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Added 54 mins ago
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Optical AI Product Line Manager
Ciena
Ottawa, ON
- Full-time
…guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect…
Added 1 hour ago
SM
Senior Account Manager (Base + Commission)
Setsail Marketing
Vancouver, BC
- Full-time
Write and deliver client proposals; handle invoicing and general account admin.
Added 2 hours ago
PF
Traveling Merchandiser
Performance Food Group
Kamloops, BC
- Full-time
As a Merchandiser, you will report to the Sales Account Manager. You will be working in our customer retail locations in the interior area of BC and be responsible for the maintenance and…
Added 3 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 4 hours ago
NB
Manager, Financing Solutions - Real Estate Group
National Bank of Canada
Calgary, AB
- Full-time
A career as a Manager, Financing Solutions in the Real Estate group within the Commercial and Private Banking 1859 team means acting as a trusted expert in credit analysis and real estate…
Added 4 hours ago
NB
Business Account Manager
National Bank of Canada
Brossard, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 6 hours ago
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Sales Account Manager
Uline
Burnaby, BC · Richmond, BC · Surrey, BC · Vancouver, BC
- Full-time
Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Vancouver, British Columbia market.
Added 6 hours ago
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Territory Sales Manager
Uline
Burnaby, BC · Richmond, BC · Surrey, BC · Vancouver, BC
- Full-time
Uline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Vancouver, British Columbia market.
Added 6 hours ago
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PIA Client Service Associate
TD
Markham, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 10 hours ago
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Software Development Manager
LawDepot
Remote, Canada
- Full-time
- Remote
LawDepot is looking to recruit a Software Development Manager to lead the teams responsible for our contract platform and internal content management system (CMS) editor experience. This…
Added 10 hours ago
Site Administrator
Del Property Management
ON
Reconciling invoices with purchase orders, coding according to account codes, and preparing for the Condominium Manager's signature
Added 10 hours ago
Business Development Manager, Ontario - Maintenance Industry
United Services Group
Ajax, ON · Brampton, ON · Guelph, ON · Kitchener, ON · Mississauga, ON · Toronto, ON
…contracts, closing deals and transitioning the client to the Key Account Management team. This role will collaborate with the National Key Account Managers, our sales operations and…
Added 10 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Enjoy continuous training and development to grow your career.
Added 12 hours ago
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Sales Development Representative
ParagraphAI
Toronto, ON
- Full-time
Career growth opportunities into Account Executive, Sales Lead, or Business Development Manager.
Added 13 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
We are looking for an Audit & Accounting Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 14 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
Added 14 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
This is a business development executive role. You'll build how Red Seal wins its biggest accounts, open the doors yourself, and close the deals with me.
Added 15 hours ago
SA
Part-time FOH Team Member - Front/Spadina (The Well)
Sweat and Tonic
Toronto, ON
- Part-time
Support the Shift Manager with technical issues
Added 15 hours ago
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Designer
HRVST
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
…and web projects. You’ll work hand in hand with your pod’s Account Manager and Developer, collaborate with fellow designers through feedback and creative guidance, coordinate efforts with…
Added 15 hours ago
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Developer
HRVST
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
The Developer works hand in hand with their pod’s Designer and Account Manager to translate design into scalable, high-quality technical solutions, while collaborating with the wider…
Added 15 hours ago
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Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
Run monthly call reviews with each Account Manager, reviewing one strong and one challenging call
Added 15 hours ago
FH
Manager, General Accounting
Fraser Health
New Westminster, BC
- Full-time
Plans and directs the development and maintenance of accounting systems for the General Accounting Department to ensure accurate and timely payments to staff, vendors and physicians and…
Added 15 hours ago
K
Manager - Copilot and AI Productivity
KPMG
Montreal, QC
- Full-time
We are looking for a Manager, Copilot and AI Productivity to contribute to the growth of our AI practice in Quebec. This individual will play a key role in developing service offerings,…
Added 15 hours ago
J
Personal Lines Account Manager - Insurance
JobsMedia.io
North Bay, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North Bay, ON. This role will be responsible for managing a book of personal lines…
Added 15 hours ago
WC
overnight lead department manager
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…

Cowan Insurance Group

Commercial Account Assistant

Cambridge, ON, Canada

The expected base salary range for this role is $39,200 to $55,400. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected base salary range for this role is $39,200 to $55,400.
Job type: Full-time
Apply by: Apr 5, 2027
Posting language: English
Posted: Oct 7, 2026

Original job description

Cowan Insurance Group is looking for a Commercial Account Assistant to join our Small Business Solutions (SBS) Team!

The successful candidate will provide administrative support on new and renewal accounts in partnership with Service Consultants to ensure client retention and timely customer service. You love the idea of working in a dynamic and fast paced environment! You are a people person who enjoys building long-lasting relationships with insurance carriers, industry leaders and your colleagues. You are detail-oriented with strong problem-solving skills that will enable you to put together solid solutions for our clients.

What you will do:

Work closely with Service Consultants and Small Business Sales Consultants to provide support on policy changes, renewals, new business, proposals, follow ups, binders, slips, finance contracts and scanning documents
Ensure special attention is paid to timelines on preparation of liability slips, memorandums of insurance, certificates of insurance
Support and update documentation in the Broker Management System (EPIC)
Manage and respond to emails from Commercial Account Assistant inbox/queue
Prioritize work received from (and other duties as assigned) by Team Leader or Manager

What you will bring:

RIBO license or ability to obtain
High school diploma or equivalent; post-secondary education is an asset
Customer-centric, friendly and professional at all times
Exceptional organization skills with an ability to prioritize tasks and manage time effectively
Excellent communication skills, both verbal and written
Excellent computer skills and knowledge of MS Office products
Professional, responsive, and a positive work attitude is essential
Strong problem identification and problem resolution skills
Previous experience with Epic would be an asset
CIP, CAIB, CRM (or working towards designation) would be an asset

Who we are: Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary
Participate in our comprehensive benefits plan on day one - no waiting period
Company-matched Retirement Savings Plan
Company-paid training and development courses
Community involvement
Hybrid working environment

Are you interested?

Please Apply!

This is a new position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $39,200 to $55,400. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Provide administrative support for new and renewal commercial accounts in partnership with Service Consultants and Small Business Sales Consultants. Coordinate policy changes, renewals, proposals, follow-ups, insurance documents, inbox requests, and account records while meeting service timelines.

Requirements

A high school diploma or equivalent is required, and candidates must hold a RIBO license or be able to obtain one; post-secondary education is an asset. Candidates should have strong organization, communication, customer service, computer, and problem-solving skills; EPIC experience and CIP, CAIB, or CRM designations are assets.

Skills

Organization
Task Prioritization
Time Management
Verbal Communication
Written Communication
Customer Service
Problem Identification
Problem Resolution
Microsoft Office
EPIC Broker Management System
Relationship Building
Attention To Detail
Document Management
Insurance Account Administration

Benefits

Comprehensive Benefits Plan
Company-Paid Training And Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Small Business Solutions
RIBO License
CIP
CAIB
CRM
EPIC
Broker Management System
Microsoft Office
Policy Changes
Renewals
New Business
Proposals
Binders
Insurance Slips
Finance Contracts
Liability Slips
Memorandums Of Insurance
Certificates Of Insurance
Document Scanning
Client Retention
Customer Service
Account Administration
Insurance Carriers
Email Queue Management

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