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CPABC Vancouver Chapter

Administrative Coordinator (Professional Development Operations)

Vancouver, BC, Canada

The starting annual salary for this position is between $42,250.00 and 50,150.00 per annum, based on candidates’ qualifications, experience, and internal parity. · Full-time

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Job details

Pay: The starting annual salary for this position is between $42,250.00 and 50,150.00 per annum, based on candidates’ qualifications, experience, and internal parity.
Job type: Full-time
Apply by: Oct 11, 2026
Posting language: English
Posted: Aug 15, 2026

Original job description

Position: Professional Development Operations Coordinator

Reports To: Associate Director, Professional Development Operations and Delivery

Contract Type: Indefinite, Full Time

The Chartered Professional Accountants of British Columbia (CPABC) is seeking a detail oriented, collaborative, and results-driven individual for the position of Professional Development Operations Coordinator. We are proud and honoured to have been recognized as one of BC’s Top Employers for a seventh consecutive year in 2026. Come join a collaborative network of like-minded professionals and take the first step towards an exciting opportunity by applying to the position.

Job Summary

Reporting to the Associate Director, Professional Development Operations and Delivery, the Professional Development (PD) Operations Coordinator provides administrative, operational, and logistical support for the planning and delivery of professional development programs and events. Working collaboratively with the PD Operations team, this role helps ensure the seamless execution of both virtual and in-person learning experiences through effective coordination of scheduling, reporting, financial administration, and event logistics.

Key Responsibilities

Program Planning and Coordination

Collect and maintain course information, including course descriptions, instructor biographies, photographs, and required permissions.
Conduct instructor onboarding activities, including good standing checks, collection of self-declaration forms, and maintenance of instructor records in iMIS.
Liaise with CPA provincial bodies and external partners to coordinate shared course offerings, upload course materials and webinar links, and manage attendance reporting.
Support the preparation and administration of professional development programs and events.

Virtual Seminar Delivery Support

Host and facilitate live webinars using Zoom, including meeting setup, testing, and technical support for instructors and participants.
Monitor virtual learning sessions by making housekeeping announcements, introducing speakers, launching polls, tracking attendance, and responding to participant inquiries.
Provide on-site support for in-person seminars, including registration, venue coordination, audio-visual setup, signage placement, troubleshooting, and participant assistance.
Coordinate course setup and teardown activities and ensure proper storage and inventory of materials following events.

Administrative and Financial Support

Maintain and update program information in various systems and external platforms.
Assist with the processing and reconciliation of PD-related invoices in a timely and accurate manner.
Support registration activities for partnership programs and shared course offerings.
Coordinate the shipment and distribution of course materials and event supplies.

Quality Assurance and Reporting

Create, distribute, and monitor seminar evaluations using SurveyMonkey for PD programs, including In-House programs, Nexus Day, Executive Programs, and conferences.
Compile, analyze, and summarize evaluation results and prepare reports for instructors and internal stakeholders.
Support data collection, reporting, and continuous improvement initiatives to enhance program quality and participant experience.

Registration and Customer Support (Backup)

Process registrations, PD Passport purchases, cancellations, transfers, and refund requests accurately and efficiently.
Respond to customer inquiries by phone and email in a professional, timely, and customer-focused manner.
Communicate program updates, schedule changes, and cancellations to registrants.

Internal Coordination and Special Projects

Coordinate internal meetings, schedules, and team events.
Provide administrative and operational support for departmental projects and initiatives.

And other duties and responsibilities as assigned from time to time.

Key Requirements

Knowledge and Experience

One (1) year of experience in Office Administration, Administrative Support, or a similar function.

Demonstrated Skills And Abilities

Excellent interpersonal, communication and presentation skills, both verbally and written;
Process oriented with excellent attention to detail and problem-solving skills;
Strong organizational and multitasking skills.
Ability to work collaboratively as part of a team and independently with minimum supervision;
Intermediate proficiency with MS Office, in particular Word, Excel, PowerPoint and Outlook.
Meticulous attention to detail, refined organizational and time management skills.
Proven self-starter and team-builder with the ability and aptitude to self-motivate and take initiative with little supervision or direction.
Proven ability to prioritize competing requirements and deadlines under pressure.

Preferred Knowledge, Experience, Skills And Abilities

Post-secondary qualification in a related discipline would be an asset.

The starting annual salary for this position is between $42,250.00 and 50,150.00 per annum, based on candidates’ qualifications, experience, and internal parity. Exceptions may be considered with further review.

If this job outline describes you, we encourage you to apply through our online Careers Portal. We thank all candidates who respond; however, only those selected for an interview will be contacted.

Why Join Our Team? CPABC Offers An Entrepreneurial Environment With a Competitive Compensation Package. At CPABC, Our Values Guide How We Work Together And Make Decisions Every Day

Integrity: We do the right thing and inspire trust
Inclusivity: We embrace differences and thrive together
Forward-Thinking: We envision tomorrow and act with purpose today
Social Responsibility: We protect the public interest and strengthen our communities

About CPABC

The Chartered Professional Accountants of British Columbia (CPABC) is the training, governing, and regulatory body for over 40,000 CPA members and 6,000 CPA students and candidates. CPABC carries out its primary mission to protect the public by enforcing the highest professional and ethical standards and contributing to the advancement of public policy. CPAs are recognized internationally for bringing superior financial expertise, strategic thinking, business insight, and leadership to organizations. CPABC is proud to have been presented with a seventh consecutive BC Top Employer award in 2026.

The Chartered Professional Accountants of British Columbia (CPABC) is the training, governing, and regulatory body for over 40,000 CPA members and 6,000 CPA candidates.

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More about this job

Responsibilities

Coordinate the planning and delivery of professional development programs and events, including instructor onboarding, webinar and in-person seminar logistics, course materials, registrations, and customer support. Maintain program records, process and reconcile invoices, administer evaluations, report results, and provide operational support for team projects.

Requirements

At least one year of experience in office administration, administrative support, or a similar function is required, along with intermediate Microsoft Office proficiency and strong communication, organizational, multitasking, and problem-solving abilities. A post-secondary qualification in a related discipline is an asset.

Skills

Administrative Support
Program Coordination
Event Logistics
Webinar Hosting
Zoom
Microsoft Office
iMIS
SurveyMonkey
Financial Administration
Invoice Reconciliation
Data Reporting
Customer Support
Registration Processing
Communication
Organization
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Professional Development
Program Coordination
Event Logistics
Instructor Onboarding
Good Standing Checks
iMIS
Zoom
Webinars
In-Person Seminars
Course Materials
Attendance Reporting
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
SurveyMonkey
Seminar Evaluations
Invoice Processing
Invoice Reconciliation
Registration Processing
PD Passport
Customer Inquiries
Financial Administration
Data Collection
Reporting
Quality Assurance
Continuous Improvement
Audio-Visual Setup
Scheduling
Administrative Support

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