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Added 13 mins ago
Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
Full-time
This is not a call center role. The Customer Service Specialist acts as a primary point of contact for dealers across Canada and the U.S., ensuring accurate order processing and timely…
Added 14 mins ago
Supplier Quality Engineer / Specialist
Invinity Energy Systems
Vancouver, BC
Full-time
Invinity is a global VFB leader, with over 190 megawatt-hours of its batteries operational or in construction for over 82 projects across 15 countries - more than any other emerging energy…
Added 29 mins ago
Retail Operations Specialist
Canadian Tire Corporation
Toronto, ON
Full-time
The Retail Operations Analyst is responsible for supporting the technology platforms, operational processes, and services that enable Canadian Tire Gas+ and rebranded Petro-Canada locations…
Added 29 mins ago
Site Contract Specialist
TRS Staffing Solutions
BC · British Columbia, Canada
Contract
Our client, a leading organization in the mining sector, is seeking a Site Contract Specialist (Pre-Award) to support a large-scale capital project. This role will be responsible for…
Added 29 mins ago
Customer Service Representative
Newrest
Calgary, AB
Full-time
Summarize the main points of the Catering Agreement and inform accordingly each department. Keep the Customer operational manual always updated with tracking of changes communicated inside…
Added 29 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Whitby, ON
Internship
Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness
Added 29 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Pickering, ON
Internship
Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness
Added 29 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Oshawa, ON
Internship
Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness
Added 29 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Ajax, ON
Internship
Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness
Added 30 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Oshawa, ON
· Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness.
Added 30 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Whitby, ON
· Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness.
Added 30 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Pickering, ON
· Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness.
Added 30 mins ago
Senior Director - Enterprise Performance, Evaluation and Strategic Initiatives
Durham Community Health Centre
Ajax, ON
· Lead CEO and ELT-sponsored strategic initiatives, complex enterprise projects, and transformational initiatives that improve service delivery and operational effectiveness.
Added 30 mins ago
Principal Test Specialist, Electrical
Babcock
Victoria, BC
Principal Test Specialist, Electrical (Permanent)
Added 45 mins ago
Chef Department Manager
Farm Boy Inc.
Barrie, ON
$57,500 to $62,500 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 45 mins ago
Chef Department Manager
Farm Boy Inc.
Toronto, ON
$57,500 to $62,500 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 45 mins ago
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
$52,000 to $57,000 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 45 mins ago
Produce Department Manager
Farm Boy Inc.
Toronto, ON
$57,500 to $62,500 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 45 mins ago
Deli/Cheese Department Manager
Farm Boy Inc.
Mississauga, ON
$55,000 to $60,000 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 45 mins ago
Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
Full-time
This is not a call center role. The Customer Service Specialist acts as a primary point of contact for dealers across Canada and the U.S., ensuring accurate order processing and timely…
Added 58 mins ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
Working across the organization, the Advisor uses customer feedback, service request data, operational trends and frontline insights to identify opportunities to improve how residents…
Added 58 mins ago
Produce Department Manager
Farm Boy Inc.
Toronto, ON
$57,500 to $62,500 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 58 mins ago
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
$52,000 to $57,000 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 58 mins ago
Deli/Cheese Department Manager
Farm Boy Inc.
Mississauga, ON
$55,000 to $60,000 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 58 mins ago
Chef Department Manager
Farm Boy Inc.
Barrie, ON
$57,500 to $62,500 CAD / year
Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…

CPA Ontario

Email Program Manager

Toronto, ON, Canada

Pay: The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Own how CPA Ontario reaches members and students.

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve efficiency and personalization. Working with digital agencies, cross-functional teams and business stakeholders, you will oversee campaign operations, support channel governance and best practices, and serve as the organization's subject matter expert for email and SMS/MMS marketing. Reporting to the Digital Email and Product Manager with support from the Vice President, Digital Enablement, this role sits on the Digital Enablement team and works closely with the broader Marketing and Digital teams to advance channel capability, improve performance and deliver exceptional audience experiences.

What You’ll Be Doing:

Act as the lead resource for email execution, including email calendar management, creative briefings, email development, reviews and deployment, supporting the existing Email Specialist.
Manage and enhance Salesforce Marketing Cloud capabilities, including audience segmentation, dynamic content, automation, customer journeys, personalization and channel innovation, to improve audience engagement and operational efficiency.
Act as the subject matter expert for SMS/MMS marketing, providing strategic guidance, best practices, governance and recommendations to business stakeholders and cross-functional teams.
Analyze email analytics and generate performance reports for cross-functional business units and the digital team to increase open and engagement rates.
Assist with the review and optimization of the current email marketing process and increase the use of email best practices across the organization.

To Be Successful You Need:

A university or college degree, with work experience carrying more weight than credentials in this role.
Three to five years of experience in email marketing, digital marketing or a related field.
Strong hands-on experience with Salesforce Marketing Cloud, including email deployments and backend optimization.
Experience with audience segmentation, dynamic content, automation, customer journeys and personalization, along with an interest in applying AI and emerging technologies to improve efficiency.
The ability to interpret email analytics and turn performance data into reporting and recommendations that cross-functional teams can act on, and the communication skills to serve as the channel expert with agencies and stakeholders.
Proficiency with email insight tools such as Litmus, working knowledge of SMS and MMS, and Salesforce Marketing Cloud certifications are considered assets.

Salary Range

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

Apply About employer

More about this job

Responsibilities

Lead and improve CPA Ontario’s email and SMS/MMS programs, including campaign planning, development, deployment, Salesforce Marketing Cloud capabilities, and channel governance. Analyze campaign performance, provide actionable reporting and recommendations, and guide stakeholders and agencies on channel best practices and innovation.

Requirements

Requires three to five years of experience in email marketing, digital marketing, or a related field, with strong hands-on Salesforce Marketing Cloud experience. A university or college degree is requested, alongside skills in segmentation, automation, personalization, analytics, and stakeholder communication; Litmus proficiency, SMS/MMS knowledge, and Salesforce Marketing Cloud certifications are assets.

Skills

Email Marketing
Salesforce Marketing Cloud
Email Campaign Management
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
SMS/MMS Marketing
Email Analytics
Performance Reporting
Campaign Optimization
Channel Governance
Litmus
Artificial Intelligence
Stakeholder Communication

Benefits

Industry-Leading Benefits
Mental Health Resources
Savings Programs
Home Office Bonus
Learning and Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Marketing Cloud
Email Marketing
Digital Marketing
SMS/MMS Marketing
Email Campaigns
Email Calendar Management
Creative Briefs
Email Development
Campaign Deployment
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
Artificial Intelligence
Emerging Technologies
Email Analytics
Performance Reporting
Open Rates
Audience Engagement
Channel Governance
Email Best Practices
Litmus
Digital Enablement
Accounting

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