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Added 2 mins ago
Assistant Manager, Trade Finance Operations - Global Transactions Banking - Toronto
Scotiabank
Toronto, ON
Assist TFO manager to build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work…
Added 2 mins ago
Senior Manager, Portfolio & Product Optimization, Global Transaction Banking (12-Month Contract)
Scotiabank
Toronto, ON
As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of…
Added 2 mins ago
Web Engineering Manager & Digital Products Architect
Accenture
Toronto, ON
Full-time
A Senior Engineering Manager and Web Architect who shapes the technical direction of complex digital products while leading teams and owning delivery outcomes. You connect web architecture…
Added 2 mins ago
Senior Manager, Sales Originator (Banking & Insurance)
Accenture
Toronto, ON
Full-time
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Added 2 mins ago
Project Manager - Halifax
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Added 17 mins ago
CJDD DIR - Snr Soft Dev | Must: 8+ yrs .NET Framework, C#, Azure, SQL, UI | Eval: Tech (40), UI/Integration (35), DB (20), Public Sector (5)
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Added 17 mins ago
Private Wealth Tax, Manager
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Added 32 mins ago
Assistant Manager
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Full-time
The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving…
Added 46 mins ago
CJDD DIR - 1 QA Spec. (Snr) | Skills: 7+ yrs QA/Defect Tracking, UAT, .NET, SharePoint, JIRA/DevOps | Eval: QA (40), Tech (30), Biz (25), Public (5)
CCI- Computer Consultants International, Inc.
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Added 46 mins ago
Manager - Diagnostic Imaging
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Added 47 mins ago
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Senior Manager, Major Projects Advisory
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…governments, and transport, education, power and utilities, digital, healthcare, energy and mining, sustainability, and Indigenous advisory. We are a team of 70 professionals within Toronto…
Added 1 hour ago
Senior Financial Specialist (SRP)
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Vancouver, BC
$4,881 to $5,255 CAD / month
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The position reports to the Portfolio Finance Manager and works closely with other members of the VPRI finance team, as well as members of the administration units.
Added 1 hour ago
Operations and Client Success Manager (Short-Term Rental / Hospitality)
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…Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we…
Added 1 hour ago
Group Manager – Flow Monitoring
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$130,000 to $160,000 CAD / year
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Added 1 hour ago
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Added 1 hour ago
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Senior Innovation Analyst - Analyste principal en innovation
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Added 2 hours ago
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Added 2 hours ago
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CPA Ontario

Email Program Manager

Toronto, ON, Canada

Pay: The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Own how CPA Ontario reaches members and students.

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve efficiency and personalization. Working with digital agencies, cross-functional teams and business stakeholders, you will oversee campaign operations, support channel governance and best practices, and serve as the organization's subject matter expert for email and SMS/MMS marketing. Reporting to the Digital Email and Product Manager with support from the Vice President, Digital Enablement, this role sits on the Digital Enablement team and works closely with the broader Marketing and Digital teams to advance channel capability, improve performance and deliver exceptional audience experiences.

What You’ll Be Doing:

Act as the lead resource for email execution, including email calendar management, creative briefings, email development, reviews and deployment, supporting the existing Email Specialist.
Manage and enhance Salesforce Marketing Cloud capabilities, including audience segmentation, dynamic content, automation, customer journeys, personalization and channel innovation, to improve audience engagement and operational efficiency.
Act as the subject matter expert for SMS/MMS marketing, providing strategic guidance, best practices, governance and recommendations to business stakeholders and cross-functional teams.
Analyze email analytics and generate performance reports for cross-functional business units and the digital team to increase open and engagement rates.
Assist with the review and optimization of the current email marketing process and increase the use of email best practices across the organization.

To Be Successful You Need:

A university or college degree, with work experience carrying more weight than credentials in this role.
Three to five years of experience in email marketing, digital marketing or a related field.
Strong hands-on experience with Salesforce Marketing Cloud, including email deployments and backend optimization.
Experience with audience segmentation, dynamic content, automation, customer journeys and personalization, along with an interest in applying AI and emerging technologies to improve efficiency.
The ability to interpret email analytics and turn performance data into reporting and recommendations that cross-functional teams can act on, and the communication skills to serve as the channel expert with agencies and stakeholders.
Proficiency with email insight tools such as Litmus, working knowledge of SMS and MMS, and Salesforce Marketing Cloud certifications are considered assets.

Salary Range

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

Apply About employer

More about this job

Responsibilities

Lead and improve CPA Ontario’s email and SMS/MMS programs, including campaign planning, development, deployment, Salesforce Marketing Cloud capabilities, and channel governance. Analyze campaign performance, provide actionable reporting and recommendations, and guide stakeholders and agencies on channel best practices and innovation.

Requirements

Requires three to five years of experience in email marketing, digital marketing, or a related field, with strong hands-on Salesforce Marketing Cloud experience. A university or college degree is requested, alongside skills in segmentation, automation, personalization, analytics, and stakeholder communication; Litmus proficiency, SMS/MMS knowledge, and Salesforce Marketing Cloud certifications are assets.

Skills

Email Marketing
Salesforce Marketing Cloud
Email Campaign Management
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
SMS/MMS Marketing
Email Analytics
Performance Reporting
Campaign Optimization
Channel Governance
Litmus
Artificial Intelligence
Stakeholder Communication

Benefits

Industry-Leading Benefits
Mental Health Resources
Savings Programs
Home Office Bonus
Learning and Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Marketing Cloud
Email Marketing
Digital Marketing
SMS/MMS Marketing
Email Campaigns
Email Calendar Management
Creative Briefs
Email Development
Campaign Deployment
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
Artificial Intelligence
Emerging Technologies
Email Analytics
Performance Reporting
Open Rates
Audience Engagement
Channel Governance
Email Best Practices
Litmus
Digital Enablement
Accounting

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