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Added 2 mins ago
FC
Manager, Paid Media
FLYING CAMEL
Burlington, ON
- $70,000 to $80,000 CAD / year
- Full-time
This is a hands-on role with direct client contact. You should be equally comfortable building a media plan, launching campaigns, troubleshooting tracking, managing budget pacing and…
Added 2 mins ago
L
Fragrance Consultant
L'Oréal
Montreal, QC
- Full-time
APERÇU DU POSTE – Le ou la spécialiste parfums est responsable de l’exécution de l’expérience client et de la stratégie de vente au nom d’International Cosmetics and Perfumes. Ce rôle joue…
Added 2 mins ago
A
Director, Artificial Intelligence, Finance
AtkinsRéalis
Montreal, QC
- Full-time
…without being the sole developer of enterprise-scale products; partner with Digital and IT on supported…
Added 2 mins ago
AO
Responsable Marketing/Marketing Manager
Agence Ometz
Montreal, QC
- Full-time
…référencement (SEO), les systèmes de gestion de la relation client (CRM), Loomly et…
Added 2 mins ago
GN
Business Data Analyst
Glow Networks
Toronto, ON
- Contract
As a Data Analyst, you will work closely with our client's Sales & Marketing teams to develop dashboards and insights, lead experimentation, and drive key business results. You will take…
Added 2 mins ago
R
RBC Mortgage Specialist - Québec- EN
RBC
Montreal, QC
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 2 mins ago
QM
Négociateur de ventes internationales / International Sales Trader
Quantum Management Services Ltd.
Montreal, QC
- Full-time
Notre client, une entreprise d'envergure spécialisée dans la distribution et le commerce international, cherche un(e) négociateur(trice) de ventes internationales pour propulser l'expansion…
Added 6 mins ago
Geophysics Professional
WSP
Calgary, AB
Collaborate with engineering and environmental specialists to expand geophysical solutions across diverse client sectors.
Added 6 mins ago
HI
Account Manager, Commercial
HUB International
Surrey, BC
- Full-time
Serve as the primary advisor on an assigned book of business, owning the client relationship, servicing accounts, and writing new business; partner with Account Executives on supported…
Added 6 mins ago
Operations Assistant Manager (12-Month Contract GWO)
Scotiabank
Toronto, ON
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Added 6 mins ago
Managing Director, Strategy & Transformation
Scotiabank
Toronto, ON
The Managing Director operates as a senior partner to the EVP business heads and key enterprise partners, translating Wealth Management priorities into integrated plans, governance…
Added 6 mins ago
Performance Engineer
Scotiabank
Toronto, ON
Partner with application, architecture, security, and operations teams to validate end-to-end application
Added 6 mins ago
Community Health Nurse (N3)
Winnipeg Regional Health Authority
Winnipeg, MB
Partner and collaborate with internal and external partners that support the enhancement of client psychosocial function while maintaining primary care delivery role and function.
Added 16 mins ago
NB
Digital Affiliate Partnerships Specialist
National Bank of Canada
Montreal, QC
- Full-time
In the Digital and Client experience sector, you are part of a large team of more than 20 colleagues and report to a Senior Manager – Information sites and Digital Acquisition. Our team…
Added 16 mins ago
JH
Corporate Director of Finance - Hotel
JRoss Hospitality Recruiters
Toronto, ON
- $95,000 to $150,000 CAD / year
- Full-time
Our client, a growing hospitality ownership and investment group, is seeking a commercially minded Corporate Director of Finance to lead its corporate accounting and finance function. With…
Added 16 mins ago
NB
Senior Relationship Manager Fund Services
National Bank of Canada
Montreal, QC
- Full-time
A career as a senior relationship manager in the Fund Services team at National Bank Trust means acting as a strategic client partner for investment fund managers. In this role, as the…
Added 16 mins ago
IC
Interactive Web Developer
INNOCEAN Canada
Toronto, ON
- Full-time
Working in a fast-paced, collaborative agency environment, you will partner with creative, production, and account teams to bring work to life for some of Canada’s most recognized brands,…
Added 16 mins ago
NA
Quality & Compliance Specialist
North American Freight Group Inc
Barrie, ON
- Full-time
…freight claims, company SOP’s & KPI’s and maintaining current client and vendor rates. This role ensures adherence to applicable regulatory, contractual, customer, and company requirements…
Added 16 mins ago
RP
Accounts Payable Clerk (Contract)
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
…clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, and customer…
Added 18 mins ago
GB
Directeur(trice) des opérations/Director of Operations
Groupe BBH Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Collaborez avec la direction des ventes sur la gestion du pipeline, les stratégies d'engagement client et l'amélioration des marges
Added 20 mins ago
TC
Engineering Technologist - The City of Sarnia
The Corporation of the County of Lambton
Sarnia, ON
- Full-time
Please Note: This position is not with the County of Lambton. It is with our Community Partner, the City of Sarnia. Application instructions are included in the posting. *
Added 20 mins ago
TS
26-70 Business Partner, Internal Communications and Engagement
Technical Safety BC
Vancouver, BC
- Full-time
…Executive team, HR, Operations, Legal, Finance, Marketing, Client Experience, and Project management to identify opportunities to support the organization’s business objectives and drive…
Added 20 mins ago
MY
Social Services Transportation Support Staff (Driver)
McMan Youth, Family and Community Services Association, Central Region
Rocky Mountain House, AB
- Part-time
…known for being a responsive, highly competent, and innovative partner in service delivery. A diverse range of programs and services are accessible through local offices across Alberta to…
Added 20 mins ago
H
Associate Principal, Interiors
HDR
Vancouver, BC
- Full-time
Partner with Interiors and Office Leadership to support operational plans and processes that meet project excellence goals.
Added 20 mins ago
WT
Senior Specialist, Incident Response
Wealthsimple Technologies
Remote, Canada
- $89,000 to $112,000 CAD / year
- Full-time
- Remote
…ambiguous situations, translate technical chaos into clear client and executive communication with the support of a high-performing team of Incident Response Specialists to raise the…

