboration. As a strategic partner to government organizations, we contribute to large-scale projects that…
Added 1 hour ago
W
Senior Manager, Software Development - Clients & Accounts
Wealthsimple
Canada
- Full-time
Clients & Accounts Platform (CAP) owns the core client and account models at the heart of our product - the foundation every other team builds on top of. We build the uncompromising,…
Added 1 hour ago
PM
Customer Service Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $60,000 to $65,000 CAD / year
- Contract
…fillers and cosmetic products. We are proud to address all of our client's needs through streamlined innovation. Prollenium is able to ensure a continual flow of creation, unique ideas, and…
Added 2 hours ago
T
Senior Group Manager, Finance
TD
Toronto, ON
- Full-time
Partner across functional areas to support enterprise initiatives, business transformation efforts, and performance improvement opportunities.
Added 2 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Venture Media
Calgary, AB
- From $60,000 CAD / year
- Full-time
As e-commerce continues to eliminate borders, we believe Canadian entrepreneurs deserve a shipping partner that helps them compete globally without unnecessary complexity or high barriers…
Added 3 hours ago
EI
Client Services Coordinator - Automotive
EBlock Inc.
Canada
- $47,000 to $55,000 CAD / year
- Full-time
The Client Services Coordinator is a positive, detail-oriented, and empathetic professional responsible for managing and coordinating the vehicle redemption process. This role serves as the…
Added 3 hours ago
BT
Receptionist
Baker Tilly Canada
ON · Chatham-Kent, ON
- Full-time
Manage incoming and outgoing mail, courier packages, and confidential client documents, ensuring secure handling at all times.
Added 3 hours ago
NB
Director Regional Business Development Insurance
National Bank of Canada
Montreal, QC
- Full-time
Required skills: Client Development, Client-focused, Critical Thinking, Decision Making, Insurance, Learning Agility, Mobilization, Partner Development, Problem Solving, Resiliency, Risk…
Added 3 hours ago
Tax Specialist, Operations
Olympia Financial Group Inc
Calgary, AB
Support operational areas with complex client taxation inquiries, escalations, and exception processing.
Added 3 hours ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
Partner closely with client-side geophysical teams to ensure seamless day-to-day operations and hardware deployments.
Added 5 hours ago
W
Technical Consultant II, Water Engineer
Worley
Calgary, AB · Vancouver, BC
- Full-time
…challenges while contributing to high-quality project execution, client satisfaction, and business…
Added 6 hours ago
P
Business Development Manager
PROLINK
Toronto, ON
- Full-time
Identify executive decision makers, board members, influencers, and other stakeholders who may shape the selection of an insurance partner.
Added 6 hours ago
W
HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 6 hours ago
NL
Criminal Defence Lawyer
Nunavut Legal Aid
NU · Nunavut, Canada
- Full-time
Nunavut Legal Aid employees are dedicated to making a positive impact in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid is more than just a…
Added 6 hours ago
R
Gestionnaire, marchandisage visuel | Visual Merchandising Manager
RUDSAK
Montreal, QC
- Full-time
…soutenir les objectifs commerciaux et rehausser l’expérience…
Added 7 hours ago
L
Educator Outlet | TORONTO PREMIUM OUTLETS - Permanent
lululemon
Halton Hills, ON
- Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 7 hours ago
HR
Spécialiste Skims-Temps plein
Holt Renfrew
Montreal, QC
- Full-time
Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
Added 7 hours ago
HR
Spécialiste en denim- Mode feminine-Temps plein
Holt Renfrew
Montreal, QC
- Full-time
Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients

Cowan Insurance Group

Claims Specialist

Brantford, ON, Canada

The expected base salary range for this role is $50,100 to $74,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected base salary range for this role is $50,100 to $74,000.
Job type: Full-time
Apply by: Mar 30, 2027
Experience: A minimum of 5 years experience in insurance, preferably with a claims background
Posting language: English
Posted: Oct 1, 2026

Original job description

Cowan Insurance Group is looking for a Claims Specialist to join our Claims team!

