Administrative Coordinator

About Us

Prompton Real Estate Services Inc. is a Vancouver-based property management company managing 2,000+ residential units across Metro Vancouver. We're a close-knit, fast-moving team looking for someone to join our office in a key, varied support role.

About the Role

We're hiring an Administrative Coordinator to be a key point of contact for our clients and a steady hand behind the scenes. You'll help answer questions about account activity and finances, keep our internal systems and records organized, and make sure day-to-day operations run smoothly.

We're looking for someone with real experience under their belts, not just someone who can execute the day-to-day, but someone confident enough to spot a better way of doing things, speak up about it, and help drive that change with our team.

You'll receive hands-on training on our systems and processes as you ramp up, with ongoing support from our Senior Administrative Coordinator and the Director of Property Management.

What You'll Do

• Be a go-to contact for clients with questions about their account activity and finances
• Manage the back end of our property management software - accounts, records, and day-to-day troubleshooting
• Monitor account balances and insurance renewals, following up with clients and vendors as needed
• Handle time-sensitive client communications related to municipal tax programs and property assessments
• Coordinate office technology and vendor accounts
• Provide backup coverage at the front desk when needed
• Flag anything unclear or time-sensitive to the Senior Administrative Coordinator or Director promptly

What We're Looking For

• 3+ years in an administrative, coordinator, or operations support role
• Comfortable learning new software and systems quickly
• Able to read and explain financial statements confidently (account statements, balances)
• Genuine leadership qualities - someone others naturally trust and look to, even without direct reports
• Confidence to identify gaps or inefficiencies, speak up about them, and help push improvements through
• Organized, reliable, and comfortable managing several recurring tasks at once
• Clear, confident written and verbal communication with clients and the team

Why Join Prompton

• A genuine training period so you're set up to succeed, not thrown in cold
• Close mentorship from the Senior Administrative Coordinator and the Director of Property Management
• A team that genuinely wants your input - if you see a better way to do something, we want to hear it
• Real, varied responsibility from early on in a supportive, collaborative office