Cowan Insurance Group

Commercial Account Assistant

Cambridge, ON, Canada

The expected base salary range for this role is $39,200 to $55,400. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected base salary range for this role is $39,200 to $55,400.
Job type: Full-time
Apply by: Apr 5, 2027
Posting language: English
Posted: Oct 7, 2026

Original job description

Cowan Insurance Group is looking for a Commercial Account Assistant to join our Small Business Solutions (SBS) Team!

The successful candidate will provide administrative support on new and renewal accounts in partnership with Service Consultants to ensure client retention and timely customer service. You love the idea of working in a dynamic and fast paced environment! You are a people person who enjoys building long-lasting relationships with insurance carriers, industry leaders and your colleagues. You are detail-oriented with strong problem-solving skills that will enable you to put together solid solutions for our clients.

What you will do:

Work closely with Service Consultants and Small Business Sales Consultants to provide support on policy changes, renewals, new business, proposals, follow ups, binders, slips, finance contracts and scanning documents

Ensure special attention is paid to timelines on preparation of liability slips, memorandums of insurance, certificates of insurance

Support and update documentation in the Broker Management System (EPIC)

Manage and respond to emails from Commercial Account Assistant inbox/queue

Prioritize work received from (and other duties as assigned) by Team Leader or Manager

What you will bring:

RIBO license or ability to obtain

High school diploma or equivalent; post-secondary education is an asset

Customer-centric, friendly and professional at all times

Exceptional organization skills with an ability to prioritize tasks and manage time effectively

Excellent communication skills, both verbal and written

Excellent computer skills and knowledge of MS Office products

Professional, responsive, and a positive work attitude is essential

Strong problem identification and problem resolution skills

Previous experience with Epic would be an asset

CIP, CAIB, CRM (or working towards designation) would be an asset

Who we are: Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.

Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

Benefits and perks

Competitive salary

Participate in our comprehensive benefits plan on day one - no waiting period

Company-matched Retirement Savings Plan

Company-paid training and development courses

Community involvement

Hybrid working environment

Are you interested?

Please Apply!

This is a new position.

Artificial Intelligence (AI):

Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made.

This position is subject to appropriate background checks that may include, credentials, employment, credit, criminal and reference checks.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

The expected base salary range for this role is $39,200 to $55,400. Final compensation may vary and will take into account factors including relevant experience, qualifications, skills, knowledge and internal equity.

We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

Apply About employer

More about this job

Responsibilities

Provide administrative support for new and renewal commercial accounts in partnership with Service Consultants and Small Business Sales Consultants. Coordinate policy changes, renewals, proposals, follow-ups, insurance documents, inbox requests, and account records while meeting service timelines.

Requirements

A high school diploma or equivalent is required, and candidates must hold a RIBO license or be able to obtain one; post-secondary education is an asset. Candidates should have strong organization, communication, customer service, computer, and problem-solving skills; EPIC experience and CIP, CAIB, or CRM designations are assets.

Skills

Organization
Task Prioritization
Time Management
Verbal Communication
Written Communication
Customer Service
Problem Identification
Problem Resolution
Microsoft Office
EPIC Broker Management System
Relationship Building
Attention To Detail
Document Management
Insurance Account Administration

Benefits

Comprehensive Benefits Plan
Company-Paid Training And Development Courses
Community Involvement
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Small Business Solutions
RIBO License
CIP
CAIB
CRM
EPIC
Broker Management System
Microsoft Office
Policy Changes
Renewals
New Business
Proposals
Binders
Insurance Slips
Finance Contracts
Liability Slips
Memorandums Of Insurance
Certificates Of Insurance
Document Scanning
Client Retention
Customer Service
Account Administration
Insurance Carriers
Email Queue Management

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