This role is reporting to the Manager, Claims. In this role, you will guide clients through the claims process, advocate on their behalf, and work closely with insurers, adjusters and other partners to support fair, timely, and well-communicated outcomes. You are knowledgeable in the personal and commercial lines insurance industry with policies, products and customer service.

What you will do:

Work with the claims staff, sales & service team, clients, carriers and other stakeholders to ensure a positive outcome for those involved

Serve as the primary claims contact, providing timely, professional, and empathetic guidance throughout the claims lifecycle

Manage a varied portfolio of claims, including complex, sensitive, high-severity, and escalated matters

Explain policy coverage, deductibles, documentation requirements, timelines, and next steps in clear, practical language

Advocate for clients when claim issues arise, challenging the insurer on decisions when necessary

Monitor claim activity, maintain regular communication with clients, and follow up with insurers, adjusters, legal counsel, restoration firms, and other service providers as appropriate

Contribute to process improvements, training, and the consistent application of claims service standards

Maintain complete, accurate, and timely documentation in the claims management system in accordance with internal standards, privacy obligations, and regulatory requirements

Provide technical guidance, coaching, and peer support to Claims Representatives and other team members and contribute to training and knowledge-sharing initiatives

Support the Manager, Claims in a technical capacity and other duties as assigned

What you will bring:

RIBO License is required or the ability to obtain

A minimum of 5 years experience in insurance, preferably with a claims background

High School or equivalent, post-secondary education is considered an asset

In depth knowledge of Personal and Commercial property, auto & liability policies including complex coverages such as Directors & Officers and Errors & Omissions Liability

Superior leadership skills with the ability to build strong relationships with stakeholders at all levels are essential

Thrive in a fast-paced environment while handling large and complex files

A collaborative approach and the ability to build effective relationships with clients, insurers, adjusters, legal counsel, vendors, and internal business partners

Ability to interpret policy wordings and explain in plain language

Highly developed customer service & communication skills, with the ability to explain complex matters clearly and respectfully

Strong organizational and portfolio-management skills, with demonstrated ability to manage competing priorities, deadlines, and service commitments

Critical thinker with strong client advocacy, negotiation, problem-solving, and conflict-resolution skills

Ability to host training sessions for staff is an asset

CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary

Participate in our comprehensive benefits plan on day one - no waiting period

Company-matched Retirement Savings Plan

Company-paid training and development courses

Community involvement

Hybrid working environment

Are you interested?

Please Apply!

This is a new position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $50,100 to $74,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Manage a varied portfolio of insurance claims, guide clients through the claims lifecycle, explain coverage and requirements, and advocate with insurers and other partners for fair and timely outcomes. Maintain accurate claim records, support consistent service standards, and provide technical guidance, coaching, and training to colleagues.

Requirements

Requires a RIBO license or the ability to obtain one, at least five years of insurance experience, and in-depth knowledge of personal and commercial property, auto, and liability policies. Candidates should have strong client service, communication, leadership, organizational, advocacy, negotiation, and problem-solving skills; post-secondary education, CAIB or CIP credentials, and training experience are assets.

Skills

Claims Management
Client Advocacy
Insurance Policy Interpretation
Personal and Commercial Insurance
Property, Auto, and Liability Coverage
Customer Service
Communication
Negotiation
Problem-Solving
Conflict Resolution
Portfolio Management
Organization
Leadership
Training and Coaching
Claims Documentation

Benefits

Comprehensive Benefits Plan
Company-Paid Training and Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

RIBO License
CAIB
CIP
Claims Management
Claims Lifecycle
Personal Insurance
Commercial Insurance
Property Insurance
Auto Insurance
Liability Insurance
Directors and Officers Liability
Errors and Omissions Liability
Policy Coverage
Policy Wordings
Deductibles
Client Advocacy
Insurance Carriers
Claims Adjusters
Legal Counsel
Restoration Firms
Claims Management System
Privacy Obligations
Regulatory Requirements
Claims Service Standards
Portfolio Management
Negotiation
Conflict Resolution
Training and Knowledge Sharing

Report this job