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Added 12 mins ago
EC
Site Manager - Early Learning
Edmonton City Centre Church Corp
Edmonton, AB
- Full-time
Partner with Human Resources to support staffing, recruitment, onboarding, training, performance management, professional development, and staff goal-setting.
Added 12 mins ago
SI
Aboriginal Rights and Title Manager
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- Full-time
As the Aboriginal Rights & Title Manager, you will lead the protection and advancement of Seabird Island’s Aboriginal rights, title, and self-governance while helping shape the future of…
Added 12 mins ago
CM
Internal/External Manager of Client Services
Canadian Mental Health Association Lambton Kent
Sarnia, ON
- Full-time
…identity, education or disability or any protected ground under the Human Rights Code, feel valued and respected. We are committed to a non-discriminatory and unbiased approach to inclusion…
Added 12 mins ago
Warehouse Associate
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London, ON
Report any safety accidents and incidents promptly and thoroughly to Inventory Manager
Added 12 mins ago
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- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
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- Full-time
Reporting to Manager, People Operations (Absence Management). We are seeking a Disability Absence Consultant (12-month contract) to provide expert HR support within HR Shared Services…
Added 12 mins ago
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- Part-time
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Added 26 mins ago
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Added 26 mins ago
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Senior Change Manager
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Insight Global is seeking a Change Manager for a top mining industry client. This individual will lead the organizational change management efforts supporting enterprise HR technology…
Added 26 mins ago
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- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 27 mins ago
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Emergency Medical Technician
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Added 27 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
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Added 27 mins ago
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Customer Service Representative
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Added 27 mins ago
Senior Manager - Commercial Field Training
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The Senior Manager – Commercial Field Training, Canada is responsible for planning and executing training requirements supporting Sun Pharma Canada’s Innovative Medicines portfolio,…
Added 42 mins ago
Administrative Penalty System Clerk
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Escalate complaints to Supervisor or Manager as appropriate
Added 42 mins ago
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- $125,000 to $150,000 CAD / year
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Added 56 mins ago
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The Veterinary Route Service Specialist role reports to the Care Center Manager.
Added 56 mins ago
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Manager, School Operations
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Burnaby, BC
- $100,739 to $138,516 CAD / year
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BCIT’s School of Transportation is seeking a temporary, full-time (1.0 FTE) Manager, School Operations. This position manages the School’s operations, involving human resources, business…
Added 56 mins ago
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Manager Service Operations
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Halifax, NS
- Full-time
…Reporting to the Director of Technical Support Services, the Manager of Service Operations leads the Support Desk and Endpoint Services teams, ensuring secure, reliable, and client-focused…
Added 56 mins ago
SA
International Student Engagement Coordinator
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Calgary, AB · Greater Calgary Metropolitan Area
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Reporting to the Manager, International Student Support, this role provides leadership, guidance, and coordination to IC Office Assistants, student leaders, and volunteers. The Coordinator…
Added 57 mins ago
Equipment Service Support - Harvesting Heads
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CPA Ontario

Email Program Manager

Toronto, ON, Canada

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. · Full-time

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Job details

Pay: The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity.
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Own how CPA Ontario reaches members and students.

CPA Ontario is not like other organizations

We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.

Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

About This Opportunity:

As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our use of Salesforce Marketing Cloud, identify opportunities for optimization, and apply AI and emerging technologies to improve efficiency and personalization. Working with digital agencies, cross-functional teams and business stakeholders, you will oversee campaign operations, support channel governance and best practices, and serve as the organization's subject matter expert for email and SMS/MMS marketing. Reporting to the Digital Email and Product Manager with support from the Vice President, Digital Enablement, this role sits on the Digital Enablement team and works closely with the broader Marketing and Digital teams to advance channel capability, improve performance and deliver exceptional audience experiences.

What You’ll Be Doing:

Act as the lead resource for email execution, including email calendar management, creative briefings, email development, reviews and deployment, supporting the existing Email Specialist.
Manage and enhance Salesforce Marketing Cloud capabilities, including audience segmentation, dynamic content, automation, customer journeys, personalization and channel innovation, to improve audience engagement and operational efficiency.
Act as the subject matter expert for SMS/MMS marketing, providing strategic guidance, best practices, governance and recommendations to business stakeholders and cross-functional teams.
Analyze email analytics and generate performance reports for cross-functional business units and the digital team to increase open and engagement rates.
Assist with the review and optimization of the current email marketing process and increase the use of email best practices across the organization.

To Be Successful You Need:

A university or college degree, with work experience carrying more weight than credentials in this role.
Three to five years of experience in email marketing, digital marketing or a related field.
Strong hands-on experience with Salesforce Marketing Cloud, including email deployments and backend optimization.
Experience with audience segmentation, dynamic content, automation, customer journeys and personalization, along with an interest in applying AI and emerging technologies to improve efficiency.
The ability to interpret email analytics and turn performance data into reporting and recommendations that cross-functional teams can act on, and the communication skills to serve as the channel expert with agencies and stakeholders.
Proficiency with email insight tools such as Litmus, working knowledge of SMS and MMS, and Salesforce Marketing Cloud certifications are considered assets.

Salary Range

The starting annual salary range for this position is between $82,900 - $103,700 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
We are committed to inclusion as a core part of how we operate, not as an afterthought.
We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.
We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

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More about this job

Responsibilities

Lead and improve CPA Ontario’s email and SMS/MMS programs, including campaign planning, development, review, deployment, governance, and channel innovation. Enhance Salesforce Marketing Cloud capabilities, analyze campaign performance, and advise stakeholders on strategies and best practices to improve engagement and operational efficiency.

Requirements

Requires a university or college degree and three to five years of experience in email marketing, digital marketing, or a related field; relevant work experience is emphasized over credentials. Candidates should have hands-on Salesforce Marketing Cloud experience, knowledge of segmentation, automation, personalization, and SMS/MMS, and the ability to interpret analytics and communicate recommendations; Litmus proficiency and Salesforce Marketing Cloud certifications are assets.

Skills

Email Marketing
Salesforce Marketing Cloud
Email Campaign Management
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
SMS/MMS Marketing
Email Analytics
Performance Reporting
Campaign Optimization
Channel Governance
Litmus
Artificial Intelligence
Stakeholder Communication

Benefits

Industry-Leading Benefits
Mental Health Resources
Savings Programs
Hybrid Work Environment
Home Office Bonus
Learning and Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Email Marketing
Digital Marketing
Salesforce Marketing Cloud
Email Campaigns
SMS/MMS Marketing
Audience Segmentation
Dynamic Content
Marketing Automation
Customer Journeys
Personalization
Artificial Intelligence
Emerging Technologies
Email Analytics
Performance Reporting
Litmus
Email Deliverability
Campaign Optimization
Channel Governance
Email Best Practices
Audience Engagement
Digital Enablement
Marketing
Cross-Functional Collaboration
Agency Management
CPA Ontario
Accounting

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