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CPA Calgary Chapter

Coordinator, Registration Compliance

Edmonton, AB, T5J 2Z1, Canada
AB, Canada
Calgary, AB, T2P 0X8, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of experience in a corporate office environment.
Posting language: English
Posted: Oct 28, 2026

Original job description

Come work with us!

Are you an individual with meticulous attention to accuracy and experience providing customer service while dealing with difficult conversations? If so, keep reading!

The Coordinator, Registration Compliance is responsible for providing day-to-day professional and timely service to all members. The Coordinator, Registration Compliance will be required to display solid commitment to the Registration team; working with others to ensure accurate recording of mandatory member information and timely follow-up of non-compliance situations, recognizing the need to escalate matters when necessary. This position reports to the Manager of Registration Compliance.

CPA Alberta has offices in Edmonton and Calgary and provides hybrid Telecommuting opportunities (working from home a maximum of 3 days a week).

Further information on the benefits of working with CPA Alberta can be found on our website here.

What you bring

2-3 years of experience in a corporate office environment.
Post-secondary education in a relevant discipline is an asset.
Strong working knowledge and proficiency with Microsoft Word, Excel, Outlook, and Teams.
Methodical approach to work with meticulous attention to detail.
Excellent written and verbal communication skills.
Strong analytical thinking skills.

What you will be doing

Review members’ Continuing Professional Development (CPD) compliance and correspond with those identified as non-compliant, ensuring timely follow-up as required.
Communicate with CPD non-compliant members in a professional and timely manner.
Support the member suspension and cancellation processes, including mail merges, assembly of digital and physical letters, sending and saving such communications, creating waybills, and track completion of tasks accordingly.
Initiate and coordinate the member reinstatement communications and ensure records are maintained in accordance with department policies.
Review the CPD verification submissions for compliance with requirements.
Provide updates and reports to the Officer, Registration Compliance and Manager, Registration Compliance regarding the status of the reviews.
Other tasks and projects assigned.

Why CPA Alberta

CPA Alberta is the professional regulatory organization representing Alberta’s more than 30,000 Chartered Professional Accountants (CPAs). Alberta’s CPAs are among the more than 220,000 Canadian CPAs who provide financial and management expertise across the country and around the world, at every level and in every sector. CPA Alberta’s legislated mandate is to protect the interest of the public, protect the integrity of the profession, promote and increase the competence of Alberta CPAs, and regulate the conduct of Alberta CPAs.

We’d love to hear from you

If you have competency in:

Values & Ethics
Teamwork & Adaptability
Organizational Awareness
Communication
Attention to Detail
Planning & Organizing
Problem Solving
Service Orientation

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with every qualification shown, we encourage you to apply. You may be just the right candidate for this or other roles.

Working Specifications

Fast paced work environment.
Some travel may be required.
Occasional work outside of regular working hours may be required.
This position can be in either Calgary or Edmonton.

CPA Alberta thanks all applicants for their interest and advises that we will contact only those selected for an interview.

Equal Employment Opportunity Statement

In its commitment to an equitable, diverse, and inclusive workforce, CPA Alberta welcomes applications from all qualified persons. We encourage members of equity groups (women, Black, Indigenous peoples, visible minorities, persons with disabilities, and LGBTQ2S+); and all those who may contribute to the further diversification of the organization to apply.

Please notify us if you require accommodation at any time during the recruitment process.

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More about this job

Responsibilities

Review members’ continuing professional development compliance and verification submissions, communicate with non-compliant members, and follow up on outstanding matters. Coordinate suspension, cancellation, and reinstatement communications, maintain records, and report review status to registration compliance leadership.

Requirements

Candidates should have 2–3 years of experience in a corporate office environment; post-secondary education in a relevant discipline is an asset. They should be proficient with Microsoft Word, Excel, Outlook, and Teams, and demonstrate meticulous attention to detail, strong communication and analytical skills, and a methodical approach to work.

Skills

Attention To Detail
Customer Service
Written Communication
Verbal Communication
Analytical Thinking
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Teamwork
Adaptability
Organizational Awareness
Planning And Organizing
Problem Solving
Service Orientation
Records Management

Visa sponsorship

Not detected in the job text

Keywords

Continuing Professional Development
CPD Compliance
Registration Compliance
Member Compliance
Compliance Reviews
CPD Verification
Member Suspension
Member Cancellation
Member Reinstatement
Member Communications
Records Management
Mail Merges
Digital Correspondence
Physical Letters
Waybills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Customer Service
Regulatory Organization
Professional Regulation
Public Protection

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