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Added 11 mins ago
Associate Program Manager, Corporate Training and International Professional Programs
University of Calgary
Calgary, AB
Full-time
…directions. The position requires strong organizational, analytical, communication, and relationship-management skills, as well as the ability to balance competing priorities and deadlines.…
Added 11 mins ago
Technology and Facility Support Specialist- UCalgary Continuing Education
University of Calgary
Calgary, AB
Part-time
The Department of Central Services in Continuing Education is currently seeking a Recurring Part-time Technology and Facility Support Specialist.
Added 11 mins ago
Bilingual Oracle Guided Learning (OGL) Developer / Training Specialist
Infotek Consulting Inc.
Toronto, ON
$60 to $63 USD / hour
Contract
We are seeking a Bilingual Oracle Guided Learning (OGL) Developer / Training Specialist to support digital adoption, training, and user readiness for enterprise systems.
Added 13 mins ago
Specialist I IT Web Application
Enbridge
Toronto, ON · Edmonton, AB · Calgary, AB · North York
Full-time
…excellence, innovation, and sustainable growth. We are looking for a Specialist I IT Web Application to help shape the future of our digital experience and technology ecosystem. In this…
Added 26 mins ago
Digital Merchandising Specialist (14 Months Contract)
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Toronto, ON
Full-time
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Added 26 mins ago
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Added 27 mins ago
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$17.95 to $31 CAD / hour
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Added 27 mins ago
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Added 40 mins ago
Learning Solutions & Partnerships Specialist, Individual Learning Modules
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Full-time
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Added 56 mins ago
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Digital Community & Content Co-ordinator - Limited Term
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Added 56 mins ago
Writer and Content Creator, Creative Services and Special Projects - Marketing and Communications - Appendix-D
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Full-time
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$90,000 to $120,000 CAD / year
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Business Systems & Software Development Specialist - Manufacturing
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DC Inventory Control Specialist
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The DC Inventory Control Specialist performs tasks associated with inventory management, customer service and TU (Transportation Unit) / ER (Expected Receipt) building. Effectively and…
Added 58 mins ago
Samsung Home Electronics Sales and Product Specialist
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Added 58 mins ago
Specialist, Business Development & Marketing
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Added 58 mins ago
Quality Assurance Compliance Specialist
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As a QA Specialist you will work within the Quality Assurance department to support product release in Canada and International markets. The QA Specialist completes tasks related to…
Added 58 mins ago
Spécialiste Intégration Commandes de Vol Primaires / Primary Flight Control Integration Specialist
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Full-time
Excellentes habiletés de communication (écrite et orale) en français et en anglais.
Added 58 mins ago
Bilingual Loan Processing Specialist
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The primary role of the Loan Processing Specialist (LPS) will be to convert all contracts and process positive endorsements, and secure approval when required while ensuring that…

CPA Ontario

Email Program Manager

Toronto, ON, Canada

Pay: The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Own how CPA Ontario reaches members and students.

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve efficiency and personalization. Working with digital agencies, cross-functional teams and business stakeholders, you will oversee campaign operations, support channel governance and best practices, and serve as the organization's subject matter expert for email and SMS/MMS marketing. Reporting to the Digital Email and Product Manager with support from the Vice President, Digital Enablement, this role sits on the Digital Enablement team and works closely with the broader Marketing and Digital teams to advance channel capability, improve performance and deliver exceptional audience experiences.

What You’ll Be Doing:

Act as the lead resource for email execution, including email calendar management, creative briefings, email development, reviews and deployment, supporting the existing Email Specialist.
Manage and enhance Salesforce Marketing Cloud capabilities, including audience segmentation, dynamic content, automation, customer journeys, personalization and channel innovation, to improve audience engagement and operational efficiency.
Act as the subject matter expert for SMS/MMS marketing, providing strategic guidance, best practices, governance and recommendations to business stakeholders and cross-functional teams.
Analyze email analytics and generate performance reports for cross-functional business units and the digital team to increase open and engagement rates.
Assist with the review and optimization of the current email marketing process and increase the use of email best practices across the organization.

To Be Successful You Need:

A university or college degree, with work experience carrying more weight than credentials in this role.
Three to five years of experience in email marketing, digital marketing or a related field.
Strong hands-on experience with Salesforce Marketing Cloud, including email deployments and backend optimization.
Experience with audience segmentation, dynamic content, automation, customer journeys and personalization, along with an interest in applying AI and emerging technologies to improve efficiency.
The ability to interpret email analytics and turn performance data into reporting and recommendations that cross-functional teams can act on, and the communication skills to serve as the channel expert with agencies and stakeholders.
Proficiency with email insight tools such as Litmus, working knowledge of SMS and MMS, and Salesforce Marketing Cloud certifications are considered assets.

Salary Range

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

Apply About employer

More about this job

Responsibilities

Lead and improve CPA Ontario’s email and SMS/MMS programs, including campaign planning, development, review, deployment, governance, and channel innovation. Enhance Salesforce Marketing Cloud capabilities, analyze campaign performance, and advise stakeholders on strategies and best practices to improve engagement and operational efficiency.

Requirements

Requires a university or college degree and three to five years of experience in email marketing, digital marketing, or a related field; relevant work experience is emphasized over credentials. Candidates should have hands-on Salesforce Marketing Cloud experience, knowledge of segmentation, automation, personalization, and SMS/MMS, and the ability to interpret analytics and communicate recommendations; Litmus proficiency and Salesforce Marketing Cloud certifications are assets.

Skills

Email Marketing
Salesforce Marketing Cloud
Email Campaign Management
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
SMS/MMS Marketing
Email Analytics
Performance Reporting
Campaign Optimization
Channel Governance
Litmus
Artificial Intelligence
Stakeholder Communication

Benefits

Industry-Leading Benefits
Mental Health Resources
Savings Programs
Hybrid Work Environment
Home Office Bonus
Learning and Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Email Marketing
Digital Marketing
Salesforce Marketing Cloud
Email Campaigns
SMS/MMS Marketing
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
Artificial Intelligence
Emerging Technologies
Email Analytics
Performance Reporting
Litmus
Email Deliverability
Campaign Optimization
Channel Governance
Email Best Practices
Audience Engagement
Digital Enablement
Marketing
Cross-Functional Collaboration
Agency Management
CPA Ontario
Accounting

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