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Jobs in Canada

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Added 52 mins ago
CC
Senior Data Scientist
Computer Consultants International, Inc.
Toronto, ON
- Contract
CCI is hiring a Software Data Analytics Specialist/Scientist to Lead the end-to-end development and delivery of ministry-specific Business Intelligence and analytics solutions,…
Added 2 hours ago
MA
Visual Arts Teacher 0.6 FTE
Melbourne Archdiocese Catholic Schools
Sandringham, NL
- Part-time
a commitment to ongoing personal and professional development
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Sorel-Tracy, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 5 hours ago
AH
Trainer - Provincial Training Specialist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Provincial Training Specialist is a provincial role and is responsible for providing Crisis Prevention Institute (CPI) training, E-Sim training, Tactical Communications and First Aid…
Added 7 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
Specialist Services: One of the pediatricians does outreach clinics in Hope (50km east of Chilliwack) to serve the large geographical areas served by the hospital. One of the pediatricians…
Added 10 hours ago
Media Specialist
SALT XC
Toronto, ON
Growth-Driven Culture: Dedicated Salt Days, learning access, and formal leadership development.
Added 10 hours ago
BT
Senior Staff Accountant, Assurance
Baker Tilly Canada
Dartmouth, NS
- Full-time
Learning and professional development opportunities as well as paid professional dues
Added 11 hours ago
A
Développeur Full Stack | Full Stack Developer (C# / React)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
You will join an Agile team supporting Capital Markets activities and contribute to the evolution of strategic platforms used for structuring and pricing complex financial products. You…
Added 14 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 17 hours ago
LI
Director of Education
Lennox Island First Nation
Lennox Island, PE
- Full-time
…responsible for the overall management, planning, administration, and continued development of education programs and services for Lennox Island First Nation. The Director of Education will…
Added 18 hours ago
M
Project Delivery Specialist (Community, Culture and Communications)
melyn
SK · Saskatchewan, Canada
- Full-time
melyn helps First Nations across Canada plan, fund, and build. Housing, infrastructure, governance, economic development, culture and language, the grants that pay for all of it, and the…
Added 19 hours ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
The Manager, Development Communications is an experienced communications professional who plays a crucial role in supporting the Development team's efforts to raise philanthropic funds for…
Added 19 hours ago
RV
Temporary Part-Time Learning Assistant - Sarah Thompson School
Rocky View Schools
Langdon, AB
- Part-time
Assists in exercising, adaptive physical education, range of motion programs and fine and gross motor skills development as directed by a specialist and monitored by a teacher
Added 19 hours ago
NB
Private Wealth Advisor
National Bank of Canada
Montreal, QC · Saint-Laurent, QC
- Full-time
Our training programs based on learning in action allow you to master your profession. Personalized training content on topics such as financial planning, financial markets and investment…
Added 19 hours ago
NB
Director Fiduciary Services
National Bank of Canada
Montreal, QC
- Full-time
National Bank is committed to continuous development and internal mobility. Our personalized learning programs, based on experiential learning, help you deepen your expertise and expand…
Added 19 hours ago
NB
Private Wealth Advisor
National Bank of Canada
Montreal, QC
- Full-time
Our training programs based on learning in action allow you to master your profession. Personalized training content on topics such as financial planning, financial markets and investment…
Added 19 hours ago
NB
Banking Advisor
National Bank of Canada
Laval, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 22 hours ago
L
Spécialiste de la communauté (38h/semaine) | Centre Eaton de Montréal
lululemon
Montréal-Ouest, QC
- Full-time
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities…
Added 22 hours ago
BT
Audit and Assurance Manager
Baker Tilly Canada
Cobourg, ON
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 22 hours ago
GL
Senior Payroll Specialist
goeasy Ltd.
Mississauga, ON
- Full-time
…opportunity to deepen your expertise, take on bigger challenges, and help shape how we work. As our Senior Payroll Specialist, you'll play a key role in keeping payroll accurate, compliant,…
Added 22 hours ago
BT
Senior Staff Accountant, Tax
Baker Tilly Canada
Dartmouth, NS
- Full-time
Learning and professional development opportunities as well as paid professional dues
Added 23 hours ago
NB
Banking Advisor
National Bank of Canada
Granby, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 23 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Nicolet, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…

Cowan Insurance Group

Claims Specialist

Hamilton, ON, Canada

The expected base salary range for this role is $50,100 to $74,000. · Full-time

Apply About employer

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Job details

Pay: The expected base salary range for this role is $50,100 to $74,000.
Job type: Full-time
Apply by: Mar 30, 2027
Experience: A minimum of 5 years experience in insurance, preferably with a claims background
Posting language: English
Posted: Oct 1, 2026

Original job description

Cowan Insurance Group is looking for a Claims Specialist to join our Claims team!

This role is reporting to the Manager, Claims. In this role, you will guide clients through the claims process, advocate on their behalf, and work closely with insurers, adjusters and other partners to support fair, timely, and well-communicated outcomes. You are knowledgeable in the personal and commercial lines insurance industry with policies, products and customer service.

What you will do:

Work with the claims staff, sales & service team, clients, carriers and other stakeholders to ensure a positive outcome for those involved
Serve as the primary claims contact, providing timely, professional, and empathetic guidance throughout the claims lifecycle
Manage a varied portfolio of claims, including complex, sensitive, high-severity, and escalated matters
Explain policy coverage, deductibles, documentation requirements, timelines, and next steps in clear, practical language
Advocate for clients when claim issues arise, challenging the insurer on decisions when necessary
Monitor claim activity, maintain regular communication with clients, and follow up with insurers, adjusters, legal counsel, restoration firms, and other service providers as appropriate
Contribute to process improvements, training, and the consistent application of claims service standards
Maintain complete, accurate, and timely documentation in the claims management system in accordance with internal standards, privacy obligations, and regulatory requirements
Provide technical guidance, coaching, and peer support to Claims Representatives and other team members and contribute to training and knowledge-sharing initiatives
Support the Manager, Claims in a technical capacity and other duties as assigned

What you will bring:

RIBO License is required or the ability to obtain
A minimum of 5 years experience in insurance, preferably with a claims background
High School or equivalent, post-secondary education is considered an asset
In depth knowledge of Personal and Commercial property, auto & liability policies including complex coverages such as Directors & Officers and Errors & Omissions Liability
Superior leadership skills with the ability to build strong relationships with stakeholders at all levels are essential
Thrive in a fast-paced environment while handling large and complex files
A collaborative approach and the ability to build effective relationships with clients, insurers, adjusters, legal counsel, vendors, and internal business partners
Ability to interpret policy wordings and explain in plain language
Highly developed customer service & communication skills, with the ability to explain complex matters clearly and respectfully
Strong organizational and portfolio-management skills, with demonstrated ability to manage competing priorities, deadlines, and service commitments
Critical thinker with strong client advocacy, negotiation, problem-solving, and conflict-resolution skills
Ability to host training sessions for staff is an asset
CAIB or CIP designation (or working towards) would be an asset

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one - no waiting period
Company-matched Retirement Savings Plan
Company-paid training and development courses
Community involvement
Hybrid working environment

Are you interested?

Please Apply!

This is a new position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $50,100 to $74,000. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Manage a varied portfolio of claims, guide clients through the claims lifecycle, explain coverage and requirements, and advocate for fair and timely outcomes with insurers and other partners. Maintain accurate claim records, support service improvements, and provide technical guidance, coaching, and training to colleagues.

Requirements

A RIBO license is required or must be obtainable, along with at least five years of insurance experience, preferably in claims. Candidates should have in-depth knowledge of personal and commercial property, auto, and liability policies, strong client-service and communication skills, and the ability to manage complex files; CAIB or CIP studies and post-secondary education are assets.

Skills

Claims Management
Client Advocacy
Insurance Policy Interpretation
Personal And Commercial Insurance
Property, Auto, And Liability Coverage
Customer Service
Communication
Negotiation
Problem-Solving
Conflict Resolution
Portfolio Management
Organization And Prioritization
Leadership And Coaching
Claims Documentation
Training And Knowledge Sharing

Benefits

Comprehensive Benefits Plan
Company-Paid Training And Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

RIBO License
CAIB
CIP
Claims Management
Claims Lifecycle
Personal Insurance
Commercial Insurance
Property Insurance
Auto Insurance
Liability Insurance
Directors And Officers Liability
Errors And Omissions Liability
Policy Coverage
Policy Wordings
Deductibles
Claims Adjusters
Client Advocacy
Insurance Carriers
Legal Counsel
Restoration Firms
Claims Management System
Privacy Obligations
Regulatory Requirements
Claims Service Standards
Portfolio Management
Negotiation
Conflict Resolution
Training And Development

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