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Added 3 hours ago
Manager, Account
AVI-SPL Canada
Markham, ON
Full-time
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We…
Added 5 hours ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
…have experience in operational business analysis within IT or digital health environments, strong client support and onboarding experience, excellent attention to detail, and a solid…
Added 5 hours ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
…have experience in operational business analysis within IT or digital health environments, strong client support and onboarding experience, excellent attention to detail, and a solid…
Added 5 hours ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
…have experience in operational business analysis within IT or digital health environments, strong client support and onboarding experience, excellent attention to detail, and a solid…
Added 6 hours ago
Revenue Performance Director
Dayforce
Canada
Working at the intersection of sales strategy, enablement, coaching, operations, and execution, the role connects signals from pipeline, forecast, customer conversations, seller behavior,…
Added 7 hours ago
Senior Manager, Sales Originator (Banking & Insurance)
Accenture
Toronto, ON
Full-time
You have successfully sold large-scale Application Managed Services, Digital Operations, Cloud, and Technology Transformation engagements to Tier 1 banks, insurers, and other financial…
Added 7 hours ago
Branch Manager (Broadmead Branch)
RBC
Saanich, BC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 7 hours ago
Client Advisor
RBC
Winnipeg, MB
Full-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 7 hours ago
Relationship Manager, Business Markets
RBC
Rimouski, QC
Full-time
Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
Added 7 hours ago
Senior Relationship Manager, Commercial Financial Services
RBC
Montreal, QC · Brossard, QC
Full-time
Champion digital enablement by becoming an advocate of the RBC mobile application, promoting regular usage through educating and guiding clients on how to use it
Added 9 hours ago
Growth & Product Marketing Manager
Precision AI
Calgary, AB
Full-time
The Growth & Product Marketing Manager will be Precision AI’s first dedicated marketing hire and a key driver of our go-to-market strategy. As we work to put more AI into the hands of…
Added 11 hours ago
Forward Deployed Strategist
Lazer
Remote, Canada
Full-time · Remote
Lazer is a world-class digital product studio composed of 180+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product…
Added 11 hours ago
Head of Marketing & Communications
Cameron Stephens
Toronto, ON
Full-time
Cameron Stephens is a leading Canadian commercial real estate investment manager with a strong record of partnering with borrowers and developers to deliver consistent, attractive…
Added 11 hours ago
Senior Marketing Manager
Real Food For Real Kids
Toronto, ON
Full-time
As the Senior Marketing Manager at Real Food for Real Kids, you will lead marketing strategy, brand positioning, campaign planning, demand generation, digital marketing and marketing…
Added 11 hours ago
Email Program Manager
CPA Ontario
Toronto, ON
Full-time
As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our…
Added 12 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 12 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 12 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 12 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 12 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Full-time
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 12 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Montreal, QC
$96,557 to $128,743 CAD / year
Full-time
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 12 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $128,743 CAD / year
Full-time
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 12 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Calgary, AB
$96,557 to $128,743 CAD / year
Full-time
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 13 hours ago
Marketing Coordinator
Kohl & Frisch Limited
Concord, ON
Full-time
Support the E-Commerce Manager with day-to-day execution of strategies, including digital content updates, promotions, email and customer experience enhancements and data analytics.
Added 14 hours ago
Customer Experience Specialist
Quince
Toronto, ON
Digital Intelligence (AI-Ready Mindset) - Comfortably adopts new tools; uses technology to enhance service quality and insight. Curious, data-aware and adaptable

CPA Ontario

Email Program Manager

Toronto, ON, Canada

Pay: The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Own how CPA Ontario reaches members and students.

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve efficiency and personalization. Working with digital agencies, cross-functional teams and business stakeholders, you will oversee campaign operations, support channel governance and best practices, and serve as the organization's subject matter expert for email and SMS/MMS marketing. Reporting to the Digital Email and Product Manager with support from the Vice President, Digital Enablement, this role sits on the Digital Enablement team and works closely with the broader Marketing and Digital teams to advance channel capability, improve performance and deliver exceptional audience experiences.

What You’ll Be Doing:

Act as the lead resource for email execution, including email calendar management, creative briefings, email development, reviews and deployment, supporting the existing Email Specialist.
Manage and enhance Salesforce Marketing Cloud capabilities, including audience segmentation, dynamic content, automation, customer journeys, personalization and channel innovation, to improve audience engagement and operational efficiency.
Act as the subject matter expert for SMS/MMS marketing, providing strategic guidance, best practices, governance and recommendations to business stakeholders and cross-functional teams.
Analyze email analytics and generate performance reports for cross-functional business units and the digital team to increase open and engagement rates.
Assist with the review and optimization of the current email marketing process and increase the use of email best practices across the organization.

To Be Successful You Need:

A university or college degree, with work experience carrying more weight than credentials in this role.
Three to five years of experience in email marketing, digital marketing or a related field.
Strong hands-on experience with Salesforce Marketing Cloud, including email deployments and backend optimization.
Experience with audience segmentation, dynamic content, automation, customer journeys and personalization, along with an interest in applying AI and emerging technologies to improve efficiency.
The ability to interpret email analytics and turn performance data into reporting and recommendations that cross-functional teams can act on, and the communication skills to serve as the channel expert with agencies and stakeholders.
Proficiency with email insight tools such as Litmus, working knowledge of SMS and MMS, and Salesforce Marketing Cloud certifications are considered assets.

Salary Range

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

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More about this job

Responsibilities

Lead and improve CPA Ontario’s email and SMS/MMS programs, including campaign planning, development, deployment, Salesforce Marketing Cloud capabilities, and channel governance. Analyze campaign performance, provide actionable reporting and recommendations, and guide stakeholders and agencies on channel best practices and innovation.

Requirements

Requires three to five years of experience in email marketing, digital marketing, or a related field, with strong hands-on Salesforce Marketing Cloud experience. A university or college degree is requested, alongside skills in segmentation, automation, personalization, analytics, and stakeholder communication; Litmus proficiency, SMS/MMS knowledge, and Salesforce Marketing Cloud certifications are assets.

Skills

Email Marketing
Salesforce Marketing Cloud
Email Campaign Management
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
SMS/MMS Marketing
Email Analytics
Performance Reporting
Campaign Optimization
Channel Governance
Litmus
Artificial Intelligence
Stakeholder Communication

Benefits

Industry-Leading Benefits
Mental Health Resources
Savings Programs
Home Office Bonus
Learning and Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Marketing Cloud
Email Marketing
Digital Marketing
SMS/MMS Marketing
Email Campaigns
Email Calendar Management
Creative Briefs
Email Development
Campaign Deployment
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
Artificial Intelligence
Emerging Technologies
Email Analytics
Performance Reporting
Open Rates
Audience Engagement
Channel Governance
Email Best Practices
Litmus
Digital Enablement
Accounting